Partner Experience & Operations Manager
By Lyft At New York, NY, United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Partner Experience & Operations Manager
By Lyft At Nashville, TN, United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Partner Experience & Operations Manager
By Lyft At United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Senior Manager, Banking & Partner Operations
By Bond Financial Technologies At ,
Strong project and time management skills
6+ years of professional career experience, including 3+ years in an operational role in fintech, banking-as-a-service, or financial services company
Experience interfacing with financial institutions or managing banking partner relationships
Working knowledge of card issuance, card processors, card networks and card printers
Executive-level verbal and written communication skills
Deep understanding of the embedded finance space, particularly on the issuer side and/or in payments
Senior Manager, Partner Operations
By Bevi At Boston, MA, United States
Excellent project management skills, and a track record of organizing and driving complex cross-functional projects
Management and recruiting experience a plus
Strong communication and presentation skills, with the ability to effectively convey complex information to both technical and non-technical stakeholders.
Analytical skills - comfort analyzing, interpreting, and reporting on large data sets in Excel
Experience with Looker or comparable BI tools
Ability to create and implement tactical operational plans to achieve KPIs
Group Manager, Partner Operations (Mailchimp)
By Intuit At Atlanta, GA, United States
10+ years of related work experience in program management, partner operations, product management, customer support, or technical consulting.
Experience working in a distributed environment across a multi-national company
Strong written and verbal communication skills
Prior experience developing and managing technology and/or agency partnerships
Domain expertise and experience in the operations space
Experience working in or closely partnering with operations or customer-facing roles (e.g. customer support, back office operations, professional services, etc.)
Partner Operations Manager Jobs
By eBay At San Jose, CA, United States
Liaise with Ebay Facilities Performance Management team to design, replicate and implement best practices at partner sites
Escalate operational issues through executive updates to management, and lead through to resolution with partner to minimize impact to eBay customers
Strong Cross Functional partnership with operational performance management team for standardized processes
Manage operational relationships and planning with the following Ebay partners globally: CCG, PSA, GIA, Stoll, and any future authentication providers
Develop and manage relationships with on-site Operations Managers at each auth partner location
Partner with Program Managers to maintain up to date SOP’s and operating documentation for each program
Applecare Partner Operations Manager
By Apple At Austin, TX, United States

Summary Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your ...

Manager, Partner Operations (Remote)
By Hinge Health At Denver, CO, United States
Support consultant-specific documentation requirements coordinating with internal stakeholders (e.g. referral tracking, quarterly reporting, management fee payments, etc)
Basic understanding of employee benefits ecosystem
Technology experience (e.g. Salesforce, Google, Webinar platforms)
Nice to haves that are not a requirement to get the job done
Coordinate consultant communications managing technology and data integrity
Schedule and coordinate consultant meetings and events
Manager/Director, Research Credit & Incentives Services (Cost Segregation)
By Alvarez & Marsal At Houston, TX, United States
Conduct day-to-day management of accounts to ensure delivery of timely and accurate work product
Demonstrate commitment and desired behaviors while working with others that have diverse experiences, skills and perspectives
Lead and manage cost segregation studies and fixed asset outsourcing
Communicate directly with client personnel, including operations, finance, accounting, and engineering
Manage and implement multiple projects simultaneously, which include client interviews, computations, analysis, data gathering and coordination of A&M and client resources
Build client relationships and demonstrate a working knowledge of client businesses
Program Manager, Apple Media Product’s Partner Operations
By Apple At Austin, TX, United States

Summary Come be a part of one of the fastest growing businesses at Apple as we scale Apple’s first party services (Apple Music, iCloud, TV+, News+, Arcade, Fitness+ etc.) through carrier, retail, ...

Senior Partner Conversion Operations Manager
By Zillow At United States
6+ years of experience in some combination of strategy, operations, and/or project management
Excellent written and verbal communication skills with experience creating compelling, persuasive presentation materials to communicate key takeaways/recommendations to senior leaders
Extensive experience interpreting quantitative analyses into implications and strategies that have driven business results. Experience with Tableau and SQL is preferred
Build trusted relationships and partner closely with Sales, Marketing, Product, Operations, and Data Science teams to bring ideas to life.
A proven track record testing and scaling a variety of programs simultaneously, while working cross-functionally
An ability to synthesize information, distill key takeaways, and craft insights into a compelling story for both customers and internal partners.
Project Manager - Economic Incentives
By City of Indianapolis At Indianapolis, IN, United States

Position Summary Position is responsible for the review, analysis, implementation, tracking and reporting for City-supported economic development projects, under the supervision of the Principle ...

Grants & Incentives Program Manager (Hybrid Flexible)
By Caterpillar At , Irving, Tx
Self-starter with excellent time management, organization, and prioritization skills
The candidate manages complex global grants and incentives projects.
Decisions or recommendations resulting from the projects managed by the incumbent have significant impact sales worldwide.
Bachelor’s Degree equivalent experience (10 or more years of experience in various functions related to parts growth)
8 or more years of experience
Knowledge of several grants and incentives programs globally.
Recognition & Incentives Coord Jobs
By Kforce Inc At United States
Project Management Institute PMP certification, equivalent degree or accreditation desired.
Under direct supervision assists department/division management with the planning, implementation and monitoring of programs and projects.
Demonstrate excellent verbal and written communication and presentation skills.
Demonstrate analytical and problem solving skills.
Advanced personal computer skills with MS Office Suite applications such as Word, Excel, Power Point and SharePoint, PhotoShop, video editing.
Assist in the coordination and preparation of employee engagement events.

Are you a motivated and organized Operations Manager looking for a new challenge? We are looking for an experienced professional to join our team and help us create and manage attractive partner incentives. You will be responsible for developing and executing strategies to increase partner engagement and loyalty, while ensuring that our partners receive the best possible incentives. If you have a passion for creating innovative solutions and a drive to succeed, this is the perfect opportunity for you!

Partner Incentives Operations Manager Job Skills:

• Excellent organizational and communication skills
• Ability to manage multiple projects and prioritize tasks
• Strong problem-solving and analytical skills
• Knowledge of incentive program design and operations
• Ability to develop and maintain relationships with partners
• Proficiency in Microsoft Office Suite
• Knowledge of customer relationship management (CRM) systems

What is Partner Incentives Operations Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least 3 years of experience in incentive program operations
• Experience in customer service or sales
• Knowledge of incentive program design and operations
• Ability to develop and maintain relationships with partners

What is Partner Incentives Operations Manager Job Knowledge?

• Knowledge of incentive program design and operations
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing principles
• Knowledge of customer service principles

What is Partner Incentives Operations Manager Job Experience?

• At least 3 years of experience in incentive program operations
• Experience in customer service or sales
• Experience in developing and managing incentive programs
• Experience in developing and managing customer relationships

What is Partner Incentives Operations Manager Job Responsibilities?