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Member Support Agent Jobs

Receptionist - State Farm Agent Team Member
By State Farm Agent At Indianapolis, IN, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 25 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Bel Air, MD, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At Greenwood, MS, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
We have 20+ years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Research Support Agent Jobs
By LexisNexis At United States
Typing skills – minimum 40 wpm.
Lexis Advance and Lexis + product experience are a plus.
Strong communication skills both written as well as verbal.
This position is not eligible for benefits.
Diagnose and resolve problems using department tools, resources, business judgment, and expertise, resulting in increased customer confidence with LexisNexis products.
Act as an advocate for the customer in reporting feedback and resolving issues.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Milton, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At York, PA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Technical Support Agent Jobs
By DDS Wireless (NA) Ltd. At Redmond, WA, United States
· Strong prospecting, qualification, and negotiations skills with a business solution-centric mindset
Great to have Experience and Qualifications:
*Depending on qualifications, the successful candidate may be offered a position at a more appropriate level
· Collaborate with colleagues in pre-sales, marketing, and customer success to provide an amazing customer-first experience
· 7+ years of quota-carrying experience in business development and selling SaaS solutions
· 5+ years experience with expanding business into new products and markets
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Virginia Beach, VA, United States
Excellent communication skills - written, verbal and listening
Experience in a variety of computer applications, particularly Windows
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Weatherford, TX, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Dispatch Support Agent (C)
By Pelican Staffing Solutions At Union, NJ, United States
Under general supervision, performs clerical duties designed to assist the Resource Management (Dispatch, ERT, and Scheduling) department in performing their duties.
Experience handling safety-sensitive INBOUND emergency calls.
Good oral and written communication skills are required.
Prepares reports of a recurring nature using both manual and automated records
Answer gas leak line and create gas leak orders Facilitate emergency appointments
Contact customers to provide appointment updates and/or reschedule missed appointments.
Indiana Tailgate Support Member
By Gameday At Bloomington, IN, United States
Our experiences are authentic, not generic
We put the customer experience above other considerations
We genuinely care about our customers and their experiences
Handle guest inquiries during the event and ensure their needs are met.
Set up tailgate equipment according to design and layout.
Load and unload tailgate equipment from vans and/or trucks.
Member Service Hybrid Agent (Chamblee - Brookhaven)
By Delta Community Credit Union At , Brookhaven
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Member Support Advisor Jobs
By BroadPath At United States
2 years benefit investigation experience, ability to navigate and interpret health insurance coverage
Education relating to Program eligibility and any other assistance they may need.
Conduct benefit verification, obtain insurance determinations, and qualify income to ensure
2 years of experience providing patient support and resolution by phone
In depth understanding of pharmacy benefit coverage
2 years of experience interacting with patients and healthcare providers
Account Associate - State Farm Agent Team Member
By State Farm Agent At Madison, NJ, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Able to achieve mutually agreed upon marketing goals
Interested in marketing products and services based on customer needs
Receptionist - State Farm Agent Team Member
By State Farm Agent At Mobile, AL, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have over 20 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Account Associate - State Farm Agent Team Member
By State Farm Agent At Centennial, CO, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 40 years of combined insurance experience in our office.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Atlanta, GA, United States
Remote Flexible (1-2 Days After 6 Months In-Office)
Excellent Communication Skills – Written, Verbal, and Auditory
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
How we elevate YOUR skills:
Looking for the skills and confidence to run a business in the future?
Paid Time Off (Vacation and Personal/Sick Days)
4Help It Support Agent
By Virginia Tech At , Blacksburg
Familiarity with network management software.
Demonstrated strong communications skills to receive, record, and transmit information;
Demonstrated ability to manage multiline phones and the ability to multitask;
Experience in a technical call center;
Experience with trouble ticketing software;
Demonstrated computer competency in a Windows environment with emphasis on Outlook and web based applications;
Account Associate - State Farm Agent Team Member
By State Farm Agent At Buford, GA, United States
Excellent Communication Skills – Written, Verbal, and Auditory
How we elevate YOUR skills:
Paid Time Off (Vacation and Personal/Sick Days)
Growth Potential & Opportunity for Advancement within my Agency
Agent Aspirant Program for Individuals Aspiring to Own a Business
Use customer-focused, needs-based review process to educate customers about insurance options.
Products Representative - State Farm Agent Team Member
By State Farm Agent At Hempstead, NY, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Property and Casualty license (must have currently)

Are you looking for a job that allows you to help others and make a difference? Join our team as a Member Support Agent and be part of a company that values customer service and satisfaction! As a Member Support Agent, you will be responsible for providing excellent customer service to our members, resolving their inquiries, and ensuring their satisfaction. If you have a passion for helping others and a commitment to providing the best customer service, this is the job for you!

Overview A Member Support Agent is responsible for providing customer service and technical support to members of an organization. They are the first point of contact for members and are responsible for resolving their inquiries, complaints, and technical issues. Detailed Job Description Member Support Agents are responsible for providing customer service and technical support to members of an organization. They are the first point of contact for members and are responsible for resolving their inquiries, complaints, and technical issues. They must be able to provide accurate and timely responses to inquiries and complaints, as well as troubleshoot technical issues. They must also be able to provide members with information about the organization’s products and services. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of the organization’s products and services
• Ability to work independently and as part of a team
• Knowledge of customer service software
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and software
• Knowledge of the organization’s products and services
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
Job Responsibilities
• Respond to customer inquiries and complaints in a timely manner
• Troubleshoot technical issues
• Provide members with information about the organization’s products and services
• Maintain customer service records
• Follow up with customers to ensure their inquiries and complaints have been resolved
• Monitor customer feedback and provide feedback to management