Scheduling And Training Specialist

Job Title: Scheduling and Training Specialist

Company: Gameday Your Way

Location: South Bend, Indiana

Job Type: Part-time/Seasonal

Pay: $20/hr

Gameday Your Way is a growing events hospitality business that specializes in delivering fun & engaging events for our customers before football games at Notre Dame, Northwestern, University of Wisconsin, Indiana University and Soldier Field. We are looking for a training and scheduling specialist to join our team. You will be responsible for the scheduling of event support staff and training of all new seasonal employees.

Responsibilities:

• Provide ongoing coaching and support to staff members, fostering a positive and motivated team environment.
• Maintain clear communication with staff regarding their schedules, promptly addressing any scheduling conflicts or changes.
• Regularly update and improve training materials to incorporate feedback and industry best practices.
• Utilize scheduling software and tools to efficiently assign shifts, considering staff availability, skill sets, and event needs.
• Conduct engaging and informative training sessions for event staff, both in-person and virtually, ensuring they are confident and competent in their assigned duties.
• Address performance issues promptly and constructively, offering opportunities for improvement and growth.
• Customize training materials to align with the unique requirements of each event, ensuring staff members are well-prepared for their roles.
• Collaborate with the events management team to create and manage event staff schedules, ensuring adequate coverage for all event requirements.

Shift:

• Up to 15 hours per week.
• 4-6-hour shift

Date range:

• August 10 through December 1st.

Work setting:

• In-person

Who We Are And Who We Are Looking For

Unstoppable

• Our approach to problem-solving is ‘How do we get this done?’, not ‘Can this be done?’
• We never give up

Kind and Caring

• We care about our employees, vendors, and partners and want them to be happy
• We genuinely care about our customers and their experiences

Authentic

• Our experiences are authentic, not generic | Our people are genuine & honest - no pretenses or airs; no lies or over-promising

Fun and Enthusiastic

• Our workplace, employees, and vendors are fun places and people to be around
• We believe that you can work hard without it being painful; we attack challenges as opportunities to be collectively overcome and celebrated

Goes The Extra Mile

• We don’t say ‘no’ or ‘we can’t’, we say ‘yes’ or ‘let me see what we can do for you’
• We don’t settle for good enough, we pay attention to detail, we under promise & overdeliver

Requirements

Requirements:

• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to learn new software systems
• Ability to work well under pressure and handle multiple tasks simultaneously
• 2+ years of staff management experience
• 2+ years of experience in event management or customer service