Hotel Front Desk Manager Jobs in Massachusetts , Employment

Are you looking for an exciting opportunity to lead a team of hospitality professionals? We are looking for a dynamic Hotel Front Desk Manager to join our team and provide exceptional customer service to our guests!

What is Hotel Front Desk Manager Job Skills Required?

• Excellent customer service skills

• Ability to multitask and prioritize tasks

• Knowledge of hotel operations

• Knowledge of computer systems and software

• Ability to work in a fast-paced environment

• Excellent communication and organizational skills

• Ability to handle cash and credit transactions

• Ability to work independently and as part of a team

What is Hotel Front Desk Manager Job Qualifications?

• High school diploma or equivalent

• Previous experience in a hotel or hospitality setting

• Knowledge of hotel operations

• Knowledge of computer systems and software

• Ability to work in a fast-paced environment

• Excellent customer service skills

What is Hotel Front Desk Manager Job Knowledge?

• Knowledge of hotel operations

• Knowledge of computer systems and software

• Knowledge of local area attractions and services

• Knowledge of hotel policies and procedures

• Knowledge of customer service principles and practices

What is Hotel Front Desk Manager Job Experience?

• Previous experience in a hotel or hospitality setting

• Previous experience in a customer service role

• Previous experience in a cash handling role

What is Hotel Front Desk Manager Job Responsibilities?

• Greeting guests and checking them in and out of the hotel

• Answering phone calls and responding to inquiries

• Processing payments and handling cash transactions

• Assisting guests with any questions or requests