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Lead Customer Service Representative Jobs

Customer Service Lead Jobs
By Shepard At Houston, TX, United States
Ensure a completion of all data entry prior to invoicing
Manage onsite CSR work schedule for assigned events
Demonstrate critical thinking, problem-solving, and research skills
3-5 years of experience in customer service or tradeshow operations
Excellent written and verbal communication skills
Intermediate to advanced math skills
Customer Service Lead Jobs
By MaineHealth At Portland, ME, United States
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: A high school diploma is preferred.
Outstanding organizational and communication skills.
Basic computer skills sufficient to use Microsoft Word, email, and internet programs.
Performs all of the duties and responsibilities of the Core and Associate level position.
The employee must have the discipline to follow through thoroughly to ensure that customers' concerns and needs are addressed.
Customer Service Lead Jobs
By Caron Callahan At New York City Metropolitan Area, United States
Manage and respond to all customer inquiries
Manage customer returns and exchanges
Manage wholesale fulfillment and coordinating shipping info/invoices with buyers as shipments go out
Maintain and manage recycling and trash
Ship and fulfill all online orders including scheduling pick ups for orders
Assist with and fulfill orders for online sample sale
Customer Service Lead Jobs
By Apollo Tyres Ltd At United States
· Support office admin with phone triage / management.
· Implement backorder management within SAP,
· Great data entry skills and attention to detail
· Associate or Bachelor’s degree preferred or relevant work and educational experience.
Main Responsibilities / Job Summary
Experience into Off-Highway Tyres (Agricultural & Industrial tyres)
Lead Customer Service Representative
By Circle K At Houston, TX, United States
Thinking quickly and offering suggestions
Retail and customer service experience
Sales associate or cashiering experience
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Work With Fun, Motivated People
401K With a Competitive Company Match
Lead Customer Service Representative
By The Shield Companies At Centennial, CO, United States
Leadership / management experience, preferred
Answer and log calls from customers, technicians, and management in internal, secure system
Benefits (employee as well as family)
Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
6+ months of customer service and/or conflict resolution experience, preferred
Lead Customer Service Representative
By Holiday Stationstores At Austin, TX, United States
Thinking quickly and offering suggestions
Retail and customer service experience
Sales associate or cashiering experience
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Work With Fun, Motivated People
401K With a Competitive Company Match
Lead Customer Service Representative
By Holiday Stationstores At Duncan, SC, United States
Thinking quickly and offering suggestions
Retail and customer service experience
Sales associate or cashiering experience
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Work With Fun, Motivated People
401K With a Competitive Company Match
Customer Service Lead Jobs
By COPELAND At Greenfield, IN, United States
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
Must be able to interface with all levels of management, both internal and external customers
Manage and resolve HVACR wholesale customer issues elevated beyond the CSR level.
Coordinate with Sales, Operations, Logistics, and Finance where applicable.
High school diploma and one to two (1-2) years of customer experience
Customer Service Lead Jobs
By Amerisleep At Scottsdale, AZ, United States
Take pride in crafting a memorable customer experience.
Strong written and verbal skills
Excellent computer and typing skills
Experience with the Google Suite is a plus.
1-3 years of experience in a sales or customer service environment.
Take part in company Leadership Training.
Lead Customer Service Representative
By DHL eCommerce At , Remote $22.36 - $35.77 an hour
Knowledge of DHLeC business fundamentals and business unit relationships.
Excellent verbal and written communication skills.
4-6 years related work experience. PHYSICAL DEMANDS:
Resolve customer related inquiries and issues including, but not limited to, duties and taxes, tracking, account maintenance, customs and data holds.
Provide various types of reports on both an ad-hoc and scheduled basis in support of Contact Center performance.
Maintain and update client information in DHLeCS systems as needed.
Customer Service Lead Jobs
By Pete's Fresh Market At Villa Park, IL, United States

TitleCustomer Service LeadPay GradeNon-ExemptMajor DepartmentFront EndMinor Department Front EndReports toFront End Manager, Store ManagerJob summary: The Front End Customer Service Clerk/Cashier is ...

Lead Customer Service Representative (B2C - Remote Opportunity)
By Nespresso At , New York, Ny $45,000 - $72,000 a year
Prior Supervisory or Management experience is highly desired.
Must have strong time management, organizational and communication (oral and written) skills.
Current or prior experience with project management preferred.
Proactively manage customer feedback and understand/ overcome customer dissatisfaction.
Perform additional duties or special projects as assigned by direct Manager.
2+ years of call center experience preferred.
Customer Service Lead Jobs
By Pete's Fresh Market At Crete, IL, United States

TitleCustomer Service LeadPay GradeNon-ExemptMajor DepartmentFront EndMinor Department Front EndReports toFront End Manager, Store ManagerJob summary: The Front End Customer Service Clerk/Cashier is ...

Lead Customer Service Representative (Lead Receptionist)
By Mission Veterinary Partners At , Castle Rock, 80109, Co $24 - $29 an hour
Required Knowledge, Skills and Abilities:
Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Life insurance and other benefit options available for full-time staff
Prior experience in customer service/reception in veterinary field required.
Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
Customer Service Lead Jobs
By NOW Courier Inc. At Indianapolis, IN, United States
Oversees the management of allocated accounts, ensuring that customer requirements are fulfilled.
Effective prioritization and time management skills.
Reports on customer feedback and service metrics, presenting data-driven insights to senior management.
May oversee and evaluate billing and operation records, ensuring daily logs are error-free and in compliance with customer requirements.
Analytical skills and problem-solving ability.
Skillfully convey information on a wide range of topics to a diverse target audience.
Lead Customer Service Representative - National Remote ($18.80 - $36.78 / Hour)
By Talentify.io At United States
1+ years of Pharmacy / Specialty Pharmacy experience
1+ years of customer service experience in analyzing and solving customer problems
1+ years of experience in a Specialty Patient Care environment
Leadership experience in a customer service role
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Assisting Team members with escalations and questions regarding specialty pharmacy orders
Customer Service Representative - Lead
By Concentric At Carrollton, TX, United States
We Offer Industry Leading Benefits To Include
Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
Advancement opportunities – 80% of current service managers started out as techs!
Competitive pay – Plus incentive opportunities and overtime potential!
PTO - FT Employees receive 128 Hours of PTO Annually
Training and mentoring – Learn from our experts in the industry
Customer Service Lead Crewmember
By Avelo Airlines At New Castle, DE, United States
Maintain knowledge of federal and company requirements and provide customer education to ensure adherence to our standards.
Strong attention to detail and multi-tasking skills with excellent time management skills.
Facilitate check-in, boarding, and baggage management by validating customer documentation and maintaining strict adherence to on-time performance.
Deliver remarkable customer service by listening and effectively communicating while demonstrating knowledge of company standards.
Follow all Federal requirements and company standards
Demonstrate proficient use of computers and systems for prompt customer processing and accurate data entry.
Customer Service Lead Jobs
By Water Utility Management At Savannah, GA, United States
Manage day to day tasks of current CSR team
Experience as a Customer Service Specialist or similar CSR role
Assist in training new and current Customer Service Representatives
Monitor key aspects such as new applications, work orders, email inboxes and complex customer requests
Supports billing and field processes
Internal applicants should be in good standing with no recent corrective action

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are seeking a Lead Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a desire to make a positive impact, this is the job for you!

A Lead Customer Service Representative is responsible for providing excellent customer service to customers, managing customer service staff, and ensuring customer satisfaction.

What is Lead Customer Service Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Strong problem-solving and decision-making skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Lead Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Lead Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service procedures

What is Lead Customer Service Representative Job Experience?

• Previous experience in customer service
• Previous experience in a supervisory role

What is Lead Customer Service Representative Job Responsibilities?

• Provide excellent customer service to customers
• Manage customer service staff
• Ensure customer satisfaction
• Handle customer inquiries and complaints
• Monitor customer service staff performance
• Train customer service staff
• Develop customer service policies and procedures
• Monitor customer service metrics
• Analyze customer feedback and provide solutions
• Maintain customer service records