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Member Services Jobs

Jr0022876 Member Services - Technical Project Manager
By Yahoo At United States
A bachelor's degree in a relevant field, such as business administration, project management, engineering, information technology, or equivalent work experience
3+ years project management experience working on technical projects or within a technical domain
Proven success working with all levels of management
Proficiency with project management software tools, such as Microsoft Project, Asana, Trello, Jira
Previous experience managing subscription services
Professional certification such as CSM
Coordinator, Customer & Member Services
By AORN At Denver, CO, United States
Must have computer experience utilizing Windows-based software applications for database management, as well as proficiency in MS Office Suite.
Experience using a customer service database system or association management system, preferably using multiple systems simultaneously.
Demonstrates and maintains a firm understanding of AORN’s products and services and incorporates good cross-selling skills to introduce additional offerings.
Here are some of the excellent benefits we offer and why it’s so great to work here!
Monitors the department email boxes, responding to emails within department response time requirements.
Maintains current and accurate standard operating procedures for all activities/responsibilities.
Member Services Team Member
By Watertown Family YMCA At , $15.14 an hour
Provide excellent service to members, guests, and program participants in the Y. Use Listen First skills
Excellent interpersonal and problem-solving skills.
CPR, First Aid and AED certifications required within 30 days of employment.
Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.
Work as a team member staffing the welcome center, building supervision, and keeping up with the cleanliness of the building.
Establish a working relationship with members; learn members names and use them frequently. Introduce members to other members and staff
Member Services Staff Jobs
By Franchise LLC DBA Fitness Evolution At , $15.74 - $20.00 an hour
Follow Front Desk policies and procedures in accordance with the training provided by the Front Desk Manager.
Stay current on all new program offerings and listen for opportunities to effectively upsell them to members and day-pass guests.
Strong verbal and interpersonal communication skills, in-person and on the telephone.
Experienced with Health Club operations
Excellent POS and computer skills.
Serve as the first point of contact for all customer questions, concerns or comments.
Manager, Member Care Services
By Included Health At , Remote
Manage workflows/processes, competencies, staffing models, and metrics for each of your teams
Partner with training and Customer Success Managers to provide feedback and/or guidance on training needs
Healthcare experience and a minimum of 5 years professional experience
Bachelor's degree or experience in lieu of degree
Prior experience managing operations, budgeting, and forecasting
Experience creating new processes and modifying existing processes to meet business needs
Team Member Services Manager
By AMB Sports + Entertainment At , Atlanta, 30313
Qualifications, Education Requirements & Required Skills
Minimum of 3 years of venue management experience (preferably a large-scale or high-volume facility)
Develop and execute innovative strategies that inspire and promote the AMBSE core values and workplace culture.
Create and maintain Team Member policies and protocols to ensure exceptional onboarding and team member development.
Create authentic and meaningful relationships with Team Member by providing intentional care and engagement.
Address all Team Member challenges and work with department leadership and Team Captains to develop action plans for future compliance/success.
Member Services Specialist Jobs
By AmeriHealth Caritas At , Harrisburg, 17112, Pa
Previous customer service and data entry experience required, preferably within a call center.
One to three years Behavioral Health experience required.
Excellent written and verbal communication skills with the ability to respond sensitively to member’s requests required.
Experience with PCs in a Windows based environment required.
Bachelor’s degree in mental health and/or human services field of study required.
Ability to communicate well verbally and in writing with Members and all other internal and external customers.
Director Of Sales And Member Services
By PruittHealth At , Norcross, 30093, Ga
Develop and execute an annual sales plan, competitive analysis and budget approved by PruittHealth Premier management team.
Report sales and sales related activity and results to PruittHealth Premier management.
Coordinate with IT and Operations management for maintenance and development of the PruittHealth Premier customer relations management processes.
Minimum 5 years in Medicare Advantage sales management
Utilizing competitive perspective and market knowledge to position PruittHealth Premier as the carrier of choice
Manage direct reports which will include internal marketing, sales and member services team members.
Coordinator, Member Services Jobs
By Archbright At , $24.09 an hour
Perform inventory management with Accounting.
Manage and respond to member inquiries and assist Members with a wide variety of requests and questions.
Using internal systems, adding new users, modify registrations, manage product refunds, and more.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Exceptional attention to detail and organizational skills.
Highly developed interpersonal skills at all levels of the organization.
Member Services (Overnight) Jobs
By Planet Fitness At Snellville, GA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Trainer Member Services Jobs
By Fidelis Care At New York, United States

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll ...

Member Services Trainer - Auditor
By Zelis At Atlanta, GA, United States
2+ years of experience in technical training, adult learning, or talent management
Experience with Medicare reimbursement, and various reimbursement methodologies, and benefit calculations
Excellent customer service skills with experience managing escalated issues
Develop and maintain knowledge repository and training records
Partner with IT developers to assist with User Acceptance Testing for system modification and new system capabilities as needed
Assess audit tools, forms, and calculations as needed for new product offerings and system modifications
Director, Member Services And Operations
By University of Southern California At Los Angeles, CA, United States
Bachelor’s Degree. Combined experience/education as substitute for minimum education
3 Years. Combined experience/education as substitute for minimum experience
Manages, consults and participates in member services initiatives, communications and data collection projects as needed.
Oversees facilities operations, including physical plant and IT needs as needed.
Assists in the development and production of alumni reports of activities and alumni population data for USC Alumni Association use.
Director, Member Services and Operations
Supervisor, Member Services Jobs
By Brightside Health At United States
Meet weekly with Manager to discuss projects, blockers, status of direct reports and highlight any additional training needs
Have experience coaching, providing feedback, motivating team members
Work remotely and whatever schedule works best for you
Review team metric results and develop proactive strategies to support representative performance
Ensure tickets, voicemails, chats are on par with quality standards by completing required interaction reviews and providing feedback
Foster a supportive environment for team member learning and growth
Member Services Specialist - 100% Remote ($19.00 / Hour)
By Talentify.io At United States
Bachelor's degree in Accounting, Finance, Healthcare Administration, or a related field
1-3 years of job-related experience
Strong statistical and analytical skills – proficient in Excel
Effective oral and written communication skills
Credentialed in appropriate EPIC application(s) within 90 days of hire
1-2 years advanced Financial Analysis
Sales & Member Services Specialist
By Title Boxing Club Portland-Beaverton At Portland, OR, United States
Complete additional tasks as designated by management
Deliver best-in-class customer service to ensure the ultimate fitness experience to every member, every time
Excellent verbal and nonverbal communication skills
Basic computer skills (MS Office, email, MS Windows) and an ability to learn new software
1-2 years of Sales experience preferred
Track leads, appointments, and prospect interests in appropriate systems
Director, Member Services Jobs
By Progyny, Inc. At New York City Metropolitan Area, United States
Responsibility for ongoing comprehensive performance management.
Have experience in the healthcare/ health insurance/employee benefits industry.
Taking ownership of the member’s experience from beginning to end.
Works with direct reports to develop and implement departmental strategies and manage the implementation and ongoing strategy.
Ensure risks associated with the member experience are effectively identified, measured, monitored, and controlled.
5+ years of people leadership experience in building, managing and/or developing high-performing teams.
Member Services Agent - Georgia
By Emerge At Georgia, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.
Member Services Agent - South Carolina
By Emerge At South Carolina, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.
Member Services Agent - Tennessee
By Emerge At Tennessee, United States
Medical, dental, and vision health benefits
Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
Must be able to successfully complete all licensing requirements (with financial help) or have a pre-existing valid insurance license
Provide expertise in plan offerings, policies and procedures
Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.

Are you looking for a job that offers a great work-life balance and the opportunity to make a difference in people's lives? Join our Member Services team and help us provide exceptional customer service to our members! With competitive pay and benefits, you'll have the chance to work with a supportive team and make a positive impact on our members.

Member Services is a customer service role that involves providing assistance to members of an organization or business. The job requires excellent communication and customer service skills, as well as the ability to handle difficult customer situations.

What is Member Services Job Skills Required?

• Excellent customer service skills
• Ability to handle difficult customer situations
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service software and tools
• Ability to multitask

What is Member Services Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Member Services Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant laws and regulations
• Knowledge of organizational policies and procedures

What is Member Services Job Experience?

• Previous customer service experience
• Previous experience in a related field

What is Member Services Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide suggestions for improvement