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Hvac Call Center Representative Jobs in Maryland

Call Center Representative Jobs
By Presidential Exteriors At Rockville, MD, United States
Participating in ongoing training and development programs to improve knowledge and skills.
Proven experience in a customer service or call center role is preferred.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Exceptional customer service skills and a friendly and professional phone demeanor.
Proficient computer skills, including familiarity with CRM systems and basic troubleshooting.
Call Center Representative Jobs
By Gastro Health At Annapolis, MD, United States
Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
Performs all other tasks and projects assigned by the manager
2+ years experience in medical practice or similar setting
This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
Opens and closes the office each day according to protocol
Provide Superior Customer Service by welcoming and greeting patients and visitors, in person and on the telephone; answering or referring inquiries.
Call Center Representative Jobs
By University of Maryland Medical System At Belcamp, MD, United States
Strong customer service skills. Organizes multiple tasks and manages time effectively.
Develops and manages database of department program activity, including patient demographics.
Attends training sessions on current program software to enhance skills, ensuring efficient use of the computer-automated service.
Demonstrates strong organizational skills and attention to detail.
Utilizes computer technology with knowledge of Microsoft Office software and database software products.
University of Maryland Upper Chesapeake Health owns and operates:

Are you looking for a challenging and rewarding role in the HVAC industry? We are looking for an experienced HVAC Call Center Representative to join our team. You will be responsible for providing excellent customer service and technical support to our customers. If you have a passion for helping people and a knack for problem solving, this could be the perfect job for you!

Overview:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders.

Detailed Job Description:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders. They must be knowledgeable about HVAC systems and be able to explain technical information in a way that is easy for customers to understand. They must be able to work in a fast-paced environment and handle multiple tasks at once.

What is Hvac Call Center Representative Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to troubleshoot and solve problems
• Knowledge of HVAC systems
• Ability to explain technical information in a way that is easy to understand
• Ability to work in a fast-paced environment
• Ability to multitask

What is Hvac Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Knowledge of HVAC systems
• Ability to work in a fast-paced environment

What is Hvac Call Center Representative Job Knowledge?

• Knowledge of HVAC systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques

What is Hvac Call Center Representative Job Experience?

• Previous experience in customer service or technical support
• Previous experience in a call center environment

What is Hvac Call Center Representative Job Responsibilities?

• Answer customer inquiries and provide solutions to their problems
• Troubleshoot and solve customer issues
• Provide information about products and services
• Assist customers with their orders
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the system