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Vp Of Global Customer Experience Jobs

Vp, Global Sales Experience Lead
By Pfizer At Tampa, FL, United States
20+ years of sales experience with proven track record of success
Strong writing, presentation and influencing skills
Ability to manage and coach direct reports and agile teams
Non-standard Work Schedule, Travel Or Environment Requirements
Deep understanding of the healthcare ecosystem
Role model for the PFE Values (Courage, Excellence, Equity, Joy)
Vp Of Global Sales
By Native Instruments At , Boston
Determine and manage sales team members' incentive programs to motivate them to achieve their sales targets
Manage key retailer relationships and participate in closing strategic opportunities
Experience building and/or managing a high performing sales organization
Experience in using a combination of data/insight and creativity to build the business case for appropriate resource allocation
Gravitas: Strong leadership skills; the ideal candidate will bring natural executive presence coupled with commercial acumen
Outstanding communication skills and a natural collaborative style
Vp Of Product, Provider Experience
By Spring Health At , New York, Ny
Strong program management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously
Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Lead cross-functional teams of product managers, data scientists, marketers, designers, and engineers to achieve rapid innovation, solution differentiation, and commercial success
5+ years of leadership experience building and empowering high-performing teams
Experience in mental health, electronic health records, provider-facing technology, or digital helpful but not required
Exceptional analytical, problem-solving, and strategic thinking skills, with the ability to use data to inform both product and commercial decisions
Vp, Global Customer Support
By OneTrust At San Francisco, CA, United States
Oversee and provide expertise in the development and implementation of strategies and processes to improve the customer support experience.
Effectively coach and performance manage team members.
A passion for delivering world-class customer experiences.
An ability to manage a large global team effectively while maintaining high levels of motivation and engagement.
An analytical mindset with experience using data-driven insights to inform decision-making.
Excellent communication, presentation and interpersonal skills.
Vp, Global Customer Support
By OneTrust At Dallas, TX, United States
Oversee and provide expertise in the development and implementation of strategies and processes to improve the customer support experience.
Effectively coach and performance manage team members.
A passion for delivering world-class customer experiences.
An ability to manage a large global team effectively while maintaining high levels of motivation and engagement.
An analytical mindset with experience using data-driven insights to inform decision-making.
Excellent communication, presentation and interpersonal skills.
Vp, Global Customer Support
By OneTrust At New York, NY, United States
Oversee and provide expertise in the development and implementation of strategies and processes to improve the customer support experience.
Effectively coach and performance manage team members.
A passion for delivering world-class customer experiences.
An ability to manage a large global team effectively while maintaining high levels of motivation and engagement.
An analytical mindset with experience using data-driven insights to inform decision-making.
Excellent communication, presentation and interpersonal skills.
Vp, Global Customer Support
By OneTrust At Atlanta, GA, United States
Oversee and provide expertise in the development and implementation of strategies and processes to improve the customer support experience.
Effectively coach and performance manage team members.
A passion for delivering world-class customer experiences.
An ability to manage a large global team effectively while maintaining high levels of motivation and engagement.
An analytical mindset with experience using data-driven insights to inform decision-making.
Excellent communication, presentation and interpersonal skills.
Director, Customer Experience Global Operations
By McDonald's At Chicago, IL, United States
Support collaboration and change management within Global Operations as well as cross-functional teams and Segment/Markets
Working knowledge and or experience managing teams using data analytics platforms, data visualization tools and Simulation Software or similar.
Held previous roles in working in global functional teams / and or market experience in Operations.
Effective communication skills with the ability to convey concepts and narratives in a compelling manner across all stakeholder groups.
Comfortable with ambiguity and skilled in defining / bringing structure to solve business problems.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Vp, Global Customer Care And Field Inventory
By Boston Scientific At St Paul, MN, United States
Leadership of global inventory management VIPs
15 years of experience in operational, commercial experience, service/customer experience and field inventory worldwide.
10+ years People Leadership experience, leading and developing a global customer care and or field inventory teams.
5+ years of experience with medical devices.
Global Customer Care: Global steward and sponsor for all GCC activities globally. Direct leadership of US and EMEA GCC teams.
Delivery of nine panel goals and objectives
Vp Of Customer Experience
By Whisker At Auburn Hills, MI, United States
Strong analytical skills and business acumen, with demonstrated data-driven approach to business management
Will perform additional responsibilities when required
BA in applicable field and/or 10 years of experience
Demonstrated leadership in fast-paced and challenging environments where you’ve managed ambiguity and adapted yourself and the team as the business evolves
Experience providing support for technical consumer products
Results-oriented with experience setting and exceeding goals and scoring high on key customer experience metrics
Global Workforce Manager, Customer Experience
By Crunchyroll At Dallas, TX, United States
4+ years of experience as a Workforce Analyst with global responsibilities
Demonstrated experience sharing data and trend analysis, concerns regarding performance, action plans, and solutions to senior level executives
Collaborate with managers to ensure that staffing levels meet our needs
Proficient in Excel (can perform complex functions) and other data analysis tools.
Enthusiasm for customer service and understanding process pain points
Analyze and interpret workforce data to identify trends and patterns
Global Head, Customer Experience & Design
By Western Union At Denver, CO, United States
Have 10+ years of management experience in leading globally dispersed teams.
Can champion the best leadership practices leading to effective change management, a culture of innovation, and high employee engagement.
Partner with product and engineering leadership, designers, product managers, and marketing leaders to plan, drive, and deliver user and business value.
Partner with marketing and Go-to-Market Teams to ensure consistent brand experience across all customer interactions.
15+ years’ experience in product strategy, design and / or execution.
Experience in leading digital products from either the financial services, payment, or fintech industries.
Global Vp Of Customer Success
By Chartbeat At New York, NY, United States
Drive improvements in gross renewal rate by effectively deploying Customer Success and Account Management teams against customers
Develop and implement Customer Lifecycle Management strategy to identify key moments for user training, stakeholder engagement, and cross-sell
5 years of experience working with Media Clients, understanding of roles and responsibilities of media organizations
Maximize retention and team satisfaction by being an excellent coach of the Customer Success Managers and Account Managers.
10 years of Customer Success experience with specific experience driving the outcomes above
5 years of experience of Customer Success Leadership in SaaS
Vp Of Customer Experience (Cx)
By eHire At Atlanta, GA, United States
Problem-Solving: Demonstrated ability to identify, analyze, and resolve complex customer issues, utilizing a data-driven and solution-oriented approach.
Results-Driven: Proven track record of meeting or exceeding customer satisfaction, retention, and revenue goals.
Adaptability: Ability to thrive in a fast-paced, rapidly evolving startup environment, adapting to changing priorities and effectively
Must live in Atlanta, GA (Hybrid role)
Vp Of Customer Success
By Everlaw At Oakland, CA, United States
Coach and develop a high performing team. You will provide mentorship, management and support to our existing team.
Team Leadership: Guide and mentor a high-performing team of Leaders, Customer Success Managers, Customer Success Associates.
You have a history of outstanding performance as a leader with at least 7 years of customer success leadership experience.
Customer Advocacy and Expansion: Identify opportunities for customer advocacy and expansion.
Customer Feedback and Insights: Gather customer feedback, understand their pain points, and advocate for necessary improvements or enhancements to our products/services.
Cross Functional Collaboration and Communication: Foster strong cross-functional collaboration and communication with teams such as sales, marketing, product, and support.
Senior Global Vp Of Sales
By Electra Vehicles, Inc. At United States
Excellent leadership and team management skills, with a track record of building and developing high-performing sales teams.
Develop and manage sales forecasts, budgets, and sales targets, regularly reporting on progress and performance to the executive leadership team.
Proven experience in sales leadership roles, preferably within the automotive, SaaS, or software industry.
Exceptional communication, presentation, and negotiation skills with the ability to engage and influence stakeholders at all levels.
Strong analytical and problem-solving skills, with the ability to analyze market trends, customer data, and sales metrics to drive informed decisions.
Global mindset and experience working in cross-cultural environments, preferably with exposure to international sales.
Director, Global Customer Experience
By Abbott At Alameda, CA, United States
Bachelor's degree in Information Management, Information Technology, Integrated Marketing Communications or other like degrees
Set the visions and direction for Abbott’s customer experience with a focus on digital and go-to-market ecosystem
Knowledge of diabetes and/or health technology ecosystems (preferred)
Minimum 8+ years of experience including leading global transformation, and/or customer experience or integrated marketing team
Experience building products and/or marketing in a highly regulated industry
Motivated with a can-do attitude, flexible, open with excellent communications skills
Vp Of Global Wholesale
By Cotopaxi At Salt Lake City, UT, United States
Manage the budget for the wholesale and international distributor businesses and optimize spending to maximize return on investment.
Strong leadership skills with the ability to inspire and motivate teams.
Excellent communication and interpersonal skills with the ability to build strong relationships with customers, partners, and cross-functional teams.
Strong analytical skills with the ability to interpret data and make informed business decisions.
Medical, dental and vision benefits.
Company paid mental health benefits.
Vp, Customer Experience Jobs
By Bloomingdale's At New York City Metropolitan Area, United States
Functional Proficiency: Knowledge of major responsibilities, accountabilities, and organization of the enterprise.
10+ years of relevant work experience (retail, luxury, client/customer experience, senior store leadership, strategy).
Powerful Storytelling: Outstanding written and verbal communication, storytelling and PowerPoint/presentation skills for diverse audiences.
Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).
To view additional benefits information for this role, please visit https://bit.ly/3Sy3fOs
Bachelor's Degree from a 4-year college or university.
Vp, Customer Experience Jobs
By Macy's At New York, NY, United States

JOB OVERVIEW The Customer Experience team at Bloomingdale’s is responsible for designing the connected experience across all touchpoints – online, in-store and in-between – with the goal of building ...