Call Center Representative Jobs
By UChicago Medicine AdventHealth Great Lakes At , Hinsdale, Il
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Maintain knowledge of CxC and AdventHealth offerings to provide exceptional services
Demonstrate through behavior AdventHealth's mission, vision, values and service standards as outlined in the organization's Whole Care Experience training
Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functional area(s)
Create delightful customer experience by setting proper expectations and consistently following through with end- users
High School Grad or Equiv and 1+ years’ experience
Call Center Representative Jobs
By SonicJobs At Denver, CO, United States
At least 2 years of customer service experience (retail, call center, administrative, etc.) / the company is very open to experience
Someone who has experience taking phones calls in previous roles
Previous experience in the healthcare space / specifically dealing with prescriptions
Will be working in the MRO (medical review officer) department
Someone who prides themselves on their accuracy in a role
Someone who has the ability to multi-task (i.e. taking a call while entering notes and sending an email)

Are you looking for a challenging and rewarding role in the HVAC industry? We are looking for an experienced HVAC Call Center Representative to join our team. You will be responsible for providing excellent customer service and technical support to our customers. If you have a passion for helping people and a knack for problem solving, this could be the perfect job for you!

Overview:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders.

Detailed Job Description:

HVAC Call Center Representatives are responsible for providing customer service and technical support to customers who are having issues with their HVAC systems. They answer customer inquiries, troubleshoot problems, and provide solutions to customers. They also provide information about products and services, and help customers with their orders. They must be knowledgeable about HVAC systems and be able to explain technical information in a way that is easy for customers to understand. They must be able to work in a fast-paced environment and handle multiple tasks at once.

What is Hvac Call Center Representative Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to troubleshoot and solve problems
• Knowledge of HVAC systems
• Ability to explain technical information in a way that is easy to understand
• Ability to work in a fast-paced environment
• Ability to multitask

What is Hvac Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Knowledge of HVAC systems
• Ability to work in a fast-paced environment

What is Hvac Call Center Representative Job Knowledge?

• Knowledge of HVAC systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques

What is Hvac Call Center Representative Job Experience?

• Previous experience in customer service or technical support
• Previous experience in a call center environment

What is Hvac Call Center Representative Job Responsibilities?

• Answer customer inquiries and provide solutions to their problems
• Troubleshoot and solve customer issues
• Provide information about products and services
• Assist customers with their orders
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the system