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It Production Support Technician Jobs in Massachusetts

It Support Technician Jobs
By Biomere (Biomedical Research Models, Inc.) At Worcester, MA, United States
Manage device users, IP addresses, MAC addresses, antivirus software.
1+ years’ relevant experience in IT, with a focus on Desktop Operation and maintenance.
In-depth knowledge of windows operating system and office software, network architecture, basic troubleshooting of network and shared printer.
Excellent problem-solving and analytical abilities with a keen attention to detail.
Excellent written and verbal communication and interpersonal skills.
Troubleshooting, diagnosing, and resolving software, hardware and network problems that users encounter.
It Support Technician Jobs
By Quanta Dialysis Technologies At Beverly, MA, United States
2+ years of experience in Enterprise Windows operating environments, including Windows 10, Office 365, Azure Active Directory, Exchange 365, SharePoint/Teams/OneDrive management.
Experience with call management or ticketing system
Experience in image creation and Deployment of Windows Operating System, Apple Business Manager and mobile deployments.
Strong customer service soft skills
Professional experience supporting end users with IT service.
Relevant Professional Qualifications such as MCTS or ACSP (Apple)
It Support Technician Jobs
By Franklin Fitch At Springfield, Massachusetts Metropolitan Area, United States

Key requirements for the role:

IT Support Technician | Springfield, MA | $55,000 - $70,000

Are you looking for an exciting opportunity to join a dynamic team in a fast-paced environment? We are looking for a Production Support Technician to join our team and help us ensure our production systems are running smoothly. You will be responsible for troubleshooting and resolving technical issues, monitoring system performance, and providing technical support to our users. If you have a passion for technology and a drive to succeed, this is the job for you!

Overview The IT Production Support Technician is responsible for providing technical support to production systems and applications. This includes troubleshooting, maintenance, and installation of hardware and software. The IT Production Support Technician must have a strong understanding of IT systems and be able to work with a variety of users. Detailed Job Description The IT Production Support Technician is responsible for providing technical support to production systems and applications. This includes troubleshooting, maintenance, and installation of hardware and software. The IT Production Support Technician must have a strong understanding of IT systems and be able to work with a variety of users. The IT Production Support Technician will be responsible for responding to user requests, resolving technical issues, and providing technical support to production systems and applications. The IT Production Support Technician will also be responsible for monitoring system performance, ensuring system availability, and providing technical support to users. Job Skills Required
• Knowledge of IT systems and applications
• Ability to troubleshoot hardware and software issues
• Ability to install and configure hardware and software
• Ability to work with a variety of users
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT production support
• Knowledge of Windows and Linux operating systems
• Knowledge of networking and system administration
• Knowledge of scripting languages such as PowerShell and Bash
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Knowledge
• Knowledge of IT systems and applications
• Knowledge of Windows and Linux operating systems
• Knowledge of networking and system administration
• Knowledge of scripting languages such as PowerShell and Bash
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Experience
• At least two years of experience in IT production support
• Experience troubleshooting hardware and software issues
• Experience installing and configuring hardware and software
• Experience working with a variety of users
• Experience providing technical support to production systems and applications
Job Responsibilities
• Respond to user requests and resolve technical issues
• Monitor system performance and ensure system availability
• Install and configure hardware and software
• Troubleshoot