Assistant Manager Front Office
By Treasure Island Hotel & Casino At Las Vegas, NV, United States
2 years of front desk management experience preferred.
Extensive knowledge of the Lodging Management System (LMS+) system preferred.
Manages up to 30 front desk line-level employees in a given shift.
Runs manager reports such as downtime reports and credit card authorizations.
Previous front desk experience required.
Provide excellent customer service skills.
Sr. Assistant Manager - Front Office
By Wynn Las Vegas At , Las Vegas, Nv
A minimum of five years of Front Office/Hotel management experience at a luxury resort.
Pre-shift staff coming into work to communicate Company updates, policy changes, hotel occupancy, special events, and messages from Senior Management.
Creates and issues Employee Performance Evaluations; Assists in creating and issuing Front Desk Management Performance Evaluations.
Sr. Assistant Manager - Front Office
Interact positively with guests and employees while promoting hotel facilities and services.
Actively promote and lead by example the Company Core Values and service standards through positive interactions with all employees and guests.
Assistant Manager - Front Office - Tower Suites
By Wynn Las Vegas At , Las Vegas, Nv
Minimum of two years of Front Office/Hotel management experience at a luxury resort
Pre-shift staff coming into work to communicate company updates, policy changes, hotel occupancy, special events and messages from Senior Management
Complete and issue employee evaluations upon approval of the Front Office Manager
Manage compensation and supplies expense; track upsell program; and update attendance in Manager Workbench
Assistant Manager - Front Office - Tower Suites
Interact positively with guests and employees

Are you an experienced professional looking to take your career to the next level? We are looking for a Front Office Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for overseeing the front desk operations, managing staff, and ensuring a positive guest experience. If you have a passion for hospitality and are looking for an exciting opportunity, this is the job for you!

Front Office Manager Job Description:

What is Front Office Manager Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to handle difficult situations with professionalism
• Knowledge of hotel booking systems

What is Front Office Manager Qualifications?

• Bachelor’s degree in hospitality management or related field
• Previous experience in a hotel front office or related field
• Knowledge of hotel operations and procedures
• Ability to work flexible hours

What is Front Office Manager Knowledge?

• Knowledge of hotel booking systems
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures

What is Front Office Manager Experience?

• Previous experience in a hotel front office or related field
• Previous experience in customer service

What is Front Office Manager Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Answer guest inquiries and resolve any complaints
• Process payments and maintain accurate records of transactions
• Ensure all guest rooms are clean and properly stocked
• Monitor and maintain the hotel’s front desk operations
• Ensure all hotel policies and procedures are