Help Desk Tech Tier I Jobs in DeKalb, Illinois
Help Desk / Field Tech
By SundogIT, Inc.
At DeKalb, IL, United States
Rn Tier I Jobs
By Southern Illinois Healthcare
At Benton, IL, United States
Rn Tier I Jobs
By Southern Illinois Healthcare
At Du Quoin, IL, United States
Rn Tier I Jobs
By Southern Illinois Healthcare
At Pinckneyville, IL, United States
Rn Tier I Jobs
By Southern Illinois Healthcare
At Dale, IL, United States
Rn Tier I Jobs
By SIH Physician Recruiting
At Carbondale, IL, United States
Rn Tier I Jobs
By Southern Illinois Healthcare
At Harrisburg, IL, United States
Help Desk Specialist I
By TekSynap
At College Park, MD, United States
Help Desk Specialist I
By Superior Court of California, County of Riverside
At ,
$57,096 - $74,880 a year
H.i.s. Help Desk Tech.
By Oroville Hospital
At , Oroville, 95966
$25.83 - $34.71 an hour
Tier I Help Desk Technician
By Iron Bow Technologies
At , Herndon, 20171
Help Desk Tech I
By Piedmont Virginia Community College
At ,
$16.54 an hour
Help Desk Services Tech
By Children's Hospital Colorado
At , Aurora, Co
$47,537 - $71,305 a year
Tier I Help Desk Analyst
By SecuriGence LLC
At Arlington, VA, United States
Help Desk Analyst I
By University of Alabama at Birmingham
At , Birmingham, Al
Help Desk Analyst- Tier Ii
By Kelly Science, Engineering, Technology & Telecom
At New York City Metropolitan Area, United States
Tier I Help Desk Analyst
By KeenLogic
At Alexandria, VA, United States
Kronos Help Desk Tier 2
By TechnoGen, Inc.
At United States
Service Desk Tech I
By The University of Kansas Health System
At Shawnee Mission, KS, United States
Help Desk Tier 1.0 - Pendleton, Or
By Cayuse Holdings
At Pendleton, OR, United States
Cs Specialist Tier I
By Pie Insurance
At United States
Help Desk Specialist I
By COMSO, Inc.
At Linthicum Heights, MD, United States
It Help Desk - Tier Ii
By Optomi
At Charlotte, NC, United States
Tech Help Desk Jobs
By Rang Technologies Inc
At United States
Tier 2 Help Desk Jobs
By GDH
At San Antonio, TX, United States
Help Desk (Tier 2) Jobs
By Apt
At United States
Are you looking for an exciting opportunity to use your technical skills to help others? Join our team as a Help Desk Tech Tier I and provide top-notch customer service to our clients!
Overview Help Desk Tech Tier I is responsible for providing technical support to customers and employees. This includes troubleshooting hardware and software issues, providing technical advice and assistance, and resolving customer inquiries. Detailed Job Description Help Desk Tech Tier I is responsible for providing technical support to customers and employees. This includes troubleshooting hardware and software issues, providing technical advice and assistance, and resolving customer inquiries. The Help Desk Tech Tier I will also be responsible for maintaining customer records, tracking customer inquiries, and providing customer service. Job Skills Required• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and assistance
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• 1-2 years of experience in a customer service or technical support role
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and assistance
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• 1-2 years of experience in a customer service or technical support role
• Experience in troubleshooting hardware and software issues
• Experience in providing technical advice and assistance
Job Responsibilities
• Troubleshoot hardware and software issues
• Provide technical advice and assistance
• Resolve customer inquiries
• Maintain customer records
• Track customer inquiries
• Provide customer service
• Monitor customer service software
- Help Desk Tech Tier I in Illinois
- Help Desk Tech Tier I in DeKalb
- Help Desk Tech Tier I in Franklin
- Help Desk Tech Tier I in Benton
- Help Desk Tech Tier I in Perry
- Help Desk Tech Tier I in Du Quoin
- Help Desk Tech Tier I in Pinckneyville
- Help Desk Tech Tier I in Union
- Help Desk Tech Tier I in Wolf Lake
- Help Desk Tech Tier I in Jackson
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