Entry-Level Safemeasures Support Analyst (One To Two Openings)

SafeMeasures ® Support Analyst (ONe to two openingS)
STATUS: Full time LOCATION: Remote within the United States
Do you want to help troubleshoot and improve data-reporting tools used by social service system professionals? Are you passionate about helping to make our systems more effective, equitable, and just? Are you ready to work for change? At Evident Change, we believe our social systems should help people reach their greatest potential, not create barriers to their success. That’s why we partner with systems professionals and communities to get to the root of their biggest challenges, and we give them the tools and knowledge to achieve better outcomes for everyone involved. Our work requires a commitment to addressing complex social challenges for more effective and equitable systems.
WHO SHOULD APPLY? SafeMeasures ® is a web-based data-reporting system for social service case management that offers real-time analyses and reports. We are currently seeking one or two entry-level support analysts to troubleshoot SafeMeasures database code. The person(s) in this role will help improve client reporting and document the database logic producing reports. This individual will receive training from various departments that support SafeMeasures with an emphasis on executing programming tasks of quality assurance (QA) and production tickets and recognizing when to escalate issues. The national average annual salary for this position ranges from $48,000 to 50,000; compensation may differ from this range depending on where an employee lives. Evident Change also offers a monthly stipend to support our “work-from-anywhere” culture, as well as other great benefits, including medical coverage that you can customize to fit your needs.
Research shows that women and people of color may hesitate to apply for a job unless they meet every qualification. If you believe that you may be a good match for this job, we encourage you to apply even if you do not meet every qualification. WHAT DOES A TYPICAL WORKWEEK LOOK LIKE? Get ready to do the following. Work with your team to identify needed improvements to client reporting and document the database logic producing reports. Create clear and concise work orders. Collaboratively troubleshoot client issues, find solutions, and add features to client reporting. Assist with data transfer development for updating scripts and testing data imports. Program new client policy requirements and updates in SQL.
WHAT QUALIFICATIONS DO YOU NEED? We are committed to expanding diversity, cultural and lived experience, and expertise on our team. Qualifications include the following. Exposure to database languages such as PL/SQL, T-SQL, R, or another programming language. Strong written and comprehension skills (must be able to interpret technical requests and appropriately describe work completed). General understanding of tools and standards for documentation. General knowledge of or familiarity with basic concepts of formal logic, coding, or data management. Commitment to equity, social justice, and personal and professional development in these areas. Comfort working with people of different backgrounds and cultural identities. Additional assets include the following. BA/BS in social science, math, computer science or other data-focused science preferred. General grasp of Agile workflow process preferred. Knowledge of or familiarity with basic concepts of social sciences/social systems (social work, social welfare, juvenile justice, criminal justice, etc.) preferred. Do you have other attributes that we should consider? Tell us! We want to hear about them.
WHO works at Evident Change? People in our organization have a variety of backgrounds. We employ social workers, those with research and analytics experience, and others who have grown their programming skills through educational study, personal interest, and other ways of learning. What we share is a commitment to our mission. We want people who bring a variety of perspectives, backgrounds, cultures, and lived experiences to the work we do.
what can you expect from our recruitment process? We advertise our jobs throughout the United States. Interested candidates apply and share their resume and cover letter through an online portal. Selected candidates will receive an invitation to move to the next phase, which involves a brief technical questionnaire. At the next stage, candidates are invited to participate in an online one-way video-style interview . Candidates will have the opportunity to review a practice question, followed by questions for the actual video interview. Candidates can then record (or re-record) their answers and submit them. This step provides an opportunity to reflect and expand on areas of interest, allowing both you and Evident Change to determine whether the position is right for you. We then invite selected candidates to participate in a panel interview.
JOIN US! If you want to help develop technology tools that aid in social services system delivery, and if our mission and values excite you, we invite you to submit an application. For best consideration, apply by July 30, 2023. If you need assistance with an accommodation due to a disability, please email [email protected] or call (800) 306-6223. We welcome all qualified applicants regardless of race, national ancestry, age, religion, sex, ability, skin color, medical condition, marital status, sexual orientation, gender identity, or any other protected category. We strive to be welcoming to all applicants. Diversity is more than a legal requirement for us; it is a core value that we center in our work and our culture. Visit EvidentChange.org for more information .
COVID-19 VACCINATION POLICY Evident Change requires employees to be fully vaccinated against COVID-19 or have a qualified exemption, approved by our organization and consistent with applicable state laws. For more information, please contact
[email protected] .
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