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Front Office Navigator Jobs in Alabama

Front Office Supervisor Jobs
By Expotel Hospitality At Huntsville, AL, United States
Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
Must be proficient in Windows, Company approved spreadsheets, and word processing.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Front Office Specialist Jobs
By EyeCare Associates, Inc. At Birmingham, AL, United States
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
Knowledge of common fees charged for common visits
Manage patient flow in the office
General office duties and cleaning to be assigned by manager
Desire to gain industry knowledge and training
Answer phones (both external and internal); assure prompt, courteous service at all times

Are you looking for a job that will allow you to use your customer service skills and help people navigate their way through the front office? We are looking for a Front Office Navigator to join our team! You will be responsible for providing excellent customer service, helping customers find their way around the office, and assisting with any other tasks that come your way. If you are a people person with a passion for helping others, this could be the perfect job for you!

Overview Front Office Navigator is a customer service role that is responsible for providing a welcoming and professional atmosphere for guests and visitors. They are the first point of contact for guests and visitors, and are responsible for providing information and assistance. They also provide administrative support to the front office staff. Detailed Job Description Front Office Navigators are responsible for greeting guests and visitors, providing information and assistance, and providing administrative support to the front office staff. They must be knowledgeable about the hotel's services and amenities, and be able to answer questions and provide directions. They must also be able to handle customer complaints and inquiries in a professional manner. They must be able to handle cash and credit card transactions, and be able to process payments. They must also be able to maintain accurate records and files. Job Skills Required
• Excellent customer service skills
• Knowledge of hotel services and amenities
• Ability to answer questions and provide directions
• Ability to handle customer complaints and inquiries
• Ability to handle cash and credit card transactions
• Ability to process payments
• Ability to maintain accurate records and files
• Ability to multitask
• Excellent communication skills
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hotel services and amenities
• Ability to work independently
• Excellent communication skills
• Ability to multitask
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of cash handling and credit card processing
• Knowledge of administrative procedures
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
Job Responsibilities
• Greet guests and visitors and provide information and assistance
• Handle customer complaints and inquiries in a professional manner
• Process payments and handle cash and credit card transactions
• Maintain accurate records and files
• Provide administrative support to the front office staff
• Ensure the front office area is clean and organized
• Monitor the front office area for security purposes
• Answer phones and take messages
• Assist with other duties as assigned