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Hvac Call Center Representative Jobs in Virginia

Call Center Representative/Receptionist
By VCA Animal Hospitals At , Fairfax, 22031 $18.55 an hour
Our starting salary is $18.55/hour, or higher depending on experience.
The benefits above are in addition to our competitive and generous package of standard benefits that include:
Desire to be a team player
Ability to promote a positive work culture
Ability to work in high stress situations
Health insurance covering COVID testing, COVID care and vaccines
Call Center Representative $16/Hour
By Haynes Furniture Company At Virginia Beach, VA, United States
Any other duties or responsibilities assigned by management.
Fun Fact We promote from within! We filled 70% management positions last year with internal employees
Responsible for auditing for accuracy, scanning and uploading all documents into DOMA i.e. sales orders, finance paperwork, and store closing reports.
Critical thinking ability to solve problems, make quick decision in fast paced environment while demonstrating strong interpersonal relationship skills.
Previous customer service experience and/or call center experience.
Enjoy the following benefits & more!

Are you looking for a challenging and rewarding role in the HVAC industry? We are looking for an experienced HVAC Call Center Representative to join our team. You will be responsible for providing excellent customer service and technical support to our customers. If you have a passion for helping people and a knack for problem solving, this could be the perfect job for you!

Overview:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders.

Detailed Job Description:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders. They must be knowledgeable about HVAC systems and be able to explain technical information in a way that is easy for customers to understand. They must be able to work in a fast-paced environment and handle multiple tasks at once.

What is Hvac Call Center Representative Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to troubleshoot and solve problems
• Knowledge of HVAC systems
• Ability to explain technical information in a way that is easy to understand
• Ability to work in a fast-paced environment
• Ability to multitask

What is Hvac Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Knowledge of HVAC systems
• Ability to work in a fast-paced environment

What is Hvac Call Center Representative Job Knowledge?

• Knowledge of HVAC systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques

What is Hvac Call Center Representative Job Experience?

• Previous experience in customer service or technical support
• Previous experience in a call center environment

What is Hvac Call Center Representative Job Responsibilities?

• Answer customer inquiries and provide solutions to their problems
• Troubleshoot and solve customer issues
• Provide information about products and services
• Assist customers with their orders
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the system