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Product Support Tech I Jobs in Arkansas

Product Support Tech I - Remote
By Terex Corporation At United States
Must have strong interpersonal and communication skills.
Knowledge of engines is highly preferred.
Hands-on knowledge of Genie product line is desirable.
Knowledge of construction and/or automotive equipment is a definite plus.
Experience in customer service or technical support.
Excellent learning and training skills.
Product Manager I Jobs
By Sezzle At United States
Strong stakeholder management and leadership skills
Experience in leading teams and/or influencing outcomes
2+ years of experience using qualitative and quantitative methodologies to understand customers ability to explore and structure customers' insights
Strong analytical and data visualization skills
Ability to translate product needs into technology requirements
Experience in payments, fin-tech, or credit building industries
Eft Support I Jobs
By Pathward At United States
Support and provide feedback to Management in the development of strategies, policies, and key performance indicators.
Identify risk, set action plans, and meet regulatory requirements using internal controls.
Typically requires less than one year of related experience.
Minimum of one year of related experience preferred.
Excellent verbal and written communication skills
Research and resolve customer account and transaction inquiries both internally and externally.
Product Manager - Hr Tech
By Nebula.io At United States
Continuously seek to improve product management skills and stay up-to-date with industry trends and news
3-5 years of experience in product management, with a focus on HR Tech / enterprise SaaS products
We’re committed to delivering best-in-class enterprise-ready solutions and experiences by leveraging product-led growth methodologies.
Generate detailed product requirements documentation, working closely with cross-functional teams
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
Strong analytical and problem-solving skills, with the ability to make data-driven decisions

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Product Support Tech I to join our team and provide top-notch customer service. You will be responsible for troubleshooting customer issues, providing technical support, and helping customers get the most out of our products. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Product Support Tech I is a technical support role that provides customer service and technical support to customers who have purchased products from a company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. Detailed Job Description Product Support Tech I is responsible for providing technical support to customers who have purchased products from the company. The role involves troubleshooting customer issues, providing technical advice, and resolving customer complaints. The Product Support Tech I must be able to quickly diagnose and resolve customer issues, as well as provide customer service and technical support. Job Skills Required
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and diagnose customer issues
• Ability to provide technical advice and support
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of computer hardware and software
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting and diagnosing customer issues
• Knowledge of providing technical advice and support
Job Experience
• Previous experience in customer service and technical support
• Experience in troubleshooting and diagnosing customer issues
• Experience in providing technical advice and support
Job Responsibilities
• Troubleshoot and diagnose customer issues
• Provide technical advice and support
• Respond to customer inquiries and complaints
• Resolve customer issues in a timely manner
• Maintain customer records and documentation
• Monitor customer feedback and provide feedback to management