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It Operations Support Technician Jobs in Michigan

It Support Technician Jobs
By Wolverine Power Cooperative At Cadillac, MI, United States

Are you an IT professional looking for a new career opportunity? Wolverine Power Cooperative has an opening on their IT team for an IT Support Technician. As Wolverine's IT Support Technician, you ...

It Support Technician Jobs
By NuTechs At Rochester, MI, United States
Manage and support handheld scanning hardware within common mobile management solutions, ensuring optimal performance and reliability.
Install and provide ongoing support for network printers, ensuring seamless printing capabilities.
Document technical issues, resolutions, and create knowledge base articles to enhance support efficiency and empower end users.
Relevant certifications such as Network+, Microsoft Certified: Modern Desktop Administrator Associate or Teams Administrator Associate, are a plus.
Proven experience in troubleshooting and supporting Windows 10 and 11 operating systems.
Functional knowledge of Azure AD and GPO
It Support Technician Jobs
By Marriott International, Inc At , Livonia, 48152, Mi $25 an hour
Provide 3rd party Vendor Management and escalation support.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Provide remote escalation support for Marriott approved technology solutions (i.e. mobility devices, GPNS) and Identity Center Processes.
Provide escalation and guidance to property pertaining to guest and associate internet access requirements.
Escalate problems as appropriate through direct supervisor, IT Field Manager Desktop Support.
Provide remote application installation and configuration support.

Are you looking for an exciting opportunity to join a dynamic IT Operations Support team? We are looking for a motivated and experienced Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, maintaining system performance, and providing customer service. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview An IT Operations Support Technician is responsible for providing technical support and maintenance for computer systems, networks, and related hardware and software. They are responsible for troubleshooting and resolving technical issues, as well as providing technical assistance to end users. Detailed Job Description IT Operations Support Technicians are responsible for providing technical support and maintenance for computer systems, networks, and related hardware and software. They are responsible for troubleshooting and resolving technical issues, as well as providing technical assistance to end users. They must be able to diagnose and troubleshoot hardware and software problems, and provide technical support to end users. They must also be able to install, configure, and maintain computer systems, networks, and related hardware and software. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose hardware and software problems
• Ability to provide technical support to end users
• Ability to install, configure, and maintain computer systems, networks, and related hardware and software
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in IT operations support
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting and diagnosing hardware and software problems
• Knowledge of providing technical support to end users
• Knowledge of installing, configuring, and maintaining computer systems, networks, and related hardware and software
Job Experience
• Previous experience in IT operations support
• Previous experience in customer service
• Previous experience in troubleshooting and diagnosing hardware and software problems
Job Responsibilities
• Troubleshoot and diagnose hardware and software problems
• Provide technical support to end users
• Install, configure, and maintain computer systems, networks, and related hardware and software
• Monitor system performance and troubleshoot any issues
• Ensure security of systems and networks
• Maintain accurate records of system maintenance and repairs
• Respond to user inquiries in a timely manner