Medical Office Surgery Scheduler Jobs

At least 2+ years of medical front office experience

Hourly pay is based on experience

Ability to work in a team environment

At least two years' experience in administrative office functions

Knowledge of computer software, including Microsoft Office applications

Monday - Friday, no weekends or holidays

Health Insurance as low as $12.45/mo

401k match up to 7%

High school diploma or equivalent

At least three years’ experience in administrative capacities and at least one year management/scheduling experience

Extensive experience in the home care field may be considered in lieu of other experience

Ensures HealthManager5 (HM5, ComForCare tool) is consistently up to date

Manages and participates in on-call duties

Manages intake calls – ensures follow up with potential clients is done on a regular basis

Manages unemployment and workers’ compensation claims

Accurately schedules appointments, choosing appropriate appointment types, and correct data entry. Professional & responsive communication with physicians, patients, and departments.

Utilizes computerized scheduling and B/AR modules to maximize benefit for AVH and customers. Adapts software to meet needs.

Fiscal responsibility including reviewing and completing ABN’s, Insurance authorizations/waivers, and ensuring completed precertification as needed.

Records pertinent documentation in accordance with regulatory requirements, professional standards and hospital policy.

2-3 years of experience in related healthcare field preferred

Relatively high degree of analytical abilities

Strong working knowledge of medical terminology while possessing a strong verbal and written communication skills.

Minimum of two (2) years of experience scheduling appointments and/or procedures in a multi-specialty clinic, provider's office, or hospital setting.

Assist with reviewing medical records and authorization scenarios in support of NaphCare's clients and patients.

Assist with maintaining a calendar and utilizing technology to maximize efficiencies of the scheduling process.

Demonstrate a high comfort level in working with large volumes of data.

Maintain confidentiality when managing medical records, patient data, and NaphCare's processes.

Only those candidates whose experience best meets our requirements will be contacted.

Obtain appropriate pre-certification and pre-authorizations, as needed.

Schedule follow up/return visits to our office for patients.

Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)

Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.

Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.

Assists in training staff on proper scheduling procedures as directed by clinic manager.

Prior experience in a medical/dental office setting preferred.

Experience with Allworx softphone system preferred.

Answers telephone in a prompt, polite and helpful manner.

Verifies and updates patient information such as phone numbers and address changes.

Maintains history of no shows and discusses ramifications with patients.

Must have excellent customer service skills

Previous medical experience is highly preferred.

Previous radiology experience is STRONGLY preferred

Must be able to type 35 wpm

Must have a track record of being dependable and on time

Radiology Associates of Tallahassee is a drug and smoke-free workplace and EOE

Exemplary planning and time management skills

Experience offering support as an administrative assistant, customer support, scheduler, or secretarial position.

High-level verbal and written communications skills

Good communication skills (verbal and written)

Answer and return phone calls, respond to e-mails and web inquiries.

Schedule appointments for new patient consultations based on metrics.

Ability to prioritize organize great attention to detail and ability to use critical thinking skills under pressure a must.

Comfortable navigating web based applications sites; use of related scheduling software systems in the past preferred. Good computer skills.

Ability to troubleshoot basic computer issues knowledge of Microsoft Office products.

The scheduler will be responsible for scheduling established markets that have established a rotating schedule.

The scheduler will help support all markets with on call duties and replacement of staff as needed.

Works with the Clinic Coordinators to obtain Provider and ancillary staff schedules according to market-specific staffing and scheduling procedures.

One year of related experience and/or training, preferred.

Basic telephone and computer skills, excellent customer service skills, required.

Notice Of Pre-employment Screening Requirements

Ability to prioritize and keep work organized in a hectic work environment, with patient care always being the priority, required.

Knowledge of Microsoft Word and Excel applications.

Coordinator Level I is to serve as a compassionate, trusted, and able partner/advocate for anyone seeking care or services.

Scheduling Coordinators are primarily responsible for inbound and outbound calls to schedule appointments.

High School diploma or GED required

Must have the ability to function independently and as a team player.

Detail-oriented with strong organizational skills, multi-tasking, ability to track and maintain large quantities of open items at a given time

Benefits of Working at WelbeHealth:

Be the onsite authority in scheduling for all participant services

Coordinate across scheduling and market teams to ensure referral processing

Facilitate seamless delivery and communication of services to meet participant need

Daily assistance with troubleshooting and issue resolution with participants and partners

Must be able to multi-task and have strong interpersonal skills and be able to effectively communicate .

1-2 years’ medical office experience

EMR experience preferably in Athena

Process incoming patient referrals from various sources.

Contact patients to schedule appointments as needed for ultrasound exams, genetics or diabetes consults, etc.

Entering/updating patient scheduling, demographics and other information in electronic medical record .

Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems.

Provide excellent customer service by promptly scheduling patients with the appropriate physician while maintaining a positive demeanor.

Accurately obtain all required demographics and insurance information from the patient.

Utilizes templates, scheduling assistant, protocol, and physician rotation to schedule patient appointments.

Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of cash drawer.

Informs operations manager of any scheduling conflicts from clinical provider requesting changes, alternate request, or non-standard scheduling protocols.

2+ years of previous patient or customer scheduling experience required

Knowledge of common medical terminology

Excellent communication skills and phone etiquette a must.

Excellent communication skills including both written and verbal are required.

Strong work ethic including demonstration of the ability to self-manage workload, take direction, and participate with multiple team members required.

Strong project management skills, with the ability to multitask and prioritize effectively.

Proficient in using productivity tools and software, such as project management platforms, databases, and Microsoft Office Suite.

Serve as the primary point of contact for fellows, providing guidance and support throughout their fellowship experience.

Monitor and track fellows' progress, ensuring they meet program requirements and milestones.

Provide resources and support for fellows' professional development, including networking opportunities, skill-building workshops, and access to relevant resources.

Bachelor's degree in a relevant field (e.g., social sciences, business administration, education, etc.).

Answer patient questions as needed and within the scope of responsibilities.

Minimum 1 year of telephone or customer service experience

Minimum 1 year of medical experience

Effective verbal and listening communication skills

Ability to manage heavy call volumes

Reports to the Medical Scheduling Manager

Informs operations manager of any scheduling conflicts from clinical provider requesting changes, alternate request, or non-standard scheduling protocols.

2+ years of previous patient or customer scheduling experience required

Knowledge of common medical terminology

Excellent communication skills and phone etiquette a must.

Excellent communication skills including both written and verbal are required.

Strong work ethic including demonstration of the ability to self-manage workload, take direction, and participate with multiple team members required.