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Onsite Technical Support Jobs

Document Support Specialist Onsite San Antonio, Tx
By Citi At , San Antonio, Tx $40,560 - $50,090 a year
Intermediate computer, math and data entry skills
Ensure all functions are performed accurately, timely and in compliance with audit and procedural requirements
Excellent organizational skills with a focus on details
Demonstrates analytical and problem solving skills
Review documents for completion and accuracy
Update multiple systems with information
Technical Support Jobs
By Green Geeks At , Remote
At least 2-3 years of experience with cPanel/WHM & the web hosting industry
Have experience with common web hosting environment; CloudLinux, cPanel/WHM, Softaclous, WHMCS, Kayako help desk
Have an understanding of different hosting products such as Shared, Reseller, and VPS
Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
Have a reliable high-speed internet connection
Comfortable speaking with customers via telephone, ticket and live chat
Project Support Specialist For The Onsite Energy Program
By Boston Government Services, LLC (BGS) At Washington DC-Baltimore Area, United States
5+ years of professional experience in a field related to the Onsite Energy Program’s technical focus.
5+ years of experience working with a public-private partnership/initiative.
Exceptional writing and editing skills.
Combined heat and power (CHP).
Organizing regular meetings of DOE HQ labs, contractors, subs, program partners.
Providing document support for various Onsite Energy Program materials (e.g., reviewing, editing, etc.).
Technical Support Jobs
By Peritus Inc At Chicago, IL, United States

Mainframe system knowledge with ACF2, reflection tools

Member Support Analyst - Onsite
By CereCore At Nashville, TN, United States
Grows general knowledge of current HPG web applications, portals, systems, contracts, pricing, and tiers.
Detail oriented with demonstrated ability to manage multiple projects and competing deadlines.
Prior experience supporting members in use of application software.
Two to three years of customer service experience
Answer calls in a service desk environment and actively works to ensure expected resolution dates and call center metrics are met.
Uses the appropriate categories for logging incidents and requests and close service requests within the expected resolution date.
Gis & Technical Support Officer
By Fleet Space Technologies At United States
Manage and prioritise open tickets and ensure issues are properly documented on Jira.
Proven customer service experience via phone, email or face-to-face.
Prior experience in using Jira Service Desk ticketing system.
Excellent analytical, problem-solving and communication skills.
Diagnose, troubleshoot and provide solutions to resolve technical issues related to Geodes and Exosphere.
Provide support in designing geo surveys for customers with Exosphere portal.
Technical Support Jobs
By LTIMindtree At New York, NY, United States
Acts as a technology information resources for the staff and management.
Engages technology product management to provide solutions for staff, product and service feedback, ensuring ongoing enhancements to the client's technology.
“The associate needs to pass the specific certification based on the skill set.”
Bachelor's Degree; in Computer Science/Software Engineering or equivalent field or equivalent work experience
9-12 years of work experience
Acts as a trusted advisor for business and technology teams serving as a go-to for all technology related matters.
Wireless Testing Technical Support (Spring/Summer)
By Underwriters Laboratories Inc. At , Fremont, 94538, Ca $20 an hour
Developing a working knowledge of the job, methods, instrumentation and systems.
Evaluating test performance and sample operation to properly evaluate test results.
Recording and explaining test results and complete test report for Engineering staff.
Examining customer samples and learning to operate basic tests for each case.
Following defined test plans and datasheets.
Communicating with customers during setup and operation to ensure proper evaluation.
Sr. Staff Technical Program Manager (Onsite - $200K-$250K Range)
By LHH At New Jersey, United States
Project Management skills in developing schedules and tracking milestones.
Publish appropriate metrics, such as KPIs (Key Performance Indicators), as requested by the Program or Technical Program Management Office.
Support engineering and configuration management teams to move BOMs through the pre-stage, prototype, pre-production, and production lifecycles.
Excellent Cross-functional team management, articulate, collaborative, and adaptive communication style.
Lead the planning, development, and implementation of requirements definition.
Interact with sales organizations to communicate organizational information, strategies, and capabilities
Remote/Onsite It Support Specialist
By Miles Technologies At , Denver, Co $40,000 - $75,000 a year
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
You’d like to spend a part of your day mentoring others with less experience
Excellent communication skills and professionalism
You love Helping People Accomplish More through supporting IT systems.
You are comfortable and capable of troubleshooting and solving almost any complex issue that may affect a small to medium-sized business
You’d rather spend most of your time on challenging issues rather than common day to day IT support requests
Technical Support Technician Jobs
By WALGREENS At , Orlando, 32819, Fl
Supporting area processes and interface requirements.
May escalate issues to more experience support staff.
Knowledge of personal computer hardware and operating systems
Knowledge of various software, such as Windows 7 and 10 desktop OS, MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer, TCP\\IP
Experience in IT end-user support
Experience identifying and working with basic electronics, such as mother boards, power supplies, RF devices.
Director, Technical Support Jobs
By Medidata Solutions At New York, United States
Requires a minimum of 10+ years’ experience in a software development or IT or service organization
Advanced skills in managing data and generating reports
Advanced skills in process definition, measurement and improvement
Experience working in an Agile environment preferred
Experience working in a regulated and enterprise, environment preferred
Evaluate and monitor current customer retention making continuous improvements to prevent customer loss

Are you looking for an exciting and challenging job in technical support? Join our team and help our customers solve their technical problems! We offer onsite technical support, competitive pay, and a great work environment. Come join us and make a difference!

Overview of Onsite Technical Support Onsite Technical Support is a job that involves providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Onsite Technical Support Onsite Technical Support is responsible for providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. The Onsite Technical Support role may also involve providing training and support to customers, as well as providing technical support to other departments. Job Skills Required for Onsite Technical Support
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to set up and configure systems
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Ability to provide technical advice and support
• Ability to provide training and support to customers
• Ability to provide technical support to other departments
Job Qualifications for Onsite Technical Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
Job Knowledge for Onsite Technical Support
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer security principles
Job Experience for Onsite Technical Support
• At least two years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience setting up and configuring systems
• Experience providing technical advice and support
• Experience providing training and support to customers
• Experience providing technical support to other departments
Job Responsibilities for Onsite Technical Support
• Troubleshoot hardware and software issues
• Set up and configure systems
• Provide technical advice and support