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Marine Technical Customer Service Supervisor Jobs

Customer Service Supervisor Jobs
By LoanCare At Virginia Beach, VA, United States
Proven leadership or managerial experience
Implement/monitor key controls and manage appropriate operational risks
5 years of supervisory experience, preferably in a call center
Must be flexible, organized, and able to manage and prioritize daily assignments (e.g., conducting preliminary
Expert and proven knowledge of customer service principles and practices
Ability to provide consistent engagement in customer and brand experience
Customer Service Supervisor Jobs
By Americor At Meridian, ID, United States
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team
Supervisor Customer Service Jobs
By HCA Healthcare At Campbell, CA, United States
KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:
Education assistance (tuition, student loan, certification support, dependent scholarships)
Administers performance management, recognition and disciplinary actions on a timely basis
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Supervisor, Customer Service - Surepayroll
By Paychex At St Petersburg, FL, United States
At least 2 years of experience in contact center environment
Supervises, coaches and develops staff; assigns, directs, and checks the work of assigned personnel to ensure quality client service.
Provides expertise to resolve client concerns and policy or procedural issues. Collaborates with appropriate personnel to identify and resolve system problems.
Partners with recruiting related to interviewing, and hiring to ensure that the best possible talent is hired.
Plans, coordinates, and organizes quarter- and year-end processes to provide accurate and timely tax documents to clients.
Call center leadership - Preferred
Customer Service Supervisor Jobs
By PharmScript LLC At Somerset, NJ, United States
Assures that daily performance measures are available and effectively utilizes this information to manage the work force for continuous improvement
Six months prior leadership experience
One-year prior call center or customer service-related experience preferred
Monitors and documents incoming telephone calls and fulfillment activity and provides continuous feedback to staff
Coordinates with other units or divisions as necessary to resolve issues
Ensures compliance with state and federal laws, rules and guidelines, and policies and procedures
Supervisor Customer Service Jobs
By Highmark Health At Home, PA, United States
Ability to clearly articulate processes and procedures to all staff and management personnel.
Ability to communicate, interact, and work effectively and cooperatively with all levels of staff and management teams.
Subject matter expert for benefit plan and claims processing.
3 years with complex service computer systems (ex. OSCAR, INSING) and inquiry/benefits and handling of phone, written or web inquires
Knowledge of multiple processing systems and workflows.
Knowledge of various telephone or call center systems.
Technical Customer Service Jobs
By Insight Global At United States
• Prior experience with Salesforce or other customer relationship management (CRM) systems is a plus.
• Accurately document client interactions, issues, and resolutions in the customer relationship management (CRM) system.
2 years of experience answering incoming calls from clients promptly and professionally in a call center environment
• Offer guidance, troubleshoot technical problems, and provide solutions through effective problem-solving techniques.
• Identify and communicate opportunities for process improvement to enhance the overall customer experience.
• High school diploma or equivalent; additional technical certifications or coursework are a plus.
Customer Service Supervisor Jobs
By Hawaii Gas At Honolulu, HI, United States
In-field experience in the job duties described may be considered as equivalent substitute for educational requirements.
Required Education and/or Work Experience
Preferred Education and/or Work Experience
Performs all other related duties as instructed by supervisor/manager.
Good working knowledge of applicable Federal, State and Country regulations and Company policies and procedures impacting this activity.
Working experience in a Union environment.
Customer Service Supervisor Jobs
By SageSure At United States
Keep management informed on issues and challenges
Proven experience as a call center supervisor or similar supervisory position
Experience in customer service is essential
Working knowledge of MS Office
Outstanding communication and negotiation ion skills
Excellent organizational and leadership skills
Customer Service Supervisor Jobs
By FLSmidth At Tucson, AZ, United States
Bachelor's degree (B. A.) from four-year college or university; or 8+ years related experience and/or training;
5 + years of supervisory experience in a corporate office setting.
Competitive benefit package including health, dental, disability, life, and voluntary insurance options
Financial support for continuing education
Lead day-to-day communications and process changes with regional business, external and internal customers, operations leaders, and business unit supply chain leaders.
Day to day supervision of the team using key performance indicators and performance metrics.
Customer Service Supervisor Jobs
By Spire At Birmingham, AL, United States
Required Knowledge, Skill And Abilities
Facilitator certification with one of the leading Customer Service Skills Companies preferred
Manages and coordinates the daily activities of contact center agents to ensure high level of quality and productivity standards are met
Takes ownership and provides personalized coaching solutions to ensure team members deliver an effortless customer experience
Manages staffing levels and performance to ensure corporate objectives are met
Analyzes ongoing processes and recommends solutions to improve overall customer experience
Customer Service/Supervisor Jobs
By Gus Machado Ford At Hialeah, FL, United States

Job Title: Customer Service/Supervisor for Business Development Center Minimum Requirements: Bachelors in Administration, Hospitality, and other related fields of study. 36-months on the job ...

Customer Service Supervisor Jobs
By The Bowen Group At Chantilly, VA, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Supervisor Jobs
By The Bowen Group At Salt Lake City, UT, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Supervisor Jobs
By The Bowen Group At Shepherdstown, WV, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Supervisor Jobs
By Avanos Medical At Alpharetta, GA, United States
Experience with performance management systems
3+ years’ experience in SAP systems (order management)
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Be a subject matter expert on product, process, best practices, and customer knowledge
5+ years of experience in a Customer Service function
Strong written and verbal communication skills
Technical Supervisor Jobs
By University Health At San Antonio, TX, United States
Two years clinical laboratory experience with at least one year experience in the specific laboratory department.
Successful completion of a structured clinical program (CAHEA approved), and certification in clinical laboratory sciences by a recognized certifying agency. OR:
Certification by a recognized certifying agency, both prior to 1963. OR:
Bachelor's degree in medical technology or an appropriate biological/chemical/medical science from an accredited college or university, and
Bachelor's degree or Master's Degree in an appropriate biological/chemical/medical science from an accredited college or university and
Yearly pay increase (based on performance)
Supervisor - Customer Service
By Sierra Pacific Industries At , Salt Lake City, 84116, Ut From $25 an hour
Demonstrated leadership, supervisory experience, motivation, and service management skills
Perform lead job duties safely and efficiently
Work with the Customer Service Manager to resolve customer escalations
Observe team efficiency and quality, and communicate with the Customer Service Manager
Support the Customer Service Manager with fleet maintenance, including coordinating repairs and service vehicle inventories
Knowledge of window and door industry is a plus
Customer Service Supervisor Jobs
By AvalonBay Communities At , Brooklyn, 11201, Ny
The Customer Service Manager’s responsibilities include:
Communicate with residents to ensure residents are knowledgeable regarding community’s services, operating procedures and issues/events.
Assist in the development, implementation and monitoring of programs to maximize revenue, control expense, improve customer satisfaction and manage on-site personnel.
communicate with residents to ensure residents are knowledgeable regarding community’s services, operating procedures and issues/events.
Implement programs and services to residents and prospective residents of an assigned community to contribute to AVB’s annual business goals.
Respond to inquiries and requests from prospective residents.
Customer Service Supervisor* Jobs
By City of Richmond, VA At , Richmond, Va $3,680 - $5,363 a month
Qualifications, Special Certifications and Licenses
Three years of paraprofessional customer service experience, including handling escalated complaints, researching account errors, and processing payments and account adjustments.
Establishing and interpreting policies and procedures;
Managing customer flow; preparing monthly reports; conducting training sessions; approving payment reversals and entries;
Processing or overseeing daily account research provided to citizens, internal and external customers;
Performing payment research for customers;

Are you looking for an exciting opportunity to use your technical expertise to provide outstanding customer service? We are looking for a Marine Technical Customer Service Supervisor to join our team! You will be responsible for managing customer service operations, resolving customer issues, and providing technical support. If you are a motivated and experienced professional, this is the perfect job for you!

Overview The Marine Technical Customer Service Supervisor is responsible for providing technical customer service support to customers in the marine industry. This includes providing technical advice, troubleshooting, and resolving customer issues. The Marine Technical Customer Service Supervisor is also responsible for managing a team of customer service representatives and ensuring that customer service standards are met. Detailed Job Description The Marine Technical Customer Service Supervisor is responsible for providing technical customer service support to customers in the marine industry. This includes providing technical advice, troubleshooting, and resolving customer issues. The Marine Technical Customer Service Supervisor is also responsible for managing a team of customer service representatives and ensuring that customer service standards are met. The Marine Technical Customer Service Supervisor will also be responsible for training and developing customer service representatives, as well as monitoring customer service performance. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of the marine industry
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve customer issues
• Ability to manage and motivate a team
• Ability to train and develop customer service representatives
• Ability to monitor customer service performance
Job Qualifications
• Bachelor’s degree in a related field
• 5+ years of customer service experience
• 3+ years of supervisory experience
• Knowledge of the marine industry
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of the marine industry
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service metrics and reporting
Job Experience
• 5+ years of customer service experience
• 3+ years of supervisory experience
• Experience in the marine industry
Job Responsibilities
• Provide technical customer service support to customers in the marine industry
• Troubleshoot and resolve customer issues
• Manage and motivate a team of customer service representatives
• Train and develop customer service representatives
• Monitor customer service performance
• Ensure customer service standards are met