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It Production Support Technician Jobs in Arkansas

It Support Technician- Travel
By Cherokee Federal At United States
IT Support Technician Experience, Education, Skills, Abilities requested:
Support Incident, Problem, and Request Management processes leveraging the ITIL service framework and best-business practices.
Demonstrated incident, problem, and request management processes leveraging the Information Technology Infrastructure Library (ITIL) service framework and best-practices.
Provide an interface between Government application support teams, other Government managed partners, and third party providers.
Cerner experience or familiarity with Cerner systems is a plus.
Experience working in DoD/military environment.
It Support Technician Jobs
By Henry Schein One At United States
Work at home, remote only
Excellent time management skills and the ability to prioritize work
Substantial understanding of the job and apply knowledge and skills to complete a wide range of tasks.
Full-time, 40 hours per week, hourly paid, plus benefits
Typically, 4 or more years of related experience.
General education, vocational training and/or on-the-job training.
100% Remote It Support Technician
By Agility Partners At United States
Requires experience using ticketing systems and writing technical support reports and documentation
Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks.
Excellent customer service & phone skills
Knowledge of Windows 7 and Windows 10
Knowledge of Mac OS X, iOS, AirWatch/MDM
Excellent Verbal and Written communication skills

Are you looking for an exciting opportunity to join a dynamic team in a fast-paced environment? We are looking for a Production Support Technician to join our team and help us ensure our production systems are running smoothly. You will be responsible for troubleshooting and resolving technical issues, monitoring system performance, and providing technical support to our users. If you have a passion for technology and a drive to succeed, this is the job for you!

Overview The IT Production Support Technician is responsible for providing technical support to production systems and applications. This includes troubleshooting, maintenance, and installation of hardware and software. The IT Production Support Technician must have a strong understanding of IT systems and be able to work with a variety of users. Detailed Job Description The IT Production Support Technician is responsible for providing technical support to production systems and applications. This includes troubleshooting, maintenance, and installation of hardware and software. The IT Production Support Technician must have a strong understanding of IT systems and be able to work with a variety of users. The IT Production Support Technician will be responsible for responding to user requests, resolving technical issues, and providing technical support to production systems and applications. The IT Production Support Technician will also be responsible for monitoring system performance, ensuring system availability, and providing technical support to users. Job Skills Required
• Knowledge of IT systems and applications
• Ability to troubleshoot hardware and software issues
• Ability to install and configure hardware and software
• Ability to work with a variety of users
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT production support
• Knowledge of Windows and Linux operating systems
• Knowledge of networking and system administration
• Knowledge of scripting languages such as PowerShell and Bash
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Knowledge
• Knowledge of IT systems and applications
• Knowledge of Windows and Linux operating systems
• Knowledge of networking and system administration
• Knowledge of scripting languages such as PowerShell and Bash
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Experience
• At least two years of experience in IT production support
• Experience troubleshooting hardware and software issues
• Experience installing and configuring hardware and software
• Experience working with a variety of users
• Experience providing technical support to production systems and applications
Job Responsibilities
• Respond to user requests and resolve technical issues
• Monitor system performance and ensure system availability
• Install and configure hardware and software
• Troubleshoot