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It Operations Support Technician Jobs in New York

Operations Support Technician Jobs
By Central Semiconductor Corp. At Hauppauge, NY, United States

Key Position Responsibilities And Accountabilities

It Support Technician Jobs
By GEM Technologies At New York, United States
Experience working with monitoring and management solutions such as NOC software and PSAs
Ability to present solutions that were designed and implemented to high level management
Knowledge of virtualization technologies such as server virtualization
Knowledge of Microsoft server and workstation operating systems, registry settings, DNS/DHCP, TCP/IP networking, and firewalls
Experience with disaster recovery and regaining access and functionality to IT infrastructure a plus
Experience working with Microsoft Active Directory
Junior It Support Technician
By Point to Point Solution, Inc At New York City Metropolitan Area, United States
• Create and maintain troubleshooting documentation for the end-user knowledge base.
• General knowledge of networking concepts
• Experience using Windows operating systems and MacOS
• Excellent writing skills for documenting workflows
Medical / Dental / Vision Insurance
• Provide timely technical support through our Freshdesk ticketing system, adhering to SLAs.
It Support Technician Jobs
By California Closets New York At Hawthorne, NY, United States
Create, document, and maintain business continuity practices including local backups, power management, firewall monitoring, etc.
Knowledge of Windows networking experience
Analyze user needs and develop software solutions: work with project manager or product owner to meet specification needs.
Scripting knowledge (Python, PowerShell, JavaScript)
Knowledge of Microsoft cloud products: O365, SharePoint
Experience with backup routines and protocols

Are you looking for an exciting opportunity to join a dynamic IT Operations Support team? We are looking for a motivated and experienced Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, maintaining system performance, and providing customer service. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview An IT Operations Support Technician is responsible for providing technical support and maintenance for computer systems, networks, and related hardware and software. They are responsible for troubleshooting and resolving technical issues, as well as providing technical assistance to end users. Detailed Job Description IT Operations Support Technicians are responsible for providing technical support and maintenance for computer systems, networks, and related hardware and software. They are responsible for troubleshooting and resolving technical issues, as well as providing technical assistance to end users. They must be able to diagnose and troubleshoot hardware and software problems, and provide technical support to end users. They must also be able to install, configure, and maintain computer systems, networks, and related hardware and software. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose hardware and software problems
• Ability to provide technical support to end users
• Ability to install, configure, and maintain computer systems, networks, and related hardware and software
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in IT operations support
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting and diagnosing hardware and software problems
• Knowledge of providing technical support to end users
• Knowledge of installing, configuring, and maintaining computer systems, networks, and related hardware and software
Job Experience
• Previous experience in IT operations support
• Previous experience in customer service
• Previous experience in troubleshooting and diagnosing hardware and software problems
Job Responsibilities
• Troubleshoot and diagnose hardware and software problems
• Provide technical support to end users
• Install, configure, and maintain computer systems, networks, and related hardware and software
• Monitor system performance and troubleshoot any issues
• Ensure security of systems and networks
• Maintain accurate records of system maintenance and repairs
• Respond to user inquiries in a timely manner