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Patient Care Advocate (Medical Assistant)
Company | WellBe Senior Medical |
Address | Savannah, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-09-02 |
Posted at | 9 months ago |
WELLBE INTRODUCTION
- Ensures all appropriate patient information is in the EMR
- Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
- Practices the WellBe mission To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
- Manage patient medical records as appropriate
- Other tasks needed to accomplish team’s objectives/goals
- Completes next day visit chart prep
- Answer patient non-clinical questions and explains the process
- Conduct patient scheduling, registration, and eligibility verification
- Completes Drop in visits
- Conducts Pre Home visit prep
- Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
- Provide positive customer service and treat all patients and staff with respect
- Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
- Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
- Acts as a community resource for the patient
- Completes onboarding of Comprehensive Initial visit.
- Utilize reporting to help providers track, meet and exceed team goal,
- High school graduate or GED
- MA Certification
- 2+ years of experience working for a healthcare practice or hospital
- High level of professionalism
- Strong computer skills, including Word, Excel, and PowerPoint
- Strong customer centric focus/service skills
- EMR documentation experience preferred
- Strong verbal, written, presentation, and interpersonal communication skills
- Current BLS card for healthcare providers or willing to obtain
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