Management Consultant Associate – Operations Implementation Jobs

Bachelor’s degree required or must have equivalent experience.

5+ years of experience working in the banking and/or credit union industry

Experience in MS office tools

Strong verbal and written communication skills

Client facing experience with internal/external clients

2+ years DNA core processing system experience

Converting requirements from customers into finalised rule designs.

Supporting the Sales team with presales efforts including implementing custom demos and advising on platform capabilities.

Working closely with the Client Success team to support project deliverables and reporting requirements.

RegTech & LegalTech innovator focused on AI powered compliance solutions

Running workshops, managing technical inputs and forming strong relationships with stakeholders from enterprise customers.

Implementing, testing and optimising rules in the Red Marker Platform.

Time management skills needed to support various projects simultaneously

Performing human centered design activities in support of VoC strategy and strategic plan including organizational design and management, governance, and training.

Position: Operations Management Consultant - VoC, Strategy and Change Management

Requirements: Active Secret, BA, 7+ years of experience

Define and manage CX metrics.

3+ years’ experience in Voice of Customer / Customer Experience

Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred)

Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors

All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred

DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee

Bachelor’s Degree in Business, Management, Engineering or related field

Ability to balance delivery of results, problem solving and client management

Work and Asset Management (EAM)

Working closely with clients, team members, managerial staff, and vendors.

Leading client workshop sessions, meetings and presentations.

Evaluating current state business processes, and developing future state process improvement recommendations.

Evaluating operational and financial performance based on historical data and identifying improvement opportunities with supporting data model development.

Leading functional and technical teams in the analysis, design and implementation of process and technology initiatives.

Prior Operations Experience crucial, candidate must be able to manage implementation from a business operations standpoint and also have application knowledge.

Bachelor’s in engineering or Information Systems or equivalent work experience

5+ year experience in Consulting or Industry

Delivering business results that reflects creative thinking, problem solving, individual initiative and the following abilities:

Managing requirement documents, issues list, and providing project status updates.

Identify functional and technical requirements of the MA WMS Active application for retail, ecommerce, and wholesale distribution channels.

Excellent communication, project management, teamwork, and multi-tasking skills

Strong analytical, creative thinking and project management skills

Prior experience with commercial real estate, property management, and/or leasing

1-2 years of professional experience working with software implementations

Prior experience with SaaS software and new release products

Become an expert in all Building Engines products and own the full onboarding from contract signing to go-live.

Generate and implement new ideas that improve the Cash Management customer experience

Contribute production data and intelligence from clients to higher level staff and management preparing daily projections for cash needs.

Experience adapting quickly to prioritize and manage multiple tasks and deadlines effectively

An ability to quickly identify issues, evaluate risk, and make informed decisions that are transparent to team and management

Experience utilizing a detail-orientated and meticulous approach to ensure accuracy in own and other’s quality of work

Experience in the process of critically analyzing data to identify trends or relationships to inform conclusions about the data

Other responsibilities will be assigned as needed for the Implementation Associate to support other scaling activities

Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

5% - Own feedback loop: Share critical feedback with leadership and ensure feebdack action items are followed up on

5% - Keep program(s) tracking up-to-date

5% - Provide training on new processes, best practices, systems, and programs

5% - Strategize with leadership on problem solving during implementations

The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.

Other responsibilities will be assigned as needed for the Implementation Associate to support other scaling activities

This is a remote work opportunity with some travel required.

Responsibilities (Broken Down by Percentage of Time Spent on Each Area):

5% - Own feedback loop: Share critical feedback with leadership and ensure feebdack action items are followed up on

5% - Keep program(s) tracking up-to-date

Analytical experience extracting, refining, and filling gaps in requirements (essential)

Converting requirements from customers into finalised rule designs

Supporting the Sales team with presales efforts including implementing custom demos and advising on platform capabilities

Working closely with the Customer Success team to support project deliverables and reporting requirements

Experience in technical system configuration e.g., creating complex logical expressions (essential)

Ability to write and execute test cases for technical requirements

Notify more experienced staff, management and/or appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.

Exceptional presentation and knowledge transfer skills.

Assist with designing and conducting knowledge transfer sessions on site or through webinars.

Perform consultation/analysis of basic complexity of client business model to identify and document client requirements regarding Tyler products and functionality.

Bachelor’s degree, or comparable work experience.

Knowledge of principles and concepts in the discipline for which the knowledge transfer will be based is desired.

Excellent organization and time management skills

2+ years’ experience working with EDX feeds between insurance carriers and Benefit Administration platforms

Participate in building training content and facilitating training to our field partners and home office staff regarding our data electronic capabilities

Ability to communicate and translate IT requirements to customers

Ability to develop and manage relationships with Trading Partners

Experience in a client facing role

Experience and knowledge of change management principles and methodologies

Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed

Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices

Utilize Project Management frameworks and methods in a variety of roles

Proficient with the Microsoft Office Suite and Project Management frameworks

Exhibit exceptional communication skills and strong work ethic

1+ year of experience in project management/operational financial services

Manage operational configurations on the platform.

Support data integrations with clients and vendors. QUALIFICATIONS

Strong interpersonal and presentation skills and a proven ability to influence and communicate effectively across both internal and client stakeholders

Work with senior team members to support the launch of new clients and funds:

Test setup prior to release

Healthcare Consulting – Practice Management | Finance | Compliance | Data Analytics

Healthcare & Practice Innovation, DoctorsManagement, LLC

Knoxville, TN or Remote based on qualifications

Strong written and verbal communication and presentation skills

Demonstrated career progression with increasing responsibilities

Experience in Excel, Word, and PowerPoint

Experience in Management Consulting, Strategy Consulting, Strategic Initiative, or Banking Operations

Experience in leading cross-organizational strategic initiatives, transformation initiatives, and/or change management initiatives at a large bank

Management consulting experience at a top-tier consulting firm

Track progress and report status to senior management

: Management Consultant - Financial Operations

Benefits on offer for this contract position