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Front Office Manager Jobs in Illinois

Front Office Manager Jobs
By Hyatt Place Naperville At Naperville, IL, United States
Works closely with management throughout the hotel and the Company
Schooling in hospitality management, business, or related major
Directly manages assigned staff and indirectly manages all subordinates
Directs all operations in alignment with the direction of General Manager, Company, brand standards, and local, state, and national regulations
Strong organization and leadership skills
Two or more years of related experience
Manager Front Office Jobs
By Hilton Grand Vacations At , Honolulu
Work in conjunction with Business Management and the Director of Guest Services to maintain and minimize risk levels of account receivables
2+ years of managerial experience in a hotel Front office capacity
Familiarity with property management systems
To fulfill this role optimally, you have the following minimum qualifications and experience:
Successfully and consistently meets all due dates for submitting work requested by the guest services director, resort directors, and general manager
Strong written and oral interpersonal communication skills
Front Office Manager Jobs
By Hyatt Hotels Corporation At Greater St. Louis, United States
3-4 years or more of progressive hotel Rooms Management experience
At least 2 years progressive management experience within the Rooms Division of a full-service hotel
Short- and long-term planning and the management of the hotel’s Front Office operations
Service oriented style with professional presentation skills
Clear concise written and verbal communication skills in English
Must have excellent organizational, interpersonal and administrative skills
Front Office Manager Jobs
By Loews Hotels & Co At Chicago, IL, United States
Minimum two to three years Front office or guest services management with at least one year supervisory experience
Experience with hotel property management systems. Opera preferred.
A Bachelors degree in hospitality management and/or business is preferred but not required
Excellent and demonstrated communication skills: written and verbal
Outstanding and proven guest service skills
Ability to work weekends, evenings, holidays as necessary, required
Front Office Manager Jobs
By Embassy Suites East Peoria - Hotel & RiverFront Conf Center At East Peoria, IL, United States
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
Ability to serve as Manager on Duty; and
E nsur e that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
Coordinat e activities with other departments to ensure that services are provided in an efficient and timely manner ;
Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness A ssured S tandards ;
Evaluat e and recommend revenue driving initiatives and monitor revenue performance ;
Front Office Manager Jobs
By The Guest House at Graceland At Memphis Metropolitan Area, United States

RESPONSIBILITIES: Reports to the Director of Rooms Operations: Assign tasks and ensure all staff positions are covered for the duration of shift. Field complaints and address guest concerns Answer ...

Front Office Manager Jobs
By Highgate At Joliet, IL, United States
Perform other duties as requested by management.
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Must maintain constant communication with Housekeeping, Reservations and the Credit Manager..
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
The ability to demonstrate exceptional Customer Service Skills.

Are you an experienced professional looking to take your career to the next level? We are looking for a Front Office Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for overseeing the front desk operations, managing staff, and ensuring a positive guest experience. If you have a passion for hospitality and are looking for an exciting opportunity, this is the job for you!

Front Office Manager Job Description:

What is Front Office Manager Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to handle difficult situations with professionalism
• Knowledge of hotel booking systems

What is Front Office Manager Qualifications?

• Bachelor’s degree in hospitality management or related field
• Previous experience in a hotel front office or related field
• Knowledge of hotel operations and procedures
• Ability to work flexible hours

What is Front Office Manager Knowledge?

• Knowledge of hotel booking systems
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures

What is Front Office Manager Experience?

• Previous experience in a hotel front office or related field
• Previous experience in customer service

What is Front Office Manager Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Answer guest inquiries and resolve any complaints
• Process payments and maintain accurate records of transactions
• Ensure all guest rooms are clean and properly stocked
• Monitor and maintain the hotel’s front desk operations
• Ensure all hotel policies and procedures are