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Marine Technical Customer Service Supervisor Jobs in California

Supervisor Customer Service Jobs
By HCA Healthcare At Campbell, CA, United States
KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:
Education assistance (tuition, student loan, certification support, dependent scholarships)
Administers performance management, recognition and disciplinary actions on a timely basis
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Customer Service Supervisor Jobs
By Murata At Irvine, CA, United States
Three+ years of experience in service or materials management.
Must possess typing skills for accurate data entry.
Provide leadership and supervision to direct reports (Sales Planners). Additionally, selects and manages the performance of direct reports.
Perform other job-related responsibilities and duties as may be assigned from time to time.
Ability to demonstrate proficiency in interpersonal skills including effective collaboration and communication skills.
Ability to demonstrate strong analytical skills.
Supervisor Customer Service - Sacramento (Smf)
By Southwest Airlines At , Sacramento, 95837, Ca $32.32 - $33.65 an hour
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fully functioning, broad knowledge in:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**
Pay amount does not guarantee employment for any particular period of time.
Supervisor, Customer Service Jobs
By Health Net At , Sacramento, Ca $58,100 - $104,700 a year
Ensure the team meets its goals and objectives through effective hiring, performance management, coaching and career development.
Analyze and advise management of personnel, work-flow issues and trends and recommend resolutions.
Educate members regarding plan benefits as appropriate and refer members to Connections Representatives.
Act as the Complaints Coordinator; ensuring all complaints are resolved and responded to appropriate parties.
Develop, implement and maintain materials and programs ensuring production and quality standards are met.
Hire, motivate, coach, counsel, and supervise the daily functions of the provider services staff.

Are you looking for an exciting opportunity to use your technical expertise to provide outstanding customer service? We are looking for a Marine Technical Customer Service Supervisor to join our team! You will be responsible for managing customer service operations, resolving customer issues, and providing technical support. If you are a motivated and experienced professional, this is the perfect job for you!

Overview The Marine Technical Customer Service Supervisor is responsible for providing technical customer service support to customers in the marine industry. This includes providing technical advice, troubleshooting, and resolving customer issues. The Marine Technical Customer Service Supervisor is also responsible for managing a team of customer service representatives and ensuring that customer service standards are met. Detailed Job Description The Marine Technical Customer Service Supervisor is responsible for providing technical customer service support to customers in the marine industry. This includes providing technical advice, troubleshooting, and resolving customer issues. The Marine Technical Customer Service Supervisor is also responsible for managing a team of customer service representatives and ensuring that customer service standards are met. The Marine Technical Customer Service Supervisor will also be responsible for training and developing customer service representatives, as well as monitoring customer service performance. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of the marine industry
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve customer issues
• Ability to manage and motivate a team
• Ability to train and develop customer service representatives
• Ability to monitor customer service performance
Job Qualifications
• Bachelor’s degree in a related field
• 5+ years of customer service experience
• 3+ years of supervisory experience
• Knowledge of the marine industry
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of the marine industry
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service metrics and reporting
Job Experience
• 5+ years of customer service experience
• 3+ years of supervisory experience
• Experience in the marine industry
Job Responsibilities
• Provide technical customer service support to customers in the marine industry
• Troubleshoot and resolve customer issues
• Manage and motivate a team of customer service representatives
• Train and develop customer service representatives
• Monitor customer service performance
• Ensure customer service standards are met