Patient Service Representative Jobs

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Position Summary

The primary function of a Patient Service Representative is to provide administrative support for our Primary Care and Specialty practices across our TidalHealth Network including, Salisbury, MD, Berlin/Ocean Pines, MD, Seaford, DE and points in between. The Patient Service Representative is responsible for greeting patients as well as check in and check out. This includes but is not limited to verification and maintenance of all patient information including identification, insurance and financial info. The Patient Service Representative also coordinates patient communication with required staff under the direct supervision of the office supervisor/manager.

Position Requirements

• Experience in a healthcare setting is preferred.
• Medical terminology and/or medical secretarial degree (2years) preferred.
• Minimum of three (3) years secretarial experience required.
• Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
• High School Diploma or GED required.
• Monday - Friday, Day Shift

Benefits

• At TidalHealth, full-time employees working at least 80 hours per pay period and part-time employees working at least 40 hours per pay period are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

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