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Hotel Guest Services Manager Jobs

Guest Services Manager Jobs
By Geographic Expeditions (GeoEx) At United States
Exceptional verbal and written communication skills, including copy editing experience (creative writing skills a plus)
Strong organizational skills and impeccable attention to detail
Excellent technical skills and ability to learn new software quickly
Collaboration skills to build strong relationships with Sales & Groups teams and other members of the GSM team
Previous experience with a like-minded travel company is a plus
Knowledgeable, inspiring, dedicated, and supportive teammates
Guest Services Manager (Oem)
By Park Shore Waikiki At , Honolulu, 96815
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Have knowledge of and assist in all emergency procedures as required.
Work closely with third party companies to help deliver seamless and enjoyable guest experiences.
At least 2 to 3 years of progressive experience in a hotel or a related field recommended.
Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk, Pool and Front Drive.
Assist with development of employee morale and ensure training of Guest Services personnel.
Customer Operations Manager- Guest Services
By Sentara Healthcare At , Charlottesville, 22911
Previous experiences designing, facilitating and developing materials for training required.
Bachelor's in business or related field required.
Travel to other sites as needed required.
Flexibility for evening or weekend meetings as needed required.
Click here to learn more about Sentara Martha Jefferson Hospital!
Guest Services Manager Jobs
By Dream Midtown At , New York, 10019 $60,000 a year
Bachelor's degree in hospitality management, business administration, or a related field
Sufficient experience in a customer-facing role
Excellent interpersonal and communication skills
Refined verbal and written communication skills.
Experience and thorough understanding of guest services.
Ability to present information to and train employees.
Guest Services Manager Jobs
By Fairmont Kea Lani - Maui At , Wailea-Makena
Employee benefit card offering discounted rates in Accor worldwide
Luxury hotel experience is a requirement.
Effectively manage colleague performance with coaching, training, corrective action and performance reviews
Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
Knowledge of computerized Front Office systems with emphasis in Micros-Fidelio based programs (Opera) an asset
Visa Requirements: Applicants must be legally eligible to work the United States
Guest Services Manager Jobs
By Arizona Department of Economic Security At Parker, AZ, United States

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6023250 Summary Responsible for guest satisfaction, maximizing ...

Operations Manager, Hotel Services - Hyatt Regency Bellevue
By Encore Global At , Bellevue $74,262 - $87,902 a year
Manage human resource related issues including performance management, salary administration and training and development.
Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
Experience leading workflow and team members.
Working knowledge of audio visual equipment in a live show environment
Event Sales Manager, Hotel Services - Minneapolis
By Encore Global At , Minneapolis-Saint Paul
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
BS/BA or 1+ years of Encore or equivalent experience required
1 year technology sales or hospitality experience preferred
Guest Services Manager Jobs
By Marriott International, Inc At , Truckee, 96161 $64,480 - $88,875 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Services Manager Jobs
By Brittain Resorts & Hotels At , Myrtle Beach, 29577
Other job duties as required by the Resort Manager or General Manager.
College degree preferred, or 5 years in a supervisory or management position.
Responsibilities of the Guest Services Manager include, but are not limited to:
Benefits as discussed during the interview process.
Promptly resolving any guest complaints or issues.
Coordinating activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Guest Services Manager Jobs
By Marriott International, Inc At , Scottsdale, 85253
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Services Manager Jobs
By Four Seasons At , Chicago, Il
College level education, preferably in Hospitality Management.
At least 2-5 years of Guest Services/Front Desk supervisory and/or management experience
Strong interpersonal and guest service skills
Attention to detail and problem-solving skills, as well as a passion for customer service.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Benefits of Working at Four Seasons
Guest Services Manager Jobs
By OMSI At Portland, OR, United States
Identifies areas for cost-saving and revenue generating activities in daily operations e.g. staffing levels, inventory and stock management;
Collaborates with Education and Exhibit Experiences on museum floor operations to provide an exceptional environment for guests and staff;
Provides training and mentorship to the GS team on museum protocols, guidelines, and expectations, including performance management and professional development opportunities;
Additional Requirements/Preferences; Including Licenses and Certifications:
GS Floor Coverage Responsibilities (in absence of sufficient GS staff):
Excellent organizational, analytical, and problem solving skills;
Hotel Guest Services Manager
By Indus Hospitality Group At Macedon, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Guest Services Agent - Ac Hotel By Marriott Frisco Colorado
By 5 Senses Hospitality Management At Frisco, CO, United States
Possesses strong computer skills and adaptability to learning new systems
Anticipates guest’s needs and offers services prior to the guest asking
Manages guest’s concerns appropriately and resolves issues to the guest’s satisfaction keeping business objectives in mind
Previous Front Desk experience a plus
Strong written and communication skills, additional language a plus
Competitive medical, dental, and vision benefits
Guest Services Manager Jobs
By Holiday Inn Washington-Dulles Intl Airport At Lihue, HI, United States
Requires supervision/management skills; extremely hands-on management style
Perform special projects and other responsibilities as assigned.
Assist the Front Office Manager in all areas requested and act in their place during their absence.
Report any unusual occurrences and/or request to the General Manager.
Requires knowledge of Hotel/Springboard Hospitality policies and procedures and the ability to determine course of action based on these guidelines.
Excellent verbal and written communication skills;
Guest Services Manager Jobs
By The Joule At Dallas, TX, United States

The Guest Services Manager oversees the Guest Services operations and acts as the manager on duty in the hotel when senior managers are not available. Directs and controls the activities of the Bell ...

Hotel Guest Services Manager
By WizeHire At Chico, CA, United States

WizeHire is an award-winning platform that helps small businesses grow with a better way to hire. We are currently assisting a local customer source top talent to fill their Hotel Guest Services ...

Hotel Guest Services Manager
By Indus Hospitality Group At Penn Yan, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Hotel Guest Services Manager
By Indus Hospitality Group At Hornell, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.