Hotel Front Desk Supervisor
By Oxford Casino Hotel & Event Center At Oxford, ME, United States
Consistently set the example for front desk agents of exemplary service and accurate and complete front desk management.
Minimum of two (2) years prior experience in guest service capacity.
Excellent guest service skills; attentive and detail oriented.
Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
Effective communication skills with the ability to communicate with both guests and co-workers.
Must have basic math skills with the ability to accurately handle cash and process sales transactions.
Front Desk Attendant - Hotel
By Lafrance Hospitality At Manchester, NH, United States
Be knowledgeable of emergency procedures and Hotel policies.
Hotel experience is a plus but NOT REQUIRED
Full Time Benefits: Health, Dental, PTO, 401K
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the telephone in a professional manner.

Are you looking for an exciting opportunity to lead a team of hospitality professionals? We are looking for a dynamic Hotel Front Desk Manager to join our team and provide exceptional customer service to our guests!

What is Hotel Front Desk Manager Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent communication and organizational skills
• Ability to handle cash and credit transactions
• Ability to work independently and as part of a team

What is Hotel Front Desk Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Desk Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices

What is Hotel Front Desk Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a cash handling role

What is Hotel Front Desk Manager Job Responsibilities?

• Greeting guests and checking them in and out of the hotel
• Answering phone calls and responding to inquiries
• Processing payments and handling cash transactions
• Assisting guests with any questions or requests