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Hotel Guest Services Manager Jobs in New York

Guest Services Manager Jobs
By Dream Midtown At , New York, 10019 $60,000 a year
Bachelor's degree in hospitality management, business administration, or a related field
Sufficient experience in a customer-facing role
Excellent interpersonal and communication skills
Refined verbal and written communication skills.
Experience and thorough understanding of guest services.
Ability to present information to and train employees.
Hotel Guest Services Manager
By Indus Hospitality Group At Macedon, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Hotel Guest Services Manager
By Indus Hospitality Group At Penn Yan, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Hotel Guest Services Manager
By Indus Hospitality Group At Hornell, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.