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Help Desk Technical Support Jobs in New York

Remote Help Desk Support
By Phyton Talent Advisors At New York, NY, United States
Candidate must have strong troubleshooting skills / knowledge in the following areas required to support our customers:
Primary responsibilities include but not limited too, basic technical support and assistance
- knowledge of Windows OS (Win 10 and 11), Microsoft application features and troubleshooting
- knowledge of MAC operating system
- Effective analytical and problem-solving skills
- Possess knowledge of desktop hardware and software and able to address issues by following established procedures
Help Desk Support Jobs
By Sligo Software Solutions Inc. At Albany, NY, United States
60 months of experience working with end users to troubleshoot both hardware and software issues.
36 months of experience working in a second tier help desk environment.
36 months of experience in developing test plans and performing system level testing.
36 months of experience in conducting technical and end-user training in a classroom environment.
36 months of experience in developing technical documentation and training materials.
6 Months of experience in ghosting/imaging hardware.
Help Desk Support Specialist
By VBeyond Corporation At Schenectady, NY, United States
Excellent PC skills, experience using MS Office, MS Outlook, and Excel
Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
Excellent written and verbal communication skills
Experience in renewable energy generation
Experience with industrial plant maintenance
Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)
Technical Help Desk Specialist
By Virtual IT Group At New York, United States
Strong organizational and time management skills.
Service Management certifications are beneficial but not essential (e.g. ITIL).
Relevant technical training, certifications, and education.
Manage the implementation of new technology.
Experience in a client-focused IT technical support role
Experience with an MSP preferred.
Help Desk Support Jobs
By PRI Technology At New York, United States
Experience doing primarily hardware and software troubleshooting, Imaging, deployments, hardware installations, software upgrades, database management, active directory etc.
Experience with both Mac and Windows troubleshooting as well as inventory management
Adhere to company's IT standards for hardware/software, security, request/ticket tracking, source control, and change management.
Resolve issues with workstations, Microsoft Office products, Internet Explorer, remote access, FTP, proprietary software, , anti-virus, reporting, databases, printing,
Associate's Degree in Computer Science or related field and/or equivalent work experience is acceptable.
Experience working with Active directory, office 365, and working with ticketing systems
Help Desk Support Technician
By Synergy Interactive At New York City Metropolitan Area, United States
• Tech savvy with working knowledge of office automation products, databases, and remote control
We are looking for someone from a publishing, non profit or higher education company
Need Mac and PC experience.
• Complete remote troubleshooting through diagnostic techniques and pertinent questions
• Some experience as a help desk technician, desktop support or technology analyst
• Mac and PC experience
Help Desk/Desktop Support
By The Frick Collection At , New York, 10021, Ny $57,500 a year
Benefits in Employment with the Frick Collection
The Frick requires all employees be fully vaccinated and to have received booster vaccines against COVID 19.
Health, Dental, and Vision Insurance
Short- and Long-Term Disability and Life Insurance:
The base annual salary for this position is $57,500; the hourly rate is $31.60/hour.
Apply here or send resume and cover letter to:
Help Desk Support Engineer
By VySystems At New York City Metropolitan Area, United States

A mid-senior level Deskside support technician with experience in handling banking & finance domain customer and trading floor support experience. Candidate should at least have 2-3 years of ...

Help Desk Support Jobs
By Jobot At Brooklyn, NY, United States
Strong technical skills and experience with service now, technical resolution, and ticketing systems.
3+ years of experience in a help desk or customer support role.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to think creatively.
Ability to work independently and as part of a team.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Technical Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice and guidance, and resolving customer inquiries. If you are passionate about technology and helping others, this is the job for you!

Overview of Help Desk Technical Support Help Desk Technical Support is a customer service role that provides technical assistance to customers and clients. This role is responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers with their technical needs. Detailed Job Description of Help Desk Technical Support Help Desk Technical Support is responsible for providing technical assistance to customers and clients. This includes troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers with their technical needs. The Help Desk Technical Support role is also responsible for responding to customer inquiries, providing customer service, and maintaining customer satisfaction. Help Desk Technical Support Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Help Desk Technical Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and resolve technical issues
Help Desk Technical Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Help Desk Technical Support Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
Help Desk Technical Support Job Responsibilities
• Respond to customer inquiries and provide customer service
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Maintain customer satisfaction
• Monitor and maintain network systems and protocols
• Update customer records and documentation