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Hotel Front Desk Manager Jobs in New York

Front Desk Manager Jobs
By Marriott International, Inc At , New York, 10001 $31.73 - $40.38 an hour
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Supporting Management of Front Desk Team
High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Front Desk Manager Jobs
By Sonesta At , New York $30 - $32 an hour
Offer MOD support to other unsupervised departments as needed.
Distribute minutes and conduct Manager’s Meeting.
Track record of delivering exceptional guest or client experience.
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Knowledge of Opera and internet software preferred.
Bi-Lingual communications skills a plus.
Hotel Front Desk Agent
By Indus Hospitality Group At Brockport, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Front Desk Manager Jobs
By Browning's Fitness At New York City Metropolitan Area, United States

Must be Mindbody experience. Fluent in English. Able to be write emails with correct grammar and process sessions to packages.

Hotel Front Desk Agent
By Indus Hospitality Group At Macedon, NY, United States
Follow instructions, respond to management direction
Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations
Ask for and offer help when needed.
This job has no supervisory responsibilities.
ask for and offer help when needed.
Hotel Front Desk Associate/Night Auditor
By Thind Management At Seneca Falls, NY, United States
Qualification Standards & Company Requirements
­­­­­­­Greet guests immediately with a warm, friendly, and sincere acknowledgement
Excellent communication skills and interpersonal skills required
Strong problem-solving abilities and the ability to handle guest complaints
Previous experience in customer service or hotel industry preferred
High school diploma or equivalent; additional education in hospitality or related field is a plus
Hotel Front Desk Associate/Night Auditor
By Thind Management At Rochester, NY, United States
Qualification Standards & Company Requirements
­­­­­­­Greet guests immediately with a warm, friendly, and sincere acknowledgement
Excellent communication skills and interpersonal skills required
Strong problem-solving abilities and the ability to handle guest complaints
Previous experience in customer service or hotel industry preferred
High school diploma or equivalent; additional education in hospitality or related field is a plus
Hotel Front Desk Associate
By Broadwell Hospitality Group At Oswego, NY, United States
Be knowledgeable of brand reward programs and its benefits and any current promotions being offered
Perform all other duties as assigned by management
High school diploma (advanced education/coursework desired)
One year experience with front desk or customer-facing role (e.g., cashier, sales)
Have working knowledge of reservations procedures, sell reservations, and know cancellation procedures
Handle complaints courteously. When necessary, utilize supervisor or Manager for appropriate action.
Hotel Front Desk Agent- Microtel, Victor
By Indus Hospitality Group At Victor, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Penn Yan, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Warsaw, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Geneva, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Olean, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Springville, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Hornell, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Wellsville, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Bath, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Rochester, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Farmington, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Niagara Riverside Resort At , Niagara Falls, 14304, Ny $16 - $19 an hour
Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
Maintains knowledge of upcoming events, local area, and hotel offerings.
$16 - $19/hour- based on experience
Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
Treats requests with professionalism, tact, and a courteous manager.
Excellent verbal and written communication skills.

Are you looking for an exciting opportunity to lead a team of hospitality professionals? We are looking for a dynamic Hotel Front Desk Manager to join our team and provide exceptional customer service to our guests!

What is Hotel Front Desk Manager Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent communication and organizational skills
• Ability to handle cash and credit transactions
• Ability to work independently and as part of a team

What is Hotel Front Desk Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Desk Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices

What is Hotel Front Desk Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a cash handling role

What is Hotel Front Desk Manager Job Responsibilities?

• Greeting guests and checking them in and out of the hotel
• Answering phone calls and responding to inquiries
• Processing payments and handling cash transactions
• Assisting guests with any questions or requests