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Inbound Customer Care Specialist Jobs in Utah

Customer Care Specialist Jobs
By Cariloha, Inc. At Sandy, UT, United States
Build positive relationships of trust with customers by anticipating their needs and providing solutions to their needs.
Coordinate with members of other departments to resolve customer concerns.
Full-Time Position (Availability 8:30 AM - 5:30 PM) 30-40 hours per week.
During peak season (November and December), the role will require 1 - 2 Saturday shifts per month.
Ability to connect with people and measure success by how happy you make others
Proven record of solving problems.
Customer Care Advisor Specialist
By S&P Global At Utah, United States
Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams.
General knowledge and experience in the Oil and Gas and/or Agribusiness industry or in the business intelligence domain is preferred.
Strong analytical skills and technical support experience with ability to respond to tight deadlines demonstrating attention to detail.
Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.
2+ years of experience working in a customer-facing role and managing client relationships.
Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers.
Customer Care Specialist Jobs
By MyPlanAdvocate At , Salt Lake City, 84101, Ut $15 - $16 an hour
High school diploma or equivalent combination of education and experience
Excellent listening and communication skills
Sick time (use it as you need it when you achieve unlimited)
Medical, Dental, Vision, Life Insurance, Learning Reimbursement, and more
Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More!
Ability to prioritize tasks and customer issues in a fast-paced environment.
Customer Care Specialist Jobs
By HelloTeam At Salt Lake City, UT, United States
Previous experience working from home. (preferred)
Minimum of 1-year Call-Center experience
Minimum of 1-year Escalated Customer Service experience
Ability to communicate effectively in English is a requirement.
Excellent written & verbal skills.
Moderate to advanced computer skills; navigating multiple online applications.
Customer Care Billing Specialist
By Saela Pest Control At Orem, UT, United States
3+ months of customer service or support center experience (preferred)
Communication: You have excellent written and verbal communication skills
You will be working on a team and be mentored by you manager to best fulfill your opportunities
Medical, dental, and vision insurance
A state-of-the-art workout facility with locker rooms and sauna
NBA regulation-size indoor basketball court

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Inbound Customer Care Specialist to join our team and help us provide outstanding customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner.

Detailed Job Description:

Inbound Customer Care Specialists are responsible for providing excellent customer service to customers who contact the company via phone, email, or other methods. They are expected to answer customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must be able to handle customer complaints and provide solutions to customer problems. In addition, they must be able to provide product and service information to customers, as well as upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to handle customer inquiries and complaints
• Knowledge of company products and services
• Ability to provide accurate information
• Ability to upsell and cross-sell products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in computer applications

What is Inbound Customer Care Specialist Job Knowledge?

Inbound Customer Care Specialists must have a thorough knowledge of customer service principles and practices, as well as a comprehensive understanding of company products and services. They must be able to provide accurate information to customers and be able to upsell and cross-sell products and services.

What is Inbound Customer Care Specialist Job Experience?

Previous customer service experience is preferred for Inbound Customer Care Specialists.

What is Inbound Customer Care Specialist Job Responsibilities?

• Answer customer inquiries via phone, email, or other methods
• Provide accurate information to customers
• Handle customer complaints and provide solutions
• Upsell and cross-sell products and services
• Provide product and service information to customers
• Maintain customer records
• Follow up with customers to ensure satisfaction