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Front Office Manager Jobs in Indiana

Assistant Front Office Manager
By O'Reilly Hospitality Management LLC At , Jonesboro, 72401 $16 - $20 an hour
Strong leadership, management, organizational and communication skills.
Collaborates on the creation, management and operation within property budget and expense plans.
Collaborates with leadership team on reputation management, providing a timely response to guest reviews and concerns.
Demonstrating sound knowledge of all aspects of the hotel and services offered.
Interact with all levels of customers and hotel management.
Associate or bachelor’s degree in Hospitality Management, Management, or Business.
Assistant Front Office Manager
By Dimension Hospitality At Indianapolis, IN, United States
Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
Use mathematical skills to interpret financial information and prepare budgets.
Make business decisions based on production reports and similar facts, experience, and opinion.
Physical Requirements And Working Conditions
Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy.

Are you an experienced professional looking to take your career to the next level? We are looking for a Front Office Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for overseeing the front desk operations, managing staff, and ensuring a positive guest experience. If you have a passion for hospitality and are looking for an exciting opportunity, this is the job for you!

Front Office Manager Job Description:

What is Front Office Manager Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to handle difficult situations with professionalism
• Knowledge of hotel booking systems

What is Front Office Manager Qualifications?

• Bachelor’s degree in hospitality management or related field
• Previous experience in a hotel front office or related field
• Knowledge of hotel operations and procedures
• Ability to work flexible hours

What is Front Office Manager Knowledge?

• Knowledge of hotel booking systems
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures

What is Front Office Manager Experience?

• Previous experience in a hotel front office or related field
• Previous experience in customer service

What is Front Office Manager Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Answer guest inquiries and resolve any complaints
• Process payments and maintain accurate records of transactions
• Ensure all guest rooms are clean and properly stocked
• Monitor and maintain the hotel’s front desk operations
• Ensure all hotel policies and procedures are