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Global Product Support Engineer V Jobs

Junior Product Support Engineer
By Seer At Rochester, MN, United States
Contributing to continuous improvement of products and processes whilst monitoring product performance and reporting customer feedback to management
Performing remote or in-person assessment of products with suspected faults
Present and demonstrate Seer product solutions to clinical staff during events and remotely
Maintain documentation of support activity, expenses and an accurate product knowledge base
1-3 years of experience in a similar role is essential
Experience with process control in compliance with standards such as ISO13485, MDR and 27001 preferred
Product Support Engineer 1 Jobs
By Motion Recruitment At Virginia Beach, VA, United States
Previous knowledge of Azure Devops, Salesforce, or other work management/ticketing systems
Manages hand-ups/escalation paths in support of daily operations.
Manages requests to the urgency defined by our service level agreements.
Creates and updates self-service and Tier 1 support knowledge articles for digital products and applications.
Personal computer skills, familiarity with basic software, MS Office suite, MS Teams, ability to learn and use new software tools
Knowledge of machine telematics, IT and cloud Infrastructure
Global Service & Support Engineer
By Abbott Laboratories At , Des Plaines, Il $62,700 - $125,300 a year
EDUCATION AND EXPERIENCE YOU’LL BRING
0-4 years of work experience in clinical laboratory, biomedical engineering, diagnostic medical equipment servicing, or related service or laboratory field.
Possess above average knowledge of MS Office products.
Career development with an international company where you can grow the career you dream of .
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Product Engineer, Global Manufacturing Operations
By Google At , Atlanta, Ga
Provide full factory support for all Cloud hardware solutions including go/no-go approval, plans for production ramp, test readiness, and change management.
Bachelor's degree in Mechanical, Electrical, Industrial engineering, a related field, or equivalent practical experience.
3 years of experience at a company developing supply chains in manufacturing and test.
Experience collaborating with Original Device Manufacturers (ODMs), contract manufacturers, or component suppliers to support data center server type products.
Experience working with contract manufacturers and suppliers to drive root cause analysis, corrective actions, and continuous process improvements.
Experience overseeing yield improvements and cycle time reductions for high volume and high complexity parts.
Product Support Engineer Jobs
By Invences Inc. At United States
(7) Coordination with Engineering, Product Management and Customer Support teams
(2) Experience in SQL (queries & joins)
: Urgent Hiring : ....
Position: L2 Technical Product Support Engineer
Location : Palo Alto, CA
It’s a very standard senior L2 support role (including but not limited to) :
Support Specialist V Jobs
By Facebook At Sunnyvale, CA, United States
• Create Business Requirements Document (BRD) for tooling changes.
• 4+ years of experience in Technical Support or Customer Service serving consumers and Enterprise customers.
• Experience in communicating technical content and analytical insights to audiences.
• Experience in using data to influence direction.
• Experience in driving results, motivate, and instill a sense of urgency in others.
• Experience building cross-functional relationships at all levels of the organization.
Product Support Engineer, Semi
By Tesla At Palo Alto, CA, United States
Education experience in Automotive Technology / Electrical Engineering / Mechanical Engineering / Mechatronics or similar, or equivalent experience considered
Develop and document troubleshooting and remote diagnosis techniques with service technicians, technical support specialists and regional technical specialists.
Minimum 2+ years of experience in automotive industry focused on heavy trucks or commercial vehicles
Experience with electric powertrains for commercial vehicles is a plus (high voltage batteries, electric motors, charging hardware, etc)
Knowledge of commercial vehicle architecture and CAN; familiarity with SAE J1939 a plus
Experience with full product life cycles from prototype to production to aftermarket
Electrical Engineer - Product Support (2023-069)
By Astronics AES At Kirkland, WA, United States
Astronics AES offers a competitive benefits package including:
Some related experience, preferrable with electrical design of power supply products
Bachelor’s Degree in Electrical Engineering or other related bachelor’s degree required from a four-year college or university
Must be a US Person (under ITAR rules) to be eligible
The key performance objectives for this position are described below:
Salary is $79,293 - $118,940 per year.
Engineer, Chassis Product Support
By Tesla At Palo Alto, CA, United States
Develop and document troubleshooting and remote diagnosis techniques with service technicians, technical support specialists and regional technical specialists.
Electrical Engineering, Mechanical Engineering, Mechatronics, Computer Science, Automotive Technology or similar, quivalent experience considered
2+ years of experience testing, validating, diagnosing, and/or designing automotive brake systems or related hardware
Experience with vehicle dynamics, especially with traction/stability control, is a plus
Knowledge of vehicle architecture, CAN protocol, UDS protocol is a plus
Experience with full product life cycles from prototype to production to aftermarket
Product Support Engineer Jobs
By Edenred At , , Fl
Excellent communication and presentation skills
A minimum of 2 years of software development experience
Combined background of product support and technical experience
Perform technical investigations of issues with platforms using tools including Postman, MySQL and code repositories
Update and create widgets and adapters in core platforms
Act as an expert in file transmission and processing services such as ISO, NACHA, SFTP, FTPS, SSH, and PGP/GPG encryption
Operations Support Specialist V - Quality
By Energy Northwest At , Richland, Wa $103,123 a year
Work Control and Outage Management - Investigate problems experienced in the work management area. Make decisions and guide solution implementation.
Apply well-developed leadership skills, including setting high standards and managing accountabilities.
Assist Operations Management by applying Operations expertise for the following:
Maintenance - Provide Operations leadership and experience for the development and implementation of effective and safe maintenance programs.
Drive highly experienced actions, with considerable latitude for independent action with minimum supervisor direction.
Deal authoritatively and effectively with plant personnel at all levels, contractors and loaned employees, exhibit listening skills, and negotiate diplomatically.
Global Support Center (Gsc) Engineer Euv - Co2
By ASML At San Diego, CA, United States
Bachelor’s Degree in technical science (Physics, Mechatronics, Electronics, Process technology, Aerospace Engineering) or equivalent experience.
Minimum 2-5 years of relevant, work related experience is required.
Experience solving complex technical problems, analyzing data and creating deterministic forward looking action plans.
Can learn and apply new information or skills.
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
Team worker, good social skills, customer-oriented.
Global Product Manager Jobs
By Gilbarco Veeder-Root At United States
Lead new product development including product requirements, commercialization, life-cycle management, line extensions, and breakthroughs.
At least 3-5 years in of progressive marketing, business or technical management experience required.
Obtain a deep understanding of customer processes to identify opportunities that improve their experience and outcomes using sound VOC methodology.
Remote work with the ability to travel to Simsbury, CT and Altoona, PA as required to support the product line initiatives.
Demonstrated experience bringing new products to market that deliver impact to the business.
Excellent written and verbal communication skills.
Product Support Engineer Jobs
By Nexthink At Boston, MA, United States
Direct handling of the troubleshooting phase including phone communication and remote sessions with the stakeholders
Update, maintain and enhance the knowledge base
At least three years of technical support experience
Excellent written and verbal communication skills in english
Consolidated experience in troubleshooting Linux server-side applications
Good knowledge of Windows OS
Global Product Communicator Jobs
By Caterpillar At , Peoria, Il $104,112 - $156,168 a year
Experience writing customer-facing content on technical product features and capabilities for online and offline channels
Ability to work with various software types and systems, such as content and asset management systems, project management systems, etc.
Bachelor’s degree in Marketing, Communications, Business, or related field OR equivalent work experience
7+ years of marketing experience and expertise, including product marketing. Can include employment during college and internships.
Strong organizational, planning and communication skills
Solution-oriented thinking and sound decision-making skills
Product Designer V Jobs
By Iron Systems At , Bellevue, Wa
Partner with Product Managers, engineers, researchers and content strategists to oversee the user experience of a product from conception until launch
Design flows and experiences that are simple and elegant
Design flows and experiences that are incredibly simple and elegant
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
Ability to work independently and manage one’s time.
Experience in building and shipping applications or software

Are you looking for an exciting opportunity to use your technical expertise to help customers around the world? We are looking for a Global Product Support Engineer V to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, developing and maintaining customer relationships, and providing product training and support. If you have a passion for technology and a commitment to customer service, this is the job for you!

Overview The Global Product Support Engineer V is a highly skilled and experienced professional responsible for providing technical support and troubleshooting for a variety of products and services. This individual is responsible for ensuring customer satisfaction and providing technical guidance to customers. The Global Product Support Engineer V must have a strong understanding of the product and its features, as well as the ability to troubleshoot and resolve customer issues. Detailed Job Description The Global Product Support Engineer V is responsible for providing technical support and troubleshooting for a variety of products and services. This individual is responsible for ensuring customer satisfaction and providing technical guidance to customers. The Global Product Support Engineer V must have a strong understanding of the product and its features, as well as the ability to troubleshoot and resolve customer issues. The Global Product Support Engineer V is also responsible for providing technical assistance to customers, responding to customer inquiries, and providing technical advice and guidance. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of product features and functions
• Ability to provide technical guidance and advice
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to work with a variety of software and hardware
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a customer service or technical support role
• Knowledge of customer service principles and practices
• Knowledge of product features and functions
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical guidance and advice
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to work with a variety of software and hardware
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product features and functions
• Knowledge of troubleshooting techniques
• Knowledge of software and hardware
• Knowledge of customer service software
Job Experience
• 5+ years of experience in a customer service or technical support role
• Experience troubleshooting and resolving customer issues
• Experience providing technical guidance and advice
• Experience working with a variety of software and hardware
Job Responsibilities
• Provide technical support and troubleshooting for a variety of products