Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Guest Services Agent Jobs
Recruited by Knickerbocker 8 months ago
Address , New York, 10036
$30.28 - $40.38 an hour
Guest Services Manager Jobs
Recruited by Dream Midtown 8 months ago
Address , New York, 10019
$60,000 a year
Hotel & Villa Relations Manager
Recruited by JPMorgan Chase & Co 9 months ago
Address , New York, 10022
$85,500 - $123,000 a year
Agent-Guest Services Jobs
Recruited by Marriott International, Inc 9 months ago
Address , New York, 10019
$31.07 - $41.42 an hour
Associate Manager-Guest Services Jobs
Recruited by Columbia University 9 months ago
Address , New York, Ny
$71,400 - $81,250 a year
Guest Services Officer Jobs
Recruited by Chelsea Piers 9 months ago
Address Chelsea, NY, United States
Frosch - Manager, Hotel & Villa Relations
Recruited by JPMorgan Chase & Co. 9 months ago
Address New York, NY, United States
Guest Services Coordinator Jobs
Recruited by Ralph Lauren 9 months ago
Address New York, NY, United States
Hotel Guest Services Manager
Recruited by Indus Hospitality Group 9 months ago
Address Macedon, NY, United States
Hotel Manager Jobs
Recruited by Baccarat Hotel & Residences 10 months ago
Address New York, NY, United States
Hotel Guest Services Manager
Recruited by Indus Hospitality Group 11 months ago
Address Hornell, NY, United States
Account Manager, Hotel Jobs
Recruited by Priceline.com 11 months ago
Address , New York, 10038, Ny
$75,000 - $95,000 a year
Guest Services Agent Jobs
Recruited by ModernHaus SoHo 11 months ago
Address , New York, 10013, Ny
$25.28 an hour
Guest Services Agent Jobs
Recruited by ModernHaus SoHo 11 months ago
Address New York, NY, United States
Lobby Guest Services Agent
Recruited by Flik Hospitality Group 11 months ago
Address , New York, 10282, Ny
$22 an hour
Assistant Services Manager Jobs
Recruited by Ulta Beauty 1 year ago
Address New York, NY, United States
Guest Services Agent Jobs
Recruited by Delicious Hospitality Group 1 year ago
Address Greenport, NY, United States
Conference Center Guest Services Agent
Recruited by Flik Hospitality Group 1 year ago
Address , New York, 10282, Ny
$27 an hour
Manager Onboard Experience Operations
Recruited by JetBlue Airways Corporation 1 year ago
Address , Long Island City, 11101, Ny
$81,000 - $136,200 a year
Hotel Guest Services Manager
Company | Indus Hospitality Group |
Address | Penn Yan, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-07-03 |
Posted at | 11 months ago |
Penn Yan, NY (http://maps.google.com/maps?q=124+Elm+Street+Penn+Yan+NY+14527)
- Exceed Guest expectations by providing exemplary service
- Perform Front Desk duties as needed.
- Ensure proper cash and key control procedures are followed.
- Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation.
- Maintain up to date records and files.
- Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry.
- Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge.
- Ensure all brand standards and initiatives are implemented and followed.
- Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
- Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
- Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
- Ensure the cleanliness of the Front office, lobby and surrounding areas.
- Answer inquiries pertaining to hotel policies and services.
- Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
- Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
- Treat people with respect; Inspire the trust of others; Work with integrity and ethics.
- Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions.
- Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
- Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
- Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
- Set and achieve challenging goals; Demonstrate persistence and overcome obstacles.
- Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance.
- Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality.
- Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan.
- Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics.
- Write clearly and informatively; Present numerical data effectively; Read and interpret written information.
- Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
- Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates.
- Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures.
- Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments.
- Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external).
- Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change
- Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed.
- Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings.
- Work within approved budget; Conserve organizational resources.
- Follow policies and procedures; Support organization's goals and values.
- Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others.
- Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve
- The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
- Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
- Move, transport, put, install, remove, replace, position, place, transfer
- The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
- Ascend, descend, traverse
- Communicate, converse, discern, convey, discuss
- Move about or to, position self
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago