Dna Implementation Deposit/Operations Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

DNA Implementation Deposit/Operations Consultant

What does a great DNA Deposit/Operations Implementation Consultant do?

The Deposit/Operations Implementations Consultant position works within the Account Processing Group; provides analysis, consultation, and recommendations and holds responsibility for DNA implementations for our credit union and bank clients during deployment of DNA Core Financial Software, in order to ensure clients’ business needs are met. In addition, this position will support clients with both strategic consulting and implementations of post live items/modules. The right candidate will work closely with clients and internal stakeholders to ensure delivery and implementations of their suite of products and provide the best-in-class solutions to the clients’ needs.

This is an exciting opportunity for someone to install and configure one of the top core banking platforms in the industry! The right candidate will work closely with clients and internal stakeholders to ensure delivery/implementations and provide the outstanding solutions for the clients’ needs.

What you will do:

• Engaging with clients and evaluate readiness for conversion
• Configuring and Implement DNA Core Processing Functionality
• Supporting the consulting and sales teams
• Testing new features and functionality of the DNA product suite
• Documenting client and internal discussions and decisions
• Assisting the client to define proper institution parameter and system settings
• Managing/resolving a fixed percentage of Service cases while preparing and escalating others to higher levels within the team
• Responsible for assisting clients in writing business specs for custom processes

What you will need to have:

• Experience with SQL
• Experience in MS office tools
• Analytical thinking & highly motivated to execute on deliverables on time
• Strong verbal and written communication skills
• Ability to travel up to 50%, within US or Canada. May include weekends and holidays.
• Flexibility to work after hours/on-call as needed basis
• Bachelor’s degree required or must have equivalent experience.
• 5+ years of experience working in the banking and/or credit union industry
• Strong presentation skills
• Client facing experience with internal/external clients

What would be great to have:

• 2+ years DNA core processing system experience
• Deposit Operations
• API – Troubleshooting Analytics
• Statement and Notice Suppression
• Core System Administration
• Prior conversion experience
• End of Day/Month/Year Processing
• Back Office Processing
• Prior training experience
• System Operations

Who We Are:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Apply using your legal name

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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