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Manager of Client Experience Jobs

Client Experience Manager Jobs
By CarCare To Go At Rockville, MD, United States
Experience and comfort using customer-relationship management software
Manage clients who come in for service appointments
Coordinate with vehicle technicians to ensure seamless client experience from start to finish
Manage appointments including scheduling, communication, and payments
Identify opportunities to improve customer experience and continuously find operational efficiencies to work smarter
3+ years experience in client service role (could be anything from automotive to restaurants to hospitality to retail)
Gestionnaire De L’expérience Client / Customer Experience Manager
By Tesla At Kirkland, WA, United States
Self-starting entrepreneur with exceptional management skills and great attention to detail
Apte à obtenir les certifications locales nécessaires, le cas échéant
Collaborate with Store Manager for a shared understanding and vision of business needs and strategies
Analyze data and collaborate with Store Manager on business strategies and set goals
Ensure team is fluent in all aspects of product knowledge
Responsible for ensuring all employees provide best in class customer experience for every customer
Client Experience Manager Jobs
By Franklin IQ At Arlington, VA, United States
Experience with management consulting on organizational development, coaching, professional leadership development, conflict resolution and/or cultural change management
Experience with human capital management consulting, strategy development, learning and development, and/or facilitation
Understanding of Microsoft Suite of Products, CRM systems, Project Management software, Adobe products, Virtual Meeting platforms in a PC environment.
Leading a team to achieve project goals, meet contractual requirements and client expectations within the firm's quality standards
Developing an approach and related project plan to meet contract requirements and client expectations
Prioritizing and delegating work to teammates to meet contract requirements and client expectations
Roofers Of All Level Of Experience
By KIT HomeBuilders West At , Caldwell, Id $21 - $22 an hour
Experience with roof rips, laying down paper, and loading shingles.
Please list specific experience on the application
Must be able to climb, bend, and carry large loads during a 10-hour shift.
Comfortable working at heights of 6+ feet with a safety harness.
High accuracy in work and attention to detail.
KIT Custom HomeBuilders is an AA/EEO/ADA Employer
Client Experience Manager Jobs
By Q2 At United States
Participate in cross-sell campaigns as identified by Management.
Proven relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization.
Advanced knowledge in assisting and advocating for client completion of Project Workbooks, RFQs and Pre-Qual docs.
Q2, banking or banking software experience
Exceptional level of knowledge of company products and services and may be tasked with introducing new products.
Hybrid & Remote Work Opportunities
Day Of Travel Experience Manager
By Alaska Airlines At Seattle, WA, United States
Develops the Future Airport Experience in partnership with Real Estate, Ecommerce and ITS.
Designs the guest experience & service flow throughout the guest day of travel.
Drives consistency across the experience.
Excellent collaborator with the vision and drive to try new approaches using a combination of data, experience, and instincts.
Proven experience translating a brand vision and strategy into compelling customer experiences.
Strong cross-functional and senior leader influencing and communication skills.
Manager Of Client Analysis
By Montgomery Arms Properties At United States

Manager of Client Analytics Remote Full-time 1 opening $125,000.00 per year (estimated) company Our client makes it easier for everyone to access better, safer, and more affordable care. ...

Client Experience Manager Jobs
By Movable Ink At New York, NY, United States
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a "partner," not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Manager (Remote)
By SmartCommerce At Atlanta, GA, United States
Experience in Brand Management, Agency and/or Digital Strategies
Excellent knowledge of management methods and techniques
Stay knowledgeable on all product offerings and enhancements
Proven working experience as an Account Manager/Client Success
Develop and maintain exceptional customer service experience
Working knowledge of customer service software, databases and tools
Sr Director Of Client Experience
By Engage Partners Inc. At United States
Must have led an Account management Team before
· Advocates for the client with Product Management to drive product simplification for our customers
Manages budget and participates actively in the annual budgeting and periodic forecasting activities
REMOTE- Must live on East Coast or in MID WEST
Managing a Team of 10-12 Account Managers
· Ensures long term client satisfaction and retention. Manages client satisfaction survey delivery and feedback review.
Product Manager, 4+ Years Of Experience
By Snap Inc. At Los Angeles, CA, United States
Skilled in interpersonal communication, relationship management, and organization
Knowledge of product-oriented quantitative analysis, including statistical analysis
BS/BA degree or equivalent years of experience
4+ years of experience building and shipping products at a consumer or advertising technology company
Hands on experience across the entire product lifecycle including: defining product needs, prioritization, pre/post-launch execution
Prioritize features, build roadmaps, and partner with cross-functional teams to achieve goals.
Product Manager, 8+ Years Of Experience
By Snap Inc. At San Francisco, CA, United States
Ability to collaborate with engineers, designers, product managers, data scientists, and other cross-functional teams
Skilled in clear and concise communication across a matrix organization
Knowledge of product-oriented quantitative analysis, including statistical analysis
BS/BA degree or equivalent years of experience
8+ years of experience building and shipping products at a consumer or advertising technology company
Hands on experience across the entire product lifecycle including: defining product needs, prioritization, pre/post-launch execution
Client Experience Coord Jobs
By Medxcel Facilities Management At Greater Indianapolis, United States
Process emergency management requests by engaging key stakeholders within leadership teams across the organization
Use telephony system to manage call interactions and respond to emails
High school or equivalent required; college education preferred
Experience using Microsoft office required
Experience in service oriented field interacting with customers required
Experience in utilizing a ticketing or dispatch system preferred
Client Experience Manager Jobs
By Short Story At San Francisco, CA, United States
3+ years of experience in a Customer Care Manager or Client Experience Lead role or other equivalent work experience
Experience with having managed a team of 3 associates or more
Leading and inspiring a team of 5-10 associates working both in-office and remotely
CX Operations: Complete ongoing clerical, administrative, and routine tasks to keep our day to day client experience operations running smoothly
Strong problem-solving skills with the ability to think analytically while working in a fast-paced startup environment
Previous experience working in ecommerce or a tech startup is a plus
Client Experience Jobs
By Mindbloom At United States
Experience: NPS > Amazon, Netflix, and Apple
Hire a Support Lead and Guide Lead Manager
D2C Service Pro: Experience directly supporting high-touch consumer customers and delivering exceptional client experiences
Mission-Obsessed: You have a deep personal connection to our mission and artistic vision for crafting psychedelic therapy experiences
Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility
Freedom: Design your own workday - we’ve been remote-first, asynchronous from founding
Director Of Business Insights, Client Experience
By FIS At United States
Bachelor’s degree in business administration, finance, computer science, or information systems or the equivalent combination of education, training, or work experience.
Plans, manages, and controls the activities of a team that provides operational support for a business segment, group, or team.
10 + years of relevant experience supporting Business Insights and analytics in a leadership capacity
Strong presentation and communication skills
Advises business groups by providing strategic direction to initiative prioritization, integration, and resource application.
Ensures that policies and procedures align with corporate vision.
Manager, Vip Client Experience
By Harry Winston At New York, NY, United States
Managerial skills and experience in coaching remote teams
Key Duties, Responsibilities and Accountabilities
Map out client development journey including event, gifting, experiences, etc
Partner with CRM team to develop and implement elevated outreach tools and communications, experiences, and gifting
Be able to personally assist VIPs, therefore demonstrating high level of communication and service skills in order to lead by example
At least 7 year experience in the luxury goods sector or relevant retail industry
Account Manager, Client Experience
By Amsive At Bolingbrook, IL, United States
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
Become proficient in company designated tools for success in project and account management
Log all resource hours into Amsive designated project management tool (Asana) daily.
Maintain and/or improve account profitability through effective scope management
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, or creative services, or operations)
This is a REMOTE position. Candidates can be located anywhere in US Time Zones.**
Manager Of Client Outcomes
By ChartSwap At United States
Minimum of 6 years of related healthcare or legal industry experience; or equivalent combination of education and experience.
Keep Manager apprised of all client issues.
Bachelor’s Degree + 8 Years of previous experience.
Experience engaging partner healthcare IT companies is preferred.
Ability to manage challenging client interactions.
Strong oral and written communication/presentation skills.
Client Experience Manager - Rodeo
By Versace At Beverly Hills, CA, United States
Manage clienteling program to cultivate appointment sales, new client acquisition, prospect conversion, and VIC development that increase client sales penetration.
Maintain knowledge of local current attractions and events surrounding the boutique and participate in networking activities including client events.
Foster a positive boutique culture, cultivating verbal and non-verbal behaviors among the team, that demonstrate a welcoming and elevated client experience.
Provide ongoing mentorship to boutique team to best support the improvement of proficiencies, attitudes, and behaviors that impact the client experience.
Ensure excellence in brand image through visual merchandising perspective.
Create boutique policies that ensure all team members contribute to the VM bar of excellence.

Are you passionate about delivering exceptional customer service? Do you have a knack for building relationships and providing solutions? We are looking for a Manager of Client Experience to join our team and help us create an outstanding customer experience. As the Manager of Client Experience, you will be responsible for developing and executing strategies to ensure our clients receive the highest level of service. If you are a motivated, customer-focused individual with a passion for providing exceptional service, this is the perfect opportunity for you!

The Manager of Client Experience is responsible for ensuring that clients receive the highest quality of service and support. This includes developing and implementing strategies to improve customer satisfaction, managing customer service staff, and resolving customer complaints.

What is Manager of Client Experience Skills Required?

• Excellent customer service and communication skills
• Ability to manage and motivate staff
• Ability to analyze customer feedback and develop strategies to improve customer satisfaction
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technology
• Problem-solving and decision-making skills
• Organizational and time management skills

What is Manager of Client Experience Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Previous experience in customer service or a related field
• Professional certification in customer service or a related field (e.g. Six Sigma)

What is Manager of Client Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technology
• Knowledge of customer service metrics and reporting

What is Manager of Client Experience Experience?

• Previous experience in customer service or a related field
• Experience managing customer service teams
• Experience developing and implementing customer service strategies

What is Manager of Client Experience Responsibilities?

• Develop and implement strategies to improve customer satisfaction
• Manage customer service staff and resolve customer complaints