Telehealth Pca (Patient Care Advocate)
By Hey Jane At United States
Previous work from home experience
Answer patient questions about their treatment
Troubleshoot patient concerns about shipping, refunds, etc
Track patients through their journey
Help maintain appropriate HIPAA compliance within EMR
Healthcare background, ideally as an MA, PCA or CNA
Customer Care Advocate Jobs
By iRhythm Technologies, Inc. At United States
Experience with Customer Relationship Management software; Salesforce.com preferred
Bachelor's or equivalent combination of education and experience.
Candidates must possess strong verbal and written English communication skills.
Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.
Minimum of 3-5 years of customer service experience, preferably in healthcare.
Provide superior customer care by troubleshooting customer/patient issues relating to products, services, and patient enrollment.
Care Advocate Jobs
By UCLA At , Los Angeles

The CARE advocate provides confidential and privileged advice, assistance and advocacy to students who are victims of sexual assault, dating and domestic violence, and stalking. Supports diverse ...

Overnight Care Advocate Jobs
By Carrot Fertility At United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction,and/ or gestational carrier arrangements
Customer Care Advocate Jobs
By Aflac, Incorporated At , Windsor, 06095 $31,200 - $68,000 a year
Demonstrated practical understanding of how processes and systems in own area of work relate to the management of risk and compliance
Takes accountability for participating in the performance management cycle
Other duties as assigned by Team Manager or other member of Management team
Or an equivalent combination of education and experience
Strong verbal and written communication skills
Takes action to improve performance on the job and to manage own personal development
Justice Grown Patient Care Advocate
By Justice Cannabis Co. At , Bethlehem, 18020 From $16 an hour
Maintains knowledge of new and existing products via vendor training, documentation, and crosstraining with management, pharmacists, and senior sales consultants
Ensures transactions are entered in point-of-sale and inventory management systems in
Must pass all required background checks, certifications, and DOH affiliation requirements
Ensures the consistent delivery of an exceptional customer experience
Continually develops communication and service skills to increase sales and generate positive
Two or more years of experience working in a retail or hospitality environment with cash
Care Advocate Jobs
By Maven Clinic At United States
Provide ongoing case management in accordance with the Maven outreach schedule
Problem-solving skills to help find creative solutions to customer needs
Excellent written and verbal communication skills
Experience working with sensitive health information
Experience in social work, nursing, public health or related field
Currently holds a coaching certification (ICF or NBC-HWC), has a nursing or behavioral health background
Care Advocate Jobs
By University of California Santa Cruz At , Santa Cruz, 95064, Ca $70,000 - $80,000 a year
Excellent communication skills with demonstrated effectiveness in interacting with students, staff, and faculty of various social, cultural, economic and educational backgrounds
Develops and facilitates programming, educational workshops, and group activities with an inter-sectional lens to support survivors and their healing processes.
Bachelor's degree in related area and / or equivalent experience / training.
Ability to work with individuals who have experienced sexual assault, stalking, dating/domestic violence, childhood sexual abuse, or sexual harassment
Able to effectively use professional skills, objectivity, and insight in effectively advocating for the survivor
Ability to exercise professional judgment and the flexible use of advocacy skills
Benefits Customer Care Advocate
By Gusto At Denver Metropolitan Area, United States
You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
You will own customers' benefit requests from start to finish working directly with insurance carriers on our customer’s behalf.
Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
You will be expected to work a full-time scheduled shift during our hours of operations.
You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression.
Here’s What You’ll Do Day-to-day
Patient Care Advocate (Medical Assistant)
By WellBe Senior Medical At Savannah, GA, United States
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Manage patient medical records as appropriate
2+ years of experience working for a healthcare practice or hospital
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Patient Care Advocate (Medical Assistant)
By WellBe Senior Medical At Brunswick, GA, United States
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Manage patient medical records as appropriate
2+ years of experience working for a healthcare practice or hospital
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Patient Care Advocate Jobs
By G22 LTD. At United States
Responsible to support the Case Management Service Levels
Prioritize cases and determines urgency and necessity of case management.
Work closely with the Customer Service, Managed Care, Account Management, and other departments when applicable
Completes special assignments and projects instrumental to the function of the Case Management department.
Global Excel offers you a competitive salary, benefit package and performance bonus.
Must exhibit strong communication skills and professionalism
Customer Care Advocate Jobs
By Gusto At Denver Metropolitan Area, United States
You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
6 months - 2 years of work experience in a customer-facing role
Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll
Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.
You will be able to deliver exemplary customer service using a “search first” mentality.
You have the ability to work effectively and full-time in PST/MST time zones.
Remote Care Advocate Jobs
By AiRCare Health At Texas, United States
Proactively reach out to individuals via phone to offer help and support according to program requirements.
A time management guru: you efficiently move through a to-­do list and effectively prioritize and triage competing demands
You have excellent interpersonal skills (communication and listening), especially over the phone, and a willingness to receive feedback
You are interested in working remotely and reside in Florida, Texas, North Carolina, Georgia, Arkansas, Wisconsin, or Minnesota
Growth-oriented: you thrive on constructive feedback, which you view as an opportunity to polish skills
Must have a wired internet connection and appropriate network quality and internet speed to perform the job remotely.
Care Advocate Jobs
By Carrot Fertility At Des Moines Metropolitan Area, United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction, and/ or gestational carrier arrangements
Customer Care Advocate Jobs
By Wesley Financial Group, LLC At Franklin, TN, United States
Excellent time management and multi-tasking skills
Excellent communication skills, both written and verbal
2 years of Customer Service experience is preferred
1-2 years of experience using Google Suite, Microsoft office and Salesforce
Comprehensive benefits package (medical, dental and vision plans, company paid short term disability, life insurance, parental leave and employer funded HSA)
MacBook to complete work tasks
Patient Care Advocate Jobs
By Global Excel Management Inc. At Houston, TX, United States
Responsible to support the Case Management Service Levels
Prioritize cases and determines urgency and necessity of case management.
Work closely with the Customer Service, Managed Care, Account Management, and other departments when applicable
Global Excel offers you a competitive salary, benefit package and performance bonus.
Must exhibit strong communication skills and professionalism
Capable and confident in negotiations and problems solving skills
Member Care Advocate Jobs
By EmpiRx Health At New York, United States
Excellent critical thinking and time management skills with ability to meet tight deadlines
Document all communications and outcomes within EmpiRx Health care management tool
Vast experience in a customer or client service role and a deep understanding of what it means to be concierge
Excellent written and verbal communication skills required
Communicate with members, provider offices, in-network pharmacies and vendors supporting differentiating EmpiRx Health programs and initiatives
Serve as a liaison and advocate for member, pharmacy and vendors
Member Care Advocate Remote 2023-1287
By Managed Care Advisors (MCA) At Greater Orlando, United States
Four (4) years of administrative and/or customer service experience or equivalent combination of education and experience required.
Assist members with day-to-day benefits and healthcare-related questions and/or issues
Conduct member contacts related to benefit support, referral follow-up, and resource inquiries
Experience working in a Call Center Environment required
One (1) year of experience working in the Health Care industry required
Excellent oral and written communication skills
Customer Care Advocate Jobs
By MetLife At Cary, NC, United States
Perform these responsibilities in a consistent, professional manner while exercising strong verbal, written, and high-quality service skills.
Written and Oral Communication skills appropriate to interaction with other business professionals (HR Managers, Brokers, Plan Administrators, etc.).
College or University experience or a trade or professional certification.
Essential Business Experience And Technical Skills
Enhance and strengthen the relationship between administrators and MetLife using effective communication skills, keen listening skills and empathy.
1 year experience in customer service and/or a call center.

Are you passionate about providing excellent patient care? We are looking for an experienced Patient Care Advocate to join our team and help us provide top-notch care to our patients. If you have a strong commitment to patient advocacy and a desire to make a difference, this is the job for you!

Overview A Patient Care Advocate is a professional who works with patients to ensure they receive the best possible care. They are responsible for advocating for the patient’s rights and ensuring that their needs are met. They also provide support and guidance to patients and their families. Detailed Job Description A Patient Care Advocate is responsible for advocating for the patient’s rights and ensuring that their needs are met. They work with patients to ensure they receive the best possible care and provide support and guidance to patients and their families. They are also responsible for providing information about available services and resources, helping patients navigate the healthcare system, and advocating for their rights. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of healthcare systems and regulations
• Ability to provide emotional support to patients and their families
• Ability to work with diverse populations
• Knowledge of medical terminology
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in healthcare, social work, or a related field
• Previous experience in a healthcare setting
• Certification in patient advocacy
• Knowledge of healthcare systems and regulations
• Ability to work with diverse populations
Job Knowledge
• Knowledge of healthcare systems and regulations
• Knowledge of medical terminology
• Knowledge of patient rights
• Knowledge of available services and resources
Job Experience
• Previous experience in a healthcare setting
• Experience in patient advocacy
• Experience working with diverse populations
Job Responsibilities
• Advocate for the patient’s rights and ensure that their needs are met
• Provide information about available services and resources
• Help patients navigate the healthcare system
• Provide emotional support to patients and their families
• Work with healthcare providers to ensure the best possible care for the patient
• Monitor patient progress and provide updates to the patient and their family