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Front Desk Supervisor Jobs in North Carolina

Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Front Desk Supervisor Jobs
By Pyramid Global Hospitality At Raleigh, NC, United States

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor will: Communicate ...

Front Desk Supervisor - Hampton Inn & Suites Asheville - Biltmore Village
By Biltmore Farms, LLC At Asheville, NC, United States
Manage and motivate your entire front desk team communicating daily objectives to ensure overall guest enjoyment
Oversee and communicate daily sales strategies for more "heads in beds"
Take communication to the next level, providing clear direction to your team and unparalleled service to your guests
Be a communication guru between guests and staff
As a Front Desk Supervisor, you will
Inn Front Desk Supervisor - Full Time
By Biltmore At Asheville, NC, United States
Demonstrated leadership skills and/or previous supervisory/management experience.
Strong planning, organizational, and time management skills.
A high school diploma (or GED). Additional education, training, and/or certifications strongly preferred.
Must have solid knowledge of four/five star service and quality standards.
Accommodate room changes expediently and communicate with housekeeping.
Oversee front desk and PBX meal breaks.
Front Desk Supervisor - Hilton Asheville Biltmore Park
By Biltmore At Asheville, NC, United States
Ability to access and accurately input information using a moderately complex computer system, including DoubleTree by Hilton property management systems
Outstanding medical, dental, and vision benefits coverage!
Demonstrate working knowledge of the service standards.
Performs other duties and responsibilities as assigned or required.
Interpersonal skills to provide overall guest satisfaction.
$17.00 per hour starting pay!

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner