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Hotel Front Desk Manager Jobs in Nevada

Front Desk Agent, Hotel Operations
By Virgin Hotels At , Las Vegas, 89169, Nv
Maintain the Virgin "Tone of Voice," Culture & level of standards set forth by the management team.
Ability to communicate in English clearly and pleasantly with guests, management/co-workers, both in person and on the telephone
Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
Always maintain complete knowledge of the following:
Use excellent communication skills with guests, staff including verbal, written and body language
Learn and retain knowledge of all front office technical systems (LMS, EAM, HotSOS, InfoG, Salto)

Are you looking for an exciting opportunity to lead a team of hospitality professionals? We are looking for a dynamic Hotel Front Desk Manager to join our team and provide exceptional customer service to our guests!

What is Hotel Front Desk Manager Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent communication and organizational skills
• Ability to handle cash and credit transactions
• Ability to work independently and as part of a team

What is Hotel Front Desk Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Desk Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices

What is Hotel Front Desk Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a cash handling role

What is Hotel Front Desk Manager Job Responsibilities?

• Greeting guests and checking them in and out of the hotel
• Answering phone calls and responding to inquiries
• Processing payments and handling cash transactions
• Assisting guests with any questions or requests