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Hvac Call Center Representative Jobs in Georgia

Call Center Representative Jobs
By Initial Communications At Atlanta, GA, United States
Customer service experience a plus
$1000 - $1350 per week
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Call Center Representative Jobs
By Bain Dental Group At , Bowdon, 30108, Ga
Performs other related duties as assigned by management.
High school diploma or one to three months related experience or training, or equivalent combination of education and experience.
Manages all inbound and outbound patient calls in a timely manner.
Recognizes opportunities to upsell our products and services. (I.e. appointments, promotions, services we offer)
Computer skills required: Internet Software Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint)
o Previous experience in a customer service support role.
Call Center Representative Jobs
By United BMW At , Roswell, 30076, Ga $18 an hour
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
Excellence: Provide an unparalleled level of expertise to support customers overall experience.

Are you looking for a challenging and rewarding role in the HVAC industry? We are looking for an experienced HVAC Call Center Representative to join our team. You will be responsible for providing excellent customer service and technical support to our customers. If you have a passion for helping people and a knack for problem solving, this could be the perfect job for you!

Overview:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders.

Detailed Job Description:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders. They must be knowledgeable about HVAC systems and be able to explain technical information in a way that is easy for customers to understand. They must be able to work in a fast-paced environment and handle multiple tasks at once.

What is Hvac Call Center Representative Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to troubleshoot and solve problems
• Knowledge of HVAC systems
• Ability to explain technical information in a way that is easy to understand
• Ability to work in a fast-paced environment
• Ability to multitask

What is Hvac Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Knowledge of HVAC systems
• Ability to work in a fast-paced environment

What is Hvac Call Center Representative Job Knowledge?

• Knowledge of HVAC systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques

What is Hvac Call Center Representative Job Experience?

• Previous experience in customer service or technical support
• Previous experience in a call center environment

What is Hvac Call Center Representative Job Responsibilities?

• Answer customer inquiries and provide solutions to their problems
• Troubleshoot and solve customer issues
• Provide information about products and services
• Assist customers with their orders
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the system