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Cx Journey Specialist Jobs

Cx Education Specialist (Customer Experience Trainer) - Remote ($36800.00 - $46000.00 / Year)
By Talentify.io At United States
Experience with remote or online education
Inform CX managers of trainee progress and gaps in knowledge.
Work closely with management to determine training, growth, and quality initiatives based on audit findings.
Experience creating presentations and facilitating educational experiences
Customer Experience (CX) Education Specialist,
Engaging presentation skills and the ability to keep a room upbeat and lively even when the topics might not be.
Sr Sales Director - Banking (Cx)
By ProEdge Services At United States
Educational / Vocational / Previous Experience Recommendations:
Bachelor’s degree or equivalent experience is required.
5 years of business growth experience
Excellent verbal, written, and executive presentation skills.
Proven success prospecting, building a pipeline, moving opportunities through the sales cycle, presenting and discussing solutions.
Strong customer, quality, and results orientation.
Cx Remote Coordinator Jobs
By Surprise Ford At Surprise, AZ, United States

Dealership in the West Valley is seeking a self-motivated, enthusiastic and hardworking person to fill this role. looking for an experienced Service receptionist & Warranty Admin Assistant. ...

Community Manager, Cx & Technology
By Rivian At , Irvine, 92618
10+ years of experience in community management, customer experience, customer service, experiential marketing, customer success or relevant discipline.
Bachelor degree preferred in Marketing, Communications, Business Management, plus for Masters.
Superior verbal and written communication skills and networking abilities.
Craft, launch and manage programs such as customer advisory boards and referrals, events. Define and document the customer journeys.
Plan programming, manage and execute online or offline events/activations with the community. Manage a dynamic calendar of events and activations.
Must be exceptionally organized and can build roadmaps and projects plans. Can manage multiple projects at once and operate with urgency.
Cx Operations Manager Jobs
By Seqera Labs At , Boston
Skilled in cross-functional process definition, rollout, and internal change management.
Proven track record in defining and implementing scalable processes, including hands-on experience when processes are not yet established.
Demonstrated experience selecting, implementing, and supporting tools for Professional Services, Support, and Customer Success.
Flexible working hours, and remote-friendly culture.
Continuous skills development, including budget for training.
Drive ongoing operations through a hands-on approach, identifying improvement opportunities, and implementing scalable processes.
Research Specialist - Journey
By East Carolina University At , Greenville
License or Certification required by statute or regulation
License or Certification required by the Department
Applicants must be currently authorized to work in the United States on a full-time basis.
Quick Link for Direct Access to Posting
Office of Human Resources Contact Information
Training Specialist - Journey
By East Carolina University At , Greenville
License or Certification required by statute or regulation
License or Certification required by the Department
Applicants must be currently authorized to work in the United States on a full-time basis.
Quick Link for Direct Access to Posting
Office of Human Resources Contact Information
Cx Manager Jobs
By Bubble At New York, NY, United States
Act as the main escalation point for complex customer inquiries or complaints, ensuring swift resolution and maintaining a positive customer experience.
Develop and implement a comprehensive customer experience strategy that aligns with company goals and enhances customer satisfaction.
Collaborate with cross-functional teams, including Marketing, Product Development, and Sales, to align customer experience initiatives and drive customer-centric improvements.
3-5 experience working in Customer Experience at a similar high-growth DTC brand.
Proven experience in a high powered Customer Experience Leadership role or similar exposure within the skincare or beauty industry.
Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and concisely.
Cx Operations Manager Jobs
By EarnIn At United States
Proven experience with leadership, business acumen, problem solving, critical thinking and analytical skills in financial services or highly regulated industry.
Help define, own, and scale the customer support experience for Earnin products including processes, procedures, workflows, and escalations end-to-end.
Design and manage the workflows of customer support channels, including escalations end-to-end and meet or exceed escalations response time SLA.
Launch and manage programs and projects based on operational areas of needs and challenges
Partner closely with Product and IT teams to manage roadmap for CX tools improvements (CRM, AI, homegrown tools)
Bachelor’s degree or equivalent experience.
Cx Analyst - Central Operations
By HubSpot At United States
Look across various experience health signals to uncover issues or opportunities to improve our customers’ experience
Influence leadership to prioritize initiatives to improve the customer experience
Segment the user population according to usage patterns and tie to survey data to identify opportunities to improve their experience
2+ years of professional experience with a heavy quantitative, analytical focus
Practical experience in a business environment influencing decision-making with data
Experience working with large datasets; particularly data mining, manipulation, and exploration
Cx & Project Manager Jobs
By Loop At New York, United States
Providing project management support and assisting in the development of business plans, financial models, and presentations to stakeholders
Strong customer service skills with a customer-centric mindset and a passion for delivering exceptional experiences
Bachelor's degree in a relevant field or equivalent practical experience
4-6 years of professional experience in a similar role, preferably in a fast-paced startup e-commerce environment
Excellent communication skills, both written and verbal, with the ability to effectively interact with customers, cross-functional teams, and senior leadership
Strong attention to detail, organizational skills, and the ability to meet deadlines
Cx & Project Manager Jobs
By DVx Ventures At New York, NY, United States
Providing project management support and assisting in the development of business plans, financial models, and presentations to stakeholders
Strong customer service skills with a customer-centric mindset and a passion for delivering exceptional experiences
Bachelor's degree in a relevant field or equivalent practical experience
4-6 years of professional experience in a similar role, preferably in a fast-paced startup e-commerce environment
Excellent communication skills, both written and verbal, with the ability to effectively interact with customers, cross-functional teams, and senior leadership
Strong attention to detail, organizational skills, and the ability to meet deadlines
Cx Journey Strategy Manager
By Kia America At Irvine, CA, United States
Minimum 10 years experience in project management, strategy, and/or CX.
Strong understanding of automotive dealer facilities, business operations, and branding with experience in dealer evaluations and business management.
Manage, monitor, and analyze both internal and external SSI reporting for opportunities to improve the CX journey.
Coordinate efforts between multiple teams to ensure all facets of the EV buying experience meet Kia’s strong standards.
Support/manage the local activities for online CX improvement and continuously monitor the KPI trends and suggest/implement enhancements where and when applicable.
Minimum 5 years experience in the automotive industry
Customer Experience (Cx) Supervisor
By Bestow At United States
Conflict resolution and escalation management
Carrier, Enterprise Partner, & Vendor Relationship Management
Project Management & User Acceptance Testing
Review of new partner agreements and insurance contract provisions to understand existing capabilities vs. needs
Directly lead Customer Experience for Bestow, TPA & Bestow Life Insurance Co. (50% of role)
Partner closely with the New Business/AX Manager on related processes & to build team cohesiveness
Digital Cx Discovery & Journey Mapping Senior Associate
By Bread Financial At Ohio, United States
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
Design & Manage VoC and VoB Programs: D
The Company is an Equal Opportunity Employer.
The Company participates in E-Verify.
Be challenged. Be heard. Be valued. Be you ... be here.
Full Salary Range For Position
Cx Emerging Market Lead
By Pfizer At United States
Process-oriented. Skilled at implementing and building CX/Omnichannel management processes from scratch to enable speed, scale, and impact.
Strong verbal and written communication skills, with the ability to present analysis/insights to senior management.
Complex project/program management experience, ideally involving CX and omnichannel capability work and vendor management
Partner with CX&E Capabilities and CX Global Omnichannel Solutions Lead to support marketing and medical's Omnichannel strategy and design process.
10+ years for Director 8+ years in Customer Experience or Omnichannel strategy, preferably in the pharmaceutical or healthcare industry
Strong leadership skills with the ability to motivate people and teams and drive accountability
Cx Field Marketing Manager
By Zoom At United States
Foster close collaboration and communication with the sales team to ensure alignment on lead qualification, handoff processes, and feedback loops
Manage vendor relationships, onboarding, administrative tasks, day-to-day communications, and traffic
8 or more years of field marketing experience, supporting sales, building campaigns within B2B (preferably with Customer Experience)
Experience with planning and execution of regional events, digital campaigns, webinars, content syndication, and other third-party sponsorships
Strong communication and collaboration skills with the ability to work effectively with cross-functional teams
Outstanding written, communication, and presentation skills
Environmental Health Specialist (Entry/Journey) Doq
By Solano County At Fairfield, CA, United States
Click Here To View The 2023 Regular Benefits Summary
The Consumer Protection Program which provides assistance for consumer-oriented facilities and the health and well-being of County residents
The Technical Services Program which includes waste, water and land use
The Hazardous Materials Program which protects the environment and public health
Protecting the Individual, the Public, and the Environment
Click The Links Below To View The s
Channel Cx Specialist Jobs
By Zoom At United States
Business forecasting, pipeline development and partner account management skills experience
Customer Relationship Management (CRM) tool experience
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Closing experience with a history of meeting sales quotas
Effective communication skills with internal and external partners of all levels
Executive Director, Cx Operations
By Aquent At East Hanover, NJ, United States
Provide direction on optimum set-up, processes and practices for capability management across deliverables across markets
Act as expert on staffing model to support efficiency to upskill and coach operations colleagues globally
Experience in enabling the connection between strategy and execution
Excellent collaboration skills; avoid silos, across channels
Ability to navigate ambiguity, driving towards simple solutions to complex problems with a keen understanding and appreciation of user experience.
Own the operational process and hand-off points across the Cx Strategy & Activation team