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Manager Customer Service Jobs in Orange, Florida

Customer Service Manager Jobs
By Televerse Quest At Orlando, FL, United States
Proven experience in a customer service management role
Strong leadership and people management skills
Conduct regular training sessions to enhance the skills and knowledge of the customer service team
Develop and implement customer service strategies and initiatives to enhance the overall customer experience
Excellent communication and interpersonal abilities
Exceptional problem-solving and decision-making skills
Customer Service Manager, Airport Customer Experience
By American Airlines At Orlando, FL, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Manager Jobs
By GTM Brands At Florida City, FL, United States
Experience in working in a remote setting;
Full time position with monthly salary paid once or twice a month. Salary in USD and based on experience and skill
Experience with goal setting and leading teams
Deliver an inspiring discovery and buying experience with our brands
1-on-1 video interview with Hiring Manager
Fluent verbal and written English;
Customer Service Manager Jobs
By Americas Gateway - Search & Consulting, LLC At Miami, FL, United States
Building and sustaining long-lasting relationships with new customers based within an assigned sales territory.
Create quotes for clients and activate past accounts via cold calling.
Develop reports, and proceed with data analysis of the information provided by the system or the sales team.
Researching competitors' products and pricing as well as market conditions.
Keeping abreast of the latest industry developments by attending meetings, training workshops, and industry events.
E-Commerce Customer Service Manager
By Happy V At Miami-Fort Lauderdale Area, United States
Must have 2+ years of community management or customer experience
Must be an enthusiastic team player with outstanding organizational skills, time management, collaboration, and attention to detail
Excellent verbal, communication, and writing skills
“HV Customer Service Manager Manager Application_your name”
A cover letter explaining why you’re excited about this position.
Please send your resume and cover letter to: [email protected]
Manager, Dfd Customer Service
By Krispy Kreme At Charlotte, NC, United States
Bachelor’s degree in business or related field (IT, Supply Chain, Finance) or equivalent training and experience required.
Experience with CPG customers and distributor networks preferred - Convenience/Grocery/Mass/Club
Key liaison between the Krispy Kreme sales/operations teams and DFD customers.
Continually review and analyze formalized quality and service feedback for trends.
Monitor resolution process of customer feedback cases sent to the field for further action.
Scan Based Treading (SBT) vendor support
Customer Service Manager Jobs
By Cirkul At Tampa, FL, United States
4+ years people management experience.
Excellent time-management, organizational and prioritization skills.
Handle all employee inquiries including hiring, performance management and goal setting.
Develop standards to improve the customer service experience, creating engaged customers, and facilitating organic growth.
Bachelor's degree or equivalent work experience required.
Strong client-facing and communication skills.
Customer Service Manager Jobs
By Electriq Power At West Palm Beach, FL, United States
Strong process improvement, problem solving and time management skills.
Demonstrated leadership and people management skills, with the ability to inspire and motivate a call center team.
BA/BS degree or an equivalent combination of formal education, on-the-job training, and/or work and life experience
Manage and motivate a team of call center agents, providing coaching, training, and performance evaluations to maximize individual and team performance.
3+ yrs Solar industry experience preferred.
Excellent interpersonal communication and listening skills.
Customer Service Manager Jobs
By Hublot At Fort Lauderdale, FL, United States
Management of the Customer Service team.
Improve customer service experience, create engaged customers, and facilitate organic growth.
Manage repair account of Flagship store
Identify tools to improve customer experience.
Identify process or system improvements to reduce costs, improve performance or enhance the customer experience.
Minimum 5 years of customer relationship related experience
Customer Service Manager Jobs
By The Bear's Club Property Owners' Association At Jupiter, FL, United States
Proven experience in a customer/concierge service environment and the effective and professional management of subordinates.
Excellent organizational and time-management abilities to meet deadlines and manage multiple projects simultaneiously.
Strong interpersonal and communication skills to build rapport with residents and staff.
Coordinating and managing outside vendors and in-house staff ensuring flawless execution and resident satisfaction.
Designing, creating, planning, and implementing new ideas to provide additional services and amenities to our residents.
Providing excellent customer service and cultivating strong relationships with residents.
Senior Customer Service Manager
By Hoya At Largo, FL, United States
Handle daily operational responsibility, customer escalations, CSR coaching and counseling, and enterprise level management functions
Manage customer relationships, handle escalations, ensure proactive relationship management is taking place
Responsible for working with Territory Sales Managers and other Sales team management to resolving customer issues and complaints
Minimum 8 years’ experience in the optical industry
Must have excellent relationship building skills
Accountable for KPI targets (for all locations, if multiple locations are involved) to customer care leadership
Customer Service Manager Jobs
By Coastal Waste & Recycling, Inc At Pompano Beach, FL, United States
Call center experience and supervisory/management skills required.
Conduct regular training and development programs for customer service representatives to enhance their industry knowledge, communication skills, and problem-solving abilities.
Oversee the implementation and utilization of customer service technologies and tools to optimize efficiency and improve the customer experience.
Minimum of 5 years of previous experience interacting with customers and leading a team of employees.
Strong interpersonal and relationship skills
Experience in leading/motivating large, diverse workforce; must be able to build camaraderie/trust.
Customer Service Manager, Analytics
By American Airlines At Charlotte, NC, United States
T his job is a member of the Planning and Administration Team within the Customer Experience Division.
Responsible for analysis and reporting of operational performance and customer experience metrics
Partner with vendor business partner to support staffing requirements
Undergraduate degree in relevant field or equivalent experience/training
Knowledge of Microsoft Office to include MS Word, Excel and PowerPoint
Knowledge of SQL query and databases
Customer Service Manager Jobs
By Happy V At Miami-Fort Lauderdale Area, United States
Must be an enthusiastic team player with outstanding organizational skills, time management, collaboration, and attention to detail
Help Happy V develop by reporting on a customer pain point and ideating ways to improve the customer experience.
Must have 3+ years of customer service experience
Excellent verbal, communication, and writing skills
Experience in the women’s wellness/supplement industry is a plus, but not mandatory.
“HV Customer Service Manager Application_your name”
Customer Service Manager, Baggage Airport Customer Operations
By American Airlines At , Charlotte, Nc
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Customer Service Manager, Airport Customer Experience Administration
By American Airlines At Miami, FL, United States
This job is a member of the Airports Team within the Customer Experience Division
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
Assistant Manager / Customer Service
By Elements Massage® At Palm Beach Gardens, FL, United States
Pay $15 - 17.50 per hour depending on experience
The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Driven to create the best work environment for the employees and the best experiences for the client.
PLEASE READ THIS SAMPLE POSTING AND EDIT IT TO MEET YOUR STUDIO’S SPECIFIC POSITION DETAILS AND REQUIREMENTS.
Customer Service Manager, Airport Customer Operations
By American Airlines At Miami, FL, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Manager Jobs
By Penske Motor Group At Round Rock, TX, United States
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
What We Have To Offer
Customer Service Manager Jobs
By Robert Half At San Francisco, CA, United States
Track and manage all aspects of asset movement
2+ years of experience in financial services in a support or operations role
For details on salary, benefits and more details, please reach out to Michael Lauer via LinkedIn
Onboarding including processing new account paperwork, ACATs, and wires
Resolve complex client service issues
Create deliverables for the Financial Advisors
Customer Service Manager Jobs
By Office of Hawaiian Affairs At Honolulu, HI, United States
·Communicateeffectively(inwritingandorally)withuppermanagement,peers, subordinates, contractors and thepublic
2.Seven(7)yearsprogressivelyresponsibleworkexperienceinacommunityorganization which involved the gathering and disseminating of information andrelatedmaterialsonawidevarietyofsocial,cultural,historicalandothersimilar topics;andworkingwithindividuals(e.g.,clients,constituents,beneficiaries,customers)Ten (10)yearsofrelated experience ispreferred.
3.Five(5)yearsofexperiencewithworkingwithestablisheddatasystem(s),includingdataentry,documentanddatavalidation,runningreports,makingneeded correction, applying programmatic criteria, making preliminary programdecisions, executinginsystemtasks,etc.
·Manage the design and delivery of advocacy and community developmentprogramsandservices
To apply for this position,Download, complete and submit this fillable application form
along with a resume and cover letter to:
Customer Service Manager Jobs
By ProAmpac At Bowling Green, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Cross Plains, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Rockfield, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Pegram, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Cottontown, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Madison, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At La Vergne, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Allensville, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Joelton, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Product Manager, Customer Service
By Netflix At United States
5+ years of experience in product management for consumer or internal-facing products.
Expand product management responsibility to other tools as business needs present
Help define strategy, capture requirements, clarify prioritization, identify dependencies, mitigate risks and impediments, communicate, and create a roadmap.
Understand differences in support expectations in different regions around the world, and tailor experience accordingly.
Deep focus on delivering a great customer and agent experience.
Demonstrated record of executing projects that measurably improved customer and agent experiences.
Customer Service Manager Jobs
By Connect America At Marlborough, MA, United States
Planning, organization, and effective time management skills
BS/BA or equivalent related work experience required.
Excellent interpersonal skills; excellent listening skills and approachable style with emphasis on sensitivity to others
Excellent coaching and counseling skills and the demonstrated ability to effectively handle conflict resolution.
Strong analytical skills; creative problem-solver
Strong verbal and written communication skills with the ability to communicate effectively by telephone, email, or internet.
Manager, Section Customer Service
By AbbVie At Lake County, IL, United States
Support order management and return goods vendor interactions related to new product introductions.
Proven knowledge of Order to Cash business systems and process. Knowledge of cGXP, FDA, DEA, SOX and other regulatory requirements.
Identify, research, and employ technology and initiatives pertaining to changing customer expectations.
Review and authorize customer credits and debits and must ensure effective procedures are in place for customer pricing reviews and approvals.
Customer Service Manager, Mro
By Delta Air Lines At Atlanta, GA, United States
5+ years Technical Experience / Knowledge in the aerospace, airline or MRO industry specific to Delta Technical Operations’ capabilities is required.
Strong project management skills for delivering exceptional customer service.
A&P license or experience as a Lead, Foreman, or Product Line Manager in a technical/production based environment is highly preferred.
Communicate with customer contract requirements including; logistics, scheduling, engineering, documentation, contacts, hold days, materials, etc.
Primary point of contact for customer managing all service delivery requirement aspects.
Bachelor's Degree in Engineering, Finance or related field is required.
Customer Service Operations Manager
By Batesville At United States
Coordinates with the Customer Service Quality Manager and Supervisors to deliver and updated system procedures.
Manages the rollup of team metrics to the department level, evaluates results and adjusts to improve results.
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university and/or a minimum of five years related experience and/or training.
Minimum of five years related experience in customer service operations.
Visionary of future state and works to implement the biggest opportunities to improve customers’ experiences.
Company and/or industry knowledge are preferred.
Senior Customer Service Manager
By Minka Lighting, LLC At , Corona, 92880 $5,693 - $12,403 a month
Participating in leadership meetings with management team as a representative for associate concerns, progress, policies, and guidelines
A minimum of 7+ years meaningful work experience strongly recommended
Previous experience with Shoretel, MiTel is a plus
Prior experience with Oracle required
Strong written and verbal communication skills with ability to communicate across all levels of the organization
Day-to-day operations and scheduling of the Concierge Team

Are you looking for an exciting opportunity to lead a customer service team? We are looking for an experienced Manager Customer Service to join our team and help us provide exceptional customer service to our clients. If you have the skills and experience to lead a team and provide outstanding customer service, this is the job for you!

What is Manager Customer Service Job Skills Required?

• Excellent customer service skills
• Ability to manage customer service staff
• Ability to resolve customer complaints
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of relevant computer applications

What is Manager Customer Service Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 5 years of customer service experience
• Previous experience in a managerial role
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of relevant computer applications

What is Manager Customer Service Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service regulations

What is Manager Customer Service Job Experience?

• At least 5 years of customer service experience
• Previous experience in a managerial role
• Experience in customer service software
•