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It Production Support Technician Jobs in Louisiana

It Support Technician Jobs
By Ethos At Lafayette, LA, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
It Support Technician Jobs
By Ethos At Broussard, LA, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
Jr. It Support Technician Support Technician
By Testronic At Kenner, LA, United States
Associate degree or relevant certification in Information Technology or a related field preferred.
2-4 years previous experience in a technical support role
Strong problem-solving skills with ability to diagnose and resolve technical issues effectively
Excellent communication skills and customer service orientation to interact with end-users professionally and patiently.
CompTIA certifications such as A Plus, Networking, Security Plus etc. are preferred.
Provision of testing equipment to QA (Quality Assurance) projects promptly

Are you looking for an exciting opportunity to join a dynamic team in a fast-paced environment? We are looking for a Production Support Technician to join our team and help us ensure our production systems are running smoothly. You will be responsible for troubleshooting and resolving technical issues, monitoring system performance, and providing technical support to our users. If you have a passion for technology and a drive to succeed, this is the job for you!

Overview The IT Production Support Technician is responsible for providing technical support to production systems and applications. This includes troubleshooting, maintenance, and installation of hardware and software. The IT Production Support Technician must have a strong understanding of IT systems and be able to work with a variety of users. Detailed Job Description The IT Production Support Technician is responsible for providing technical support to production systems and applications. This includes troubleshooting, maintenance, and installation of hardware and software. The IT Production Support Technician must have a strong understanding of IT systems and be able to work with a variety of users. The IT Production Support Technician will be responsible for responding to user requests, resolving technical issues, and providing technical support to production systems and applications. The IT Production Support Technician will also be responsible for monitoring system performance, ensuring system availability, and providing technical support to users. Job Skills Required
• Knowledge of IT systems and applications
• Ability to troubleshoot hardware and software issues
• Ability to install and configure hardware and software
• Ability to work with a variety of users
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT production support
• Knowledge of Windows and Linux operating systems
• Knowledge of networking and system administration
• Knowledge of scripting languages such as PowerShell and Bash
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Knowledge
• Knowledge of IT systems and applications
• Knowledge of Windows and Linux operating systems
• Knowledge of networking and system administration
• Knowledge of scripting languages such as PowerShell and Bash
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Experience
• At least two years of experience in IT production support
• Experience troubleshooting hardware and software issues
• Experience installing and configuring hardware and software
• Experience working with a variety of users
• Experience providing technical support to production systems and applications
Job Responsibilities
• Respond to user requests and resolve technical issues
• Monitor system performance and ensure system availability
• Install and configure hardware and software
• Troubleshoot