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Product Support Tech I Jobs in Utah

Support Technician I, Ii, Iii-Transportation Tech Support Pt
By Utah Valley University At Orem, UT, United States
Demonstrated skills and experience working in a customer service, team-oriented collaborative environment.
Knowledge of Windows and Mac operating systems.
Knowledge of various computer applications, including Office 365 software, internet tools, diagnostic tools, and email systems.
Knowledge of TCP/IP and application network protocols, operating system configuration, and anti-virus software.
Demonstrated skills communicating to customers in a user-friendly manner.
Strong interpersonal, verbal and written communication skills.
Product Support Analyst I
By InComm Payments At Sandy, UT, United States
Work prioritization and time management skills.
Document activities in the call management and ticketing system as required.
Other tasks and responsibilities as assigned by leadership team.
1+ years of experience in customer service.
Clearly demonstrated skills working in a team environment.
Computer literate and moderate technical skills preferred.
Product Copywriter I Jobs
By Backcountry At Park City, UT, United States
Experience working within a Content Management System
Synthesize information from catalogs, vendor websites and representatives, third party resources, and firsthand experience
Experience writing for e-commerce or related industries (outdoor, lifestyle, cycling)
Deep knowledge of the products that we carry and culture surrounding these target markets
This position is based onsite in our Park City, Utah Headquarters office
Write product descriptions for e-commerce retail sites

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Product Support Tech I to join our team and provide top-notch customer service. You will be responsible for troubleshooting customer issues, providing technical support, and helping customers get the most out of our products. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Product Support Tech I is a technical support role that provides customer service and technical support to customers who have purchased products from a company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. Detailed Job Description Product Support Tech I is responsible for providing technical support to customers who have purchased products from the company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. The Product Support Tech I must be able to quickly diagnose and resolve customer issues, as well as provide customer service and technical support. Job Skills Required
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and diagnose customer issues
• Ability to provide technical advice and support
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of computer hardware and software
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting and diagnosing customer issues
• Knowledge of providing technical advice and support
Job Experience
• Previous experience in customer service and technical support
• Experience in troubleshooting and diagnosing customer issues
• Experience in providing technical advice and support
Job Responsibilities
• Troubleshoot and diagnose customer issues
• Provide technical advice and support
• Respond to customer inquiries and complaints
• Resolve customer issues in a timely manner
• Maintain customer records and documentation
• Monitor customer feedback and provide feedback to management