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Overnight Customer Support Specialist Jobs

Customer Technical Support Specialist - Informatics; Remote - Overnight Shift/Rotating Weekend/On Call
By Beckman Coulter Diagnostics At , New York, 10001 $21.88 - $28.99 an hour
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Collect and analyze data and classify complaints according to FDA requirements.
Experience with troubleshooting laboratory Middleware - Remisol preferred.
1+ years previous customer service experience
Strong organizational skills with the ability to work well under pressure in a fast-paced environment.
The essential requirements of the job include:
Overnight Support Assistant Jobs
By Hope House Foundation At , Norfolk, 23508, Va $16.36 - $19.36 an hour
Skill to complete satisfactorily: Medication Certification, Medicaid Waiver Certification, First Aid/CPR, Mandt, and other requirements associated with orientation.
Willing to attend a Medication Management training that we pay you to attend
Experience through education or work history that demonstrates reliability/dependability.
Optional benefits: additional life insurance, disability insurance, and flexible spending accounts
Skill in locating and accessing community resources.
Health insurance includes vision, (up to 93% paid by Hope House)
Customer Support Agent (Overnight)
By Olliv By CoinFlip At United States
Completing all expected training to continue to grow and validate their abilities
Basic knowledge of cryptocurrency and blockchains
General passion and knowledge of fintech and crypto
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Overnight Customer Support Representative
By Procore Technologies At United States
Diligent, consistent attention to detail and management of administrative aspects of the job
Leverage your strong collaboration skills, connecting with other teams to escalate client cases and solve complex customer problems
Proactively seek guidance and direction from manager and co-workers when appropriate
6+ months of related experience (queue-based roles, other customer support experience, retail, etc.) and a High School Diploma or GED
A clear communicator (both written and orally) with prior experience evaluating and resolving customer inquiries successfully
Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player
Overnight Customer Support Representative
By NotifyMD At Chesapeake, VA, United States

Immediately hiring Full Time and Part Time Customer Support Representatives ! notifyMD is looking for a Customer Support Representatives to join our team! This position acts as an answering service ...

Customer Support Specialist, Ecr (Overnight)
By Uber At , Chicago, 60607, Il $27.75 an hour
Provide unparalleled customer support experiences and resolutions for Uber employees, executive leadership, and key community influencers
Mitigate legal and media risk by providing seamless support for users whose experiences could impact Uber’s public narrative
Excellent interpersonal skills – You establish trust and effective working relationships with internal and external stakeholders
Own support processes that are often highly sophisticated, urgent, and sensitive
Send timely status updates, case reports, and process-improvement proposals to internal stakeholders on a consistent basis
Think outside of the box to develop creative support solutions that best serve the customer and Uber
Overnight Customer Support Specialist
By Trupanion At Seattle, WA, United States
Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote call center environment
Work from home experience is a plus!
Efficiently manage time to provide legendary customer service in a high-volume contact center
1+ years' required experience working an overnight shift
2+ years’ experience in high-volume, high-level customer service
Experience using and learning complex computer systems
Customer Support Specialist Jobs
By Buxton At Dallas-Fort Worth Metroplex, United States
Manage large amounts of chat communications, and inbound and outbound calls in a timely manner
Provide ongoing updates to the SCOUT Knowledge Base
1+ years of experience with Intercom, Helpdesk, Zendesk, or another customer support software
1+ years of CRE or EDC software experience, preferred
2+ years of helpdesk experience, preferred
Experience with product or software support, preferred
Customer Support Specialist Jobs
By Insight Global At San Diego Metropolitan Area, United States
• Experience in 2 back/middle office function (Certified) (Cash management, Transfers, New Accounts) required
• Military education or experience may be considered in lieu of civilian requirements listed
• 1+ year related experience
• 2 -3 years total experience • Proficiency in Microsoft Word, Excel and Outlook required
• Must be able to process work with a near perfect error ratio
• Must exercise independent decision making with service requests to balance client satisfaction against shareholder value
Customer Support Specialist Jobs
By Security First Insurance Company (Security First Managers) At , , Fl $19 an hour
Handles in-coming calls, live chats, and email from policy holders, agents, mortgagees, and vendor partners, through our contact center management system
Effectively utilizes contact center technology, along with our operating platform (CARINA), to provide exceptional customer experiences
Meets or exceeds training requirements on regulatory, system or procedure updates
Prior contact center environment or customer service experience required
Strong Computer Skills and comfortable managing multiple systems simultaneously
1+ year industry experience preferred; prior property & casualty underwriting experience is a plus
Customer Support Specialist Jobs
By Aditi Consulting At Bellevue, WA, United States
Duration: 6+ months contract (Possibility to extend up to 18 months)
Location: Overland Park KS (Onsite)
Review customer inquiries, timely respond to them within agreed upon SLAs, and file responses in database.
Work independently on escalated issues and prioritize, investigate and resolve them with minimal guidance from others.
What type of applications will be supported?
What type of database are they using to complete the tickets?
Customer Support Specialist Jobs
By Wiser Solutions, Inc. At San Mateo, CA, United States
Engage with Product Management on product roadmap discussions to improve application functionality based on user experience and issues.
Prior experience with Salesforce Case Management a plus.
Experience/knowledge of MySQL and Python a plus.
2+ years of professional experience, with direct customer support and advocacy experience in post-sales or professional services functions.
Successfully managed customer engagements to completion and customer satisfaction.
Excellent analytical, communication and problem-solving skills, combined with the ability to provide quick resolution to problems.
Customer Support Specialist - Seasonal
By Swimply At Phoenix, AZ, United States
Be an active listener and can leverage probing question skills
Ideally, you'll have 1-3 years experience working in a Help Desk/live chat/phone support environment
Experience working in a fast-paced, high demand service or startup environment is a plus. Adaptability and patience are key
Great written and verbal communication skills: You should love writing to and speaking with customers
You'll receive Swimply credits for free swims for you, family, and friends to experience our customer journey first hand!
Handling customer inquiries of varying types
Customer Support Specialist - Seasonal
By Swimply At Los Angeles, CA, United States
Be an active listener and can leverage probing question skills
Ideally, you'll have 1-3 years experience working in a Help Desk/live chat/phone support environment
Experience working in a fast-paced, high demand service or startup environment is a plus. Adaptability and patience are key
Great written and verbal communication skills: You should love writing to and speaking with customers
You'll receive Swimply credits for free swims for you, family, and friends to experience our customer journey first hand!
Handling customer inquiries of varying types
Customer Support Specialist Jobs
By Taazaa Inc At Cincinnati Metropolitan Area, United States
• 0-3 years work experience
• Highly skilled verbal and written communicator
• Strong quantitative skills you’re capable of applying in non-intuitive ways
• Experience working in a fast-paced, data-driven environment
• Bachelor’s degree is required
• Business savvy to understand and drive key growth metrics
Customer Support Specialist Jobs
By Canfield Scientific At Parsippany, NJ, United States
· 5 years’ experience with direct customer support in a technical setting
· Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
· SQL database and iPad/Mac experience is advantageous
· Digital photography experience and bilingual is a plus
· Answer and evaluate email requests for assistance from end-users experiencing problems with Canfield hardware and software
· Technical school certificate or bachelor’s degree, preferably in support services
Customer Support Specialist Jobs
By The Coca-Cola Company At , Atlanta, 30313, Ga
Orders processed and checked accurately against documented account records for deliveries.
Work with appropriate Customer Service Team to resolve issues and provide resolution to properly enter order into the system.
Document and upload daily reviewed reports and completed analysis to company shared website for client reference and auditing obligations.
Customer Support Specialist Jobs
By Kixie At Santa Monica, CA, United States
Work with the appropriate internal teams (e.g. engineering, product management, customer success), to solve problems and manage them through to resolution
Assist Customer Success Managers in achieving their goals of minimizing churn and increasing expansion.
Health, Dental and Vision benefits
Learn everything there is to know about tech startups and develop CS skills
Communicate, assist and problem-solve with a wide variety of customers via phone, Zoom, tickets, and chats
Work cross functionally within the company to communicate with all stakeholders in customers' success
Customer Support Specialist Jobs
By BIITECH At Ocoee, FL, United States
Exceptional, verbal & written Skills
Greet and address in-person (walk-up) customers that may need on-the-spot support or troubleshooting, or guidance to resolve an IT-related issue.
Responding to inquiries and providing information to customers
Responsible for access control and security administration (password, troubleshooting, and resets included)
Install, configure, and update software
Assist with the monitoring and tracking of inventory for the Information Technology Cost Center
Customer Support Specialist Jobs
By Biller Genie At Orlando, FL, United States
Author help articles as needed to improve our online knowledgebase
Minimum 1-3 years of tech-savvy customer service experience, preferably with a SaaS fintech with payment processing being a huge plus
Demonstrated ability to provide superior Customer Service in a fast-paced environment. Experience in startups a plus.
Ability to multi-task, prioritize and manage multiple projects and issues simultaneously in a calm, cool, collected manner.
Excellent communication (both written and verbal) and interpersonal skills
Experience with QuickBooks, Salesforce, HubSpot, or payment processing is a plus