Register
Recruit Create CV

Member Support Agent Jobs in Union, Arkansas

Research Support Agent Jobs
By LexisNexis At United States
Typing skills – minimum 40 wpm.
Lexis Advance and Lexis + product experience are a plus.
Strong communication skills both written as well as verbal.
This position is not eligible for benefits.
Diagnose and resolve problems using department tools, resources, business judgment, and expertise, resulting in increased customer confidence with LexisNexis products.
Act as an advocate for the customer in reporting feedback and resolving issues.
Member Support Advisor Jobs
By BroadPath At United States
2 years benefit investigation experience, ability to navigate and interpret health insurance coverage
Education relating to Program eligibility and any other assistance they may need.
Conduct benefit verification, obtain insurance determinations, and qualify income to ensure
2 years of experience providing patient support and resolution by phone
In depth understanding of pharmacy benefit coverage
2 years of experience interacting with patients and healthcare providers
Member Support Associate Jobs
By Avenir Talent Partners At United States
Proactively engage with customers to identify opportunities for them to derive maximum value from our offering
Collaborate with Business Development, Marketing, Finance, and Vendor Support teams to ensure the member is set up for success
Manage and perform the onboarding process for new members
Proven experience in customer support or customer success roles, preferably in a software or technology company
Strong problem-solving skills with a focus on a data-driven approach
Demonstrated ability to manage multiple priorities and work effectively
Associate Manager, Member Support (Remote)
By Guild At United States
Develop and implement operational strategies/change management skills to achieve department objectives.
Experience with change management and/or rolling out new processes/procedures to drive efficiency.
Ability to navigate knowledge management resources (Confluence, Guru, Salesforce, etc.) and communicate complex information in a concise and clear manner.
Set clear expectations and implement performance management strategies to drive excellence and identify growth opportunities for team members.
Education benefits and tuition assistance to help your future development and growth
We Currently Offer The Following Benefits
Director, B2B Agent Support
By Zillow At United States
Bachelor’s or master’s degree in business administration, management, or a related field preferred
Continuous Improvement: Focus on continuous improvement, striving to identify areas that improve customer experience and inspiring change throughout the organization
At least 10+ years of people leadership experience as leader of leaders and leader of others in a contact center environment
Experience with Lean Six Sigma or other process improvement concepts is a plus
Analytical and quantitative skills leveraging data/metrics using reporting technology (Excel, Tableau)
Experience with contact center CRM technology (Salesforce, Zendesk) and telephony systems (Genesys) is helpful.
Member Support Manager Jobs
By Avenir Talent Partners At United States
Proactively engage with customers to identify opportunities for them to derive maximum value from our offering
Collaborate with Business Development, Marketing, Finance, and Vendor Support teams to ensure the member is set up for success
Manage and perform the onboarding process for new members
Proven experience in customer support or customer success roles, preferably in a software or technology company
Strong problem-solving skills with a focus on a data-driven approach
Demonstrated ability to manage multiple priorities and work effectively
Support Agent - Us
By Ink Innovation At United States
3+ years experience in providing customer service support or technical support.
Monitoring, proactively handling support requests, and addressing issues with our software and hardware systems.
Maintaining a consistent monitoring and updating schedule while adhering to Service Level Agreements.
Handling issues from the initial stage through to the completion of Root Cause Analysis (RCA) and following up with various parties.
Learn how to use and support our various important and mission-critical aviation systems.
Providing training internally and externally.
Agent Support Associate Jobs
By Devoted Health At United States
Strong organizational, interpersonal, communication and presentation skills
Bachelor’s degree or equivalent experience in health care
2+ years Customer Service experience
Very strong verbal and written communication skills
Resolving broker issues by researching causes and working with Devoted Health'ss operations team
Exercising discretion and judgment in prioritizing requests
Operations Support Agent Jobs
By CharterUP At United States
Comprehensive benefits package, including fully subsidized medical insurance for the employee and 401(k)
Customer service or sales experience.
Bachelor's Degree or 4 years of related work experience.
Step 3: Video call with Hiring Manager
Step 4: Offer, Background check, reference check
We are not afraid of short-term pain for long-term customer benefit
Account Manager - State Farm Agent Team Member (Remote)
By State Farm Agent At United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Support Agent - English Speaker
By 10 Ten Gaming LLC At United States
a management team of industry experts, we are expanding across several departments to
- Previous experience in support in online Gaming (eg. skill games, sweepstakes, daily
Support Agent - English speaker - Innovative New Social Gaming Operator -Remotely-based
goal is to provide players with the best gaming experiences possible, whether looking for fun
We seek a passionate and experienced Support Agent to join our growing support
The successful candidate for this role will have previous experience in online gaming (eg.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Jacksonville, AR, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 50 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Forrest City, AR, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Receptionist - State Farm Agent Team Member
By State Farm Agent At Indianapolis, IN, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 25 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Bel Air, MD, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At Greenwood, MS, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
We have 20+ years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Receptionist - State Farm Agent Team Member
By State Farm Agent At Milton, FL, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Account Associate - State Farm Agent Team Member
By State Farm Agent At York, PA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Technical Support Agent Jobs
By DDS Wireless (NA) Ltd. At Redmond, WA, United States
· Strong prospecting, qualification, and negotiations skills with a business solution-centric mindset
Great to have Experience and Qualifications:
*Depending on qualifications, the successful candidate may be offered a position at a more appropriate level
· Collaborate with colleagues in pre-sales, marketing, and customer success to provide an amazing customer-first experience
· 7+ years of quota-carrying experience in business development and selling SaaS solutions
· 5+ years experience with expanding business into new products and markets
Staff Assistant - State Farm Agent Team Member
By State Farm Agent At Virginia Beach, VA, United States
Excellent communication skills - written, verbal and listening
Experience in a variety of computer applications, particularly Windows
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
Receptionist - State Farm Agent Team Member
By State Farm Agent At Weatherford, TX, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Dispatch Support Agent (C)
By Pelican Staffing Solutions At Union, NJ, United States
Under general supervision, performs clerical duties designed to assist the Resource Management (Dispatch, ERT, and Scheduling) department in performing their duties.
Experience handling safety-sensitive INBOUND emergency calls.
Good oral and written communication skills are required.
Prepares reports of a recurring nature using both manual and automated records
Answer gas leak line and create gas leak orders Facilitate emergency appointments
Contact customers to provide appointment updates and/or reschedule missed appointments.

Are you looking for a job that allows you to help others and make a difference? Join our team as a Member Support Agent and be part of a company that values customer service and satisfaction! As a Member Support Agent, you will be responsible for providing excellent customer service to our members, resolving their inquiries, and ensuring their satisfaction. If you have a passion for helping others and a commitment to providing the best customer service, this is the job for you!

Overview A Member Support Agent is responsible for providing customer service and technical support to members of an organization. They are the first point of contact for members and are responsible for resolving their inquiries, complaints, and technical issues. Detailed Job Description Member Support Agents are responsible for providing customer service and technical support to members of an organization. They are the first point of contact for members and are responsible for resolving their inquiries, complaints, and technical issues. They must be able to provide accurate and timely responses to inquiries and complaints, as well as troubleshoot technical issues. They must also be able to provide members with information about the organization’s products and services. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of the organization’s products and services
• Ability to work independently and as part of a team
• Knowledge of customer service software
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and software
• Knowledge of the organization’s products and services
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
Job Responsibilities
• Respond to customer inquiries and complaints in a timely manner
• Troubleshoot technical issues
• Provide members with information about the organization’s products and services
• Maintain customer service records
• Follow up with customers to ensure their inquiries and complaints have been resolved
• Monitor customer feedback and provide feedback to management