Hotel - Guest Service Associate - Front Desk - Hampton Inn & Suites Lancaster
By Greens At , Lancaster, 93536, Ca $16 - $17 an hour
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Hotel Front Desk Clerk - Hiring Bonus
By Bosselman Enterprises At Grand Island, NE, United States
Education and/or Experience (include certs or licenses needed)
Complete in a timely manner any extra duties assigned by the manager.
This job has no supervisory responsibilities.
Motel/hotel, retail or guest service experience preferred.
Must have basic computer skills.
Bosselman offers on-demand pay (access to earned but not yet paid wages) through

Are you looking for an exciting opportunity to lead a team of hospitality professionals? We are looking for a dynamic Hotel Front Desk Manager to join our team and provide exceptional customer service to our guests!

What is Hotel Front Desk Manager Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent communication and organizational skills
• Ability to handle cash and credit transactions
• Ability to work independently and as part of a team

What is Hotel Front Desk Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Desk Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices

What is Hotel Front Desk Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a cash handling role

What is Hotel Front Desk Manager Job Responsibilities?

• Greeting guests and checking them in and out of the hotel
• Answering phone calls and responding to inquiries
• Processing payments and handling cash transactions
• Assisting guests with any questions or requests