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Guest Experience Supervisor Jobs

Guest Service Supervisor Jobs
By Auberge Resorts Collection At Fort Worth, TX, United States
Other job duties as required by Guest Services Manager, Hotel Manager & General Manager
Acts as Manager on duty, and supports Guest Service Manager during midday and evening hours
Possesses strong communication skills, both written and verbal
Must possess solid decision-making skills
Must be able to communicate clearly and professionally with guests, coworkers, and managers
Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures
Customer Experience Supervisor Jobs
By Rudin At New York City Metropolitan Area, United States
• Knowledge of Microsoft Office Word, Excel and Outlook and Property Management software (e.g. Yardi or MRI)
For more information on Rudin Management and its portfolio, visit www.rudin.com.
All offered benefits are subject to the terms/conditions of the benefits plans.
*Salary may vary based on work experience, market conditions, and qualifications/training.
• Detail-oriented with organizational and analytical/problem-solving skills
• Outstanding communication skills, both written and verbal
Guest Experience Lead | Maine Mall
By lululemon At South Portland, ME, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Avalon Local
By lululemon At Avalon, NJ, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Associate Jobs
By Placemakr At New York, NY, United States
Additional duties and responsibilities as assigned
Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend
Set the Placemakr brand apart by making certain it wows every guest with each interaction.
Develop a strong working relationship with all of your teammates.
You have a high school diploma.
You hear and see yourself in our core values, and are excited to live by them.
Guest Experience Manager Jobs
By Orlando Informer At Orlando, FL, United States
A high school diploma or GED is required. A degree in hospitality, event management, English, marketing, or communications is preferred.
Act as the department leader of our guest experience team, providing weekly updates to our leadership team and managing multiple coordinators
Work to further our goal of providing personalized communication and experiences to each of our guests
This is a remote position, but Central Florida residency is required.
Five or more years of direct guest-service experience. Experience at a brand internationally known for its customer service is preferred.
Analyze and create reports on repeat attendance, satisfaction, reply time, competitors, and other insights
Assistant Manager, Guest Experience | Stonebriar
By lululemon At Frisco, TX, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Leader Jobs
By McDonald's At Boone, IA, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$14.00 hourly starting rate plus cash incentives
Employee discounts and free meals
Product Manager, Guest Experience
By SEVENROOMS At New York, NY, United States
2+ years of product management experience; 3+ years of B2C or B2B SaaS application experience required
Experience working with external executive-level partners or clients, including expectation setting, discovery and collaboration, and successful delivery of offerings
Experience working in Hospitality and knowledge and excitement for working with restaurant and hotel operators preferred but not required
Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
Collaboration: Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
Guest Experience Manager Jobs
By Franklin Templeton At New York, NY, United States
Strong written and verbal communication skills
Strong organizational and multi-tasking abilities
Excellent knowledge of MS Office (especially Excel and Word)
Responsible for welcoming guests and facilitating support of larger (and Board-type) events and optimizing scheduling resources on site.
Responsible for supporting visiting senior executives in navigating office functions efficiently and professionally.
Ability to interact professionally with executives, their administrative staff and visiting clients
Assistant Manager, Guest Experience | Americana
By lululemon At Glendale, CA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Lead | The Gardens
By lululemon At Palm Beach Gardens, FL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Experience Supervisor Jobs
By Best Buy At Morgantown, WV, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Guest Experience Manager Jobs
By Unibail-Rodamco-Westfield At New York, United States
Knowledge and Skill Competency Requirements:
Lead Performance Management initiatives including mystery shops and reporting key metrics on a quarterly and annual basis.
Manage online Employee Resource Center (ERC) to showcase special terminal offers, events, job openings, and more for employee awareness and participation.
This position is based in-person at the URW Management Office within JFK Terminal 8.
Manage online review and social media content. Utilize monitoring and tracking tools for internal and external reporting.
Previous community involvement or networking experience is preferred.
Guest Experience Representative Jobs
By tout.group At Orlando, FL, United States
Provide detailed information about our products, services, and amenities to enhance the guest experience.
Coordinate with various departments to ensure seamless guest experiences, including reservations, housekeeping, and maintenance.
Previous experience in a customer service or hospitality role is preferred.
Exceptional interpersonal and communication skills, with the ability to connect with guests and build rapport.
Strong problem-solving and decision-making abilities to address guest concerns effectively.
Excellent organizational skills and attention to detail for managing guest reservations and requests.
Guest Experience Leader Jobs
By McDonald's At Glen Burnie, MD, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$13.00 hourly starting rate plus cash incentives
Employee discounts and free meals
Guest Experience Lead | Gaithersburg
By lululemon At Gaithersburg, MD, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Experience Supervisor Jobs
By Best Buy At Boca Raton, FL, United States
Drives localized customer and employee strategies and shares trends with the Store Experience Manager.
Drives a positive customer experience by building relationships and providing solutions to their needs.
Creates and sustains positive customer and employee experiences.
Identifies opportunities in their store to improve the customer and employee experience.
One year of leadership experience
Previous experience in sales, customer service, or related field
Guest Experience Lead | Reston Town Center
By lululemon At Reston, VA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Country Club Plaza
By lululemon At Kansas City, MO, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Are you looking for a job that will let you use your customer service and hospitality skills to create an exceptional guest experience? We are looking for a Guest Experience Supervisor to join our team and help us provide the best possible experience for our guests. You will be responsible for overseeing the daily operations of our guest services, ensuring that all guests are treated with the utmost respect and care. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview The Guest Experience Supervisor is responsible for ensuring that guests have a positive and memorable experience while visiting the facility. This includes providing excellent customer service, managing staff, and ensuring that all safety and security protocols are followed. Detailed Job Description The Guest Experience Supervisor is responsible for overseeing the daily operations of the facility, including customer service, staff management, and safety and security protocols. They must ensure that all guests have a positive and memorable experience while visiting the facility. The Guest Experience Supervisor will also be responsible for training and supervising staff, resolving customer complaints, and ensuring that all safety and security protocols are followed. Job Skills Required
• Excellent customer service skills
• Strong leadership and management skills
• Ability to work in a fast-paced environment
• Excellent problem-solving and communication skills
• Knowledge of safety and security protocols
Job Qualifications
• Bachelor’s degree in hospitality, business, or related field
• At least two years of experience in customer service or hospitality
• Knowledge of safety and security protocols
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of safety and security protocols
• Knowledge of hospitality industry standards and practices
• Knowledge of staff management principles and practices
Job Experience
• At least two years of experience in customer service or hospitality
• Experience in staff management
• Experience in resolving customer complaints
Job Responsibilities
• Ensure that all guests have a positive and memorable experience while visiting the facility
• Train and supervise staff
• Resolve customer complaints
• Ensure that all safety and security protocols are followed
• Manage daily operations of the facility